Mystic Moments Reviews 

663
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Excellent All Around ,Great Choices n prices ! Speedy Secure Delivery 🚚 Many Thanks 🤩

Rated 5 out of 5 stars

I was sourcing my essential oils from my regular supplier. But when said items were out of stock for quite a while, I started looking elsewhere & when browsing on amazon came across a lady's comment a... See more

Rated 5 out of 5 stars

I love mystical moments essential oils. Very good quality. Also it is hard to find some of their products. Especially vanilla one. Hope they will have it in their stock soon! Can't recommend enough. I... See more

Rated 5 out of 5 stars

I've shopped at Mystic Moments for a good while now every month I purchase 1kg of peppermint Essential oil. Their's is the best smell and quality so I've stuck to this brand only (previously used... See more

Company details

  1. #24 of 28 best companies in Aromatherapy Supply Shop

Information provided by various external sources

Mystic Moments UK is an online shop specialising in Essential Oils, Fragrant Oils, Natural Skincare Products, Carrier Oils and much more!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

663 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.3

All reviews

(663)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Still out of stock

I have ordered from this company for years. Sadly, lately quite a few fragrance oils are out of stock....I waited a few months, still out of order. No Lemon/Lime or Lemon Fragrance oils.
Disappointing

24 July 2026
Unprompted review
Rated 3 out of 5 stars

Still didnt receive my order

Never received my order.
Edited to add: they never contacted me till this review, i called a week ago and was told they will followup with the courier. No scans for 10+ days. Changing to 3 star because they reached out, today after my 1 star review, to sort it out. Will continue to update accordingly

18 May 2026
Mystic Moments logo

Reply from Mystic Moments

I have checked with the office and they confirm that they have not heard from you regarding this. They are going to contact you now.

Rated 5 out of 5 stars

Best essential oils I ever purchased

I love mystical moments essential oils. Very good quality. Also it is hard to find some of their products. Especially vanilla one. Hope they will have it in their stock soon! Can't recommend enough. I use essential oils for almost everything. Perfumes, lotions, massage, bath, air freshener, cleaning, diffusers etc. These are the best.

14 February 2026
Unprompted review
Rated 1 out of 5 stars

I’ve been purchasing a Mystic moment…

I’ve been purchasing a Mystic moment essential oils and premium fragrance oils for a while now and have always been really very happy with them.
Recently I purchased lavender essential oil and I’ve always been able to put it on my skin but this time it burnt..
I’ve purchased premium fragrance oil neroli and the smell has been absolutely stunning but this purchase(I purchased it through Amazon) had hardly any fragrance to it and the liquid it did have it did not resemble neroli at all.
I also purchased clove oil for my oil burner. It was so overpowered and it made me feel very sick so I’ve had to return it.
I don’t know what’s going on with mystic moments, but they are not coming up to my expectations at all ..
I hate giving negative reviews but on this particular time I feel I need to

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Great products and fast shipping, but awaiting VAT clarification

I am very satisfied with the products I received so far. The price/quality ratio is excellent. I purchased Iso E Super and several essential oils (Amyris, Cedarwood Atlas, Ho Wood, and Cypress French) and the quality is great. The shipping was very fast and the items were well-protected in the package.
However, I am still waiting for a response regarding the VAT deduction. As I am located in Serbia (non-EU), I should be exempt from UK VAT, but my last order was not discounted. My future purchases will depend on resolving this issue, as I would love to continue shopping here if the VAT is correctly handled for international exports. Hoping for a quick response from the team!

29 December 2025
Unprompted review
Rated 5 out of 5 stars

Great product range

Mystic moments has a great product range & you can ask to be notified when out of stock products are re-stocked.
All the products I have purchased have been competitively priced and excellent quality.
Postage is quick very reasonably priced. Items are carefully wrapped to arrive in good condition.

20 October 2025

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