I have ordered DOMO Tri-Fold Tablet Case for latest debuts Redmi Pad SE 8.7 is full protection my new Xiaomi Redmi 8.7 pad with magnet during standing, it’s very good quality. I also very satisfied... See more
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Everything is good, fast shipping and genuine product quality, but you have to read the description of each item very well before buying.
I am trying to contact support in relation to delivery of an incorrect product. I have tried email, phone, chat all to no avail. No one answers chat or email and phone does not connect. Portrays i... See more
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Perfect to get Google Auto support in Tesla. Works flawlessly. The delivery from MyTrendPhone was great and the price was very competitive
Company details
Information provided by various external sources
MyTrendyphone.se säljer kvalitets tillbehör till mobiltelefoner, iPod, iPhone, minneskort, spelkonsoler och foto & video tillbehör till marknadens lägsta priser. Vi erbjudar mer än 90.000 olika produkter. Vår målsättning är att ha nöjda och glada kunder genom att ge våra kunder en prisgaranti och fullständigt nöjd garanti när du handlar i vår onlinebutik.
Contact info
4.0
Great
14k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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bra+++++++++++++++++++++++++
1 November 2021
Everything according to the description…
Everything according to the description and arrived fast
18 October 2021
I have not received my order which I…
I have not received my order which I purchased 3 weeks ago
1 September 2021
Reply from MyTrendyPhone.se
Hej Gibson,
Thank you the feedback.
I'm so sorry for your waiting time but it looks like the package has been lost by post. Your order was sent one more time and the delivery can be expected soon since it usually takes 1-3 business days.
Thank you for your patience and understanding.
Best regards,
Irina Bjern,
Customer Service Manager
Very Good Company
13 August 2021
Wonderful services
13 August 2021
Bra service !
9 August 2021
I didn't receive my product
2 August 2021
Reply from MyTrendyPhone.se
Hello Dátila and thanks for your review.
I see that you were in contact with my colleague and that you have not received the order.
You wanted to cancel your purchase and get your money back.
My colleague has arranged it in the system and the money will be swished back to you within a few days.
Thank you in advance for your understanding.
Sincerely,
Irina Bjern, Customer Service Manager
I have ordered screen protector and the…
I have ordered screen protector and the packaging was already opened and you can see that they just taped it again. So I don’t know if they have changed the product. So bad!!
12 July 2021
Reply from MyTrendyPhone.se
Hello MV and thank you for your review.
I apologize if you got opened pakkage.
I see that you were in contact with my colleague and sent some pictures but she saw nothing wrong with the pictures.
If you are not satisfied and have not used the product, you can return it and we can send you a new product.
Thank you in advance for your understanding.
Sincerely,
Irina Bjern, Customer Service Manager
Snsbbt och bra
21 June 2021
I tried to order a phone
I tried to order a phone. The payment was made with AmEx and the payment was verified (with sms verification)
Later - this order was cancelled due "to high risk"
Say what? It was already paid
The customer service could not help
6 May 2021
Unprompted review
Reply from MyTrendyPhone.se
Hello and thank you for your review.
I apologize for the inconvenience with payment.
I can see that your order went through but when we were about to send it, it was not possible to withdraw the money and therefore it was canceled automatically.
You are welcome to try again if you still want the order.
Thank you for understandning.
Med vänliga hälsningar,
Irina Bjern, Kundservicechef
im so happy battery is really very good
4 May 2021
Fel vara levererad
Fel vara levererad, motsägande information om returadress.
Engelskspråkig support.
Not good at all
5 April 2021
Unprompted review
Reply from MyTrendyPhone.se
Hej Kelle och tack för ditt omdöme.
Jag beklagar ditt missnöje.
Jag ser att du var i kontakt med min kollega via mejl och det var på svenska.
Adressen på returlappen är korrekt och även adressen som finns under returvaror.
Jag ser att du har fyllt i returformuläret på sidan och vi kommer att kontakta dig så snart vi har mottagit och behandlar din retur.
Tack på förhand för din förståelse.
Med vänliga hälsningar,
Irina Bjern, Kundservicechef
Good delivery/service, product is not great
What I ordered arrived on time and everything. However, the phone protective glass was not the correct size for my phone (probably an off-brand with incorrect sizes).
Update: thanks for responding :)
29 March 2021
Unprompted review
Reply from MyTrendyPhone.se
Hello Sh and thank you for your reviewing.
Panzerglas you ordered is made like that.
It does not cover whole screen and it is written in product description:
It's not full coverage - doesn't cover the whole display
Thank you for understanding.
Med vänliga hälsningar
Irina Bjern, Kundservicechef
The phone case is great!
15 March 2021
terrible costumer service, disinformation, lost money
I bought headphones, unfortunately the charging box did not work. I decided to make a complaint. The company writes on the website that they quickly contact the client and speak with 12 languages. I waited over a week for answer for an email. at the phone costumer service, different people give different information. In addition, the complaint must be made at your own expense and sent by post. Description of how to do this is only in Swedish. I asked for help at the post office, unfortunately, as it turned out later, the package was sent with the tracking system but not in the right way (it should company package). The package will returned to me, and I lost money for that obviously. Big money lost and disappointment ...
I don't recommend it!!!!
5 March 2021
Unprompted review
Reply from MyTrendyPhone.se
Dear Zofia,
Thank you for your feedback.
I apologize for the inconvenience with returning the product back but unfortunately we're not able to pick up REK packages at a post office. All packages should be delivered directly to our address and on our website we recommend Business Parcel as shipping method so the delivery can be arranged during our opening hours. As stated in our Terms and Conditions, we do refund carriage costs that customers might have in connection with the return of the product if the complaint is legitimate. I can see that you have received a return label from our customer service so the product can be returned without additional costs. Please follow the instructions provided in the email regarding the return and send the product back to us one more time. Since you've contacted us shortly after receiving the product, you can expect a full refund including the shipping costs.
Best Regards,
Irina Bjern, Customer Service Manager
Not good service att all 👎
3 March 2021
Reply from MyTrendyPhone.se
Hej Aziza och tack för ditt omdöme.
Jag ber om ursäkt om du fick dålig service.
Jag ser inte i systemet vad som gick snett.
Du kan du mejla mig på support@mytrendyphone.se genom att upge ditt ordernummer och skriva mitt namn Irina Bjern i ämnet så kommer mejlet direkt till mig.
Så tar jag gärna en titt på ditt ärende och hjälper dig.
Tack på förhand för din förståelse.
Med vänliga hälsningar,
Irina Bjern, Kundservicechef
I'm very disappointed in MyTrendyPhone
I'm very disappointed in MyTrendyPhone. I ordered a 3-in-1 iPhone charger and when it arrived I realized it wasn't magnetic so I didn't work well with my iPhone 12 MagSafe case. I contacted the company and started a refund request. It was really complicated. They definitely should make that easier. In the Refund instructions On the website, it clearly stated that they recommend I return the item with a tracking number, but they could absolutely not pick the item up at a service center. I had to send it to a specific address. So I paid about €14 to return the item that only cost €40. The Postal Service did not deliver the item to the correct address but instead send it to a local, nearby service center. I called the company and they said they could absolutely not pick up my return. I found out later that the reason for this is because the company is located in another country. They should absolutely state that on the website. I am in Sweden and this company is located in Denmark. The person at MyTrendyPhone was very difficult to understand because her command of the Swedish Language was lacking. I called the Postal Service to inform them that MyTrendyPhone would not be picking it up, So they could send it back to me. They sent it back to me but I had to pay €11 to get it back.So in other words, I ended up paying €65 for an item that I can't use. MyTrendyPhone did offer me a free return label via email but it was so blurry that it was unusable. I would definitely not recommend this company.
3 March 2021
Reply from MyTrendyPhone.se
Hello and thank you for your feedback.
I sincerely apologize that the return came back to you twice.
If you have sent the return as a business package and it was still returned to you, we will be happy to refund the return costs to you.
All you have to do is email us the receipt from the post office and your account number and we will refund the return costs to you.
Thank you in advance for your understanding.
Med vänliga hälsningar,
Irina Bjern, Kundservicechef
An ABB service
13 January 2021
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