Mystic Moments Reviews 

I am very satisfied with the products I received so far. The price/quality ratio is excellent. I purchased Iso E Super and several essential oils (Amyris, Cedarwood Atlas, Ho Wood, and Cypress French) and the quality is great. The shipping was very fast and the items were well-protected in the package.
However, I am still waiting for a response regarding the VAT deduction. As I am located in Serbia (non-EU), I should be exempt from UK VAT, but my last order was not discounted. My future purchases will depend on resolving this issue, as I would love to continue shopping here if the VAT is correctly handled for international exports. Hoping for a quick response from the team!

Great seller, very fast delivery!

I've used Mystic Moments for a long time now, and the quality of the oils is superb. The service was quick and delivery was spot on. Never had any problems. Will definitely carry on using this company.

Great experience I love everything about mystic moments

Mystic moments has a great product range & you can ask to be notified when out of stock products are re-stocked.
All the products I have purchased have been competitively priced and excellent quality.
Postage is quick very reasonably priced. Items are carefully wrapped to arrive in good condition.

It is very good ingredients!!!

Item never arrived, lack of tracking information. Poor communication. Will avoid buying from them in the future.

The price was really attractive in regards to the product quality. The shipment was fast and the product was carefully packaged in it. Very enjoyable !

One product we need has been out of stock for months and no reply to my question as to when or if it will be back. It is the Day Cream Botanical Skincare base.

Nice product and good shiping

Due to the lack of product details and data safety, the shipment was delayed, huge customs fees were imposed, delivery was delayed, products were opened for medical examination, and some products leaked. I am very upset.
Please attach the documents with the product and the shipping company must bear responsibility in this regard.

The oils bought from Mystic Moments are genuine and worth every penny. Absolutely love my rose absolute and other ingredients I bought

Reasonable Prices with high quality materials. friendly and professional team with outstanding customer service. Well done Mystic Moments.

Great products as always - Reasonably priced and arrived quickly.

Have received pigments ordered with very quick delivery and fulfilment and will definitely continue purchcasing from them.

Good service. Excellent products

This company gets worse and worse.I placed an order on 4 th april 2025 and I needed my items for a project I promiced to someone dear to me.The order did not arive and I was worried I called them on 29 th april and they said that they feel sorry and they will send me the order Asap.I have asked them,how long it will take to arrive and they told me 2 weeks.My project needed to be ready on 5 May and I have told them that it is too late and I don t wait another 2 weeks because of their mistake and I need my money back.The total amount they took me from my card was 271 euros and after my insistence yesterday and today they sent me 257 euros. 14 euros minus.Why????? After I cryed yesterday because I did not know how to explain to people I promiced my project,now they take money from me???After 1 month waiting,I stay without 14 euros,too?Its not about 1 euro or 14 euros!Its about integrity and professionism.You can not ignore someone in this way.And I need people to know that I felt so bad and desapointed.The lady i spoke 3 times inbthe phone,gave me the impression that she understoid my pain and I specify i need my total amount back ifv271 euros back!!!Listen people,this company is wrong.It was not like this years before.Something is happening with thus company now.I will never,ever buy from them.I see in reviews,I am not the only one with this kind of problem now.I need all my money back!!!those 14 euros are mine,too.You need to learn that you can not make laugh of people!! I had a very very very bad experience with you.