MyTrendyPhone.se Reviews 

13,584
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I have ordered DOMO Tri-Fold Tablet Case for latest debuts Redmi Pad SE 8.7 is full protection my new Xiaomi Redmi 8.7 pad with magnet during standing, it’s very good quality. I also very satisfied... See more

Company replied

Rated 5 out of 5 stars

Everything is good, fast shipping and genuine product quality, but you have to read the description of each item very well before buying.

Rated 1 out of 5 stars

I am trying to contact support in relation to delivery of an incorrect product. I have tried email, phone, chat all to no avail. No one answers chat or email and phone does not connect. Portrays i... See more

Company replied

Rated 5 out of 5 stars

Perfect to get Google Auto support in Tesla. Works flawlessly. The delivery from MyTrendPhone was great and the price was very competitive

Company details

  1. Mobile Phone Shop

Information provided by various external sources

MyTrendyphone.se säljer kvalitets tillbehör till mobiltelefoner, iPod, iPhone, minneskort, spelkonsoler och foto & video tillbehör till marknadens lägsta priser. Vi erbjudar mer än 90.000 olika produkter. Vår målsättning är att ha nöjda och glada kunder genom att ge våra kunder en prisgaranti och fullständigt nöjd garanti när du handlar i vår onlinebutik.


Contact info

4.0

Great

TrustScore 4 out of 5

14k reviews

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4.0

All reviews

(13,584)

130 reviews in the last 12 months

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Rated 1 out of 5 stars

What a disastrous outfit to deal with

What a disastrous outfit to deal with. Took my order by credit card, as stated on their website, money was taken from my card and then when I ring to enquire about order status they tell me they have cancelled and want me to pay by bank transfer - with all the risks that that entails!
They blame 'security risks with credit cards' - which as we all know is just rubbish. What they are actually scared of is that if you have problems with the item, its description or it is just not genuine, a credit card transaction gives the purchaser secure protection in the event of a dispute. If they can get you to pay by bank transfer then there is no way you can get redress. Just look at the other reviews. If you still want to deal with this company after all that then I wish you the very best of luck - I am sure you will need it.
Unprofessional shower - do not touch with a bargepole unless you want to say goodbye to your money.

19 June 2019
Unprompted review
MyTrendyPhone.se logo

Reply from MyTrendyPhone.se

Hello Tony and thank you for your review.

I sincerely apologize for the inconvenience.
You did not write your order number or customer number so that I can take a closer look at your order.
If your order and the payment were denied then it has nothing to do with the products.
Usually, we cannot see why the payment has not gone through.
We can only see that we were able to reserve the money but that we were unable to withdraw it and these orders are automatically canceled.
This may be due to a fault with us or your bank.
We don't know that.
If you still want the order, you can try again or test with another payment method, via Klarna or direct payment.
If you prefer this order to be activated you can reply to my colleague's e-mail and we will send you our account details.
When we register your payment, we can activate your order and email you a new order confirmation.

Thank you in advance for your understanding.

Don't hesitate to contact our support for any additional questions or concerns.
We are at you service 7 days a week by:
email: support@mytrendyphone.se
phone: (+46)858097089
mon - sat: 10:00 - 15:00
or chat:
mon - fri: 08:00 - 22:00
sat - san: 10.00.-18.00


Best regards,
Med vänliga hälsningar,
Irina Bjern, Customer service supervisor

Rated 5 out of 5 stars

Easier

Very easy to place an order and the delivery was very quik.
Big like for that.
Kind regards Mihaela

12 June 2019
Unprompted review
Rated 1 out of 5 stars

The screen guard which bought have…

The screen guard which bought have touch issues.Not at all working as expected.Realy so upset with the product.

Unfortunately i have trown the return provided with this,so couldnt do my return.

If there is a possibility let me know i would like to return the product.

15 April 2019
Unprompted review
MyTrendyPhone.se logo

Reply from MyTrendyPhone.se

Hello Priyanka and thank you so much for your comment!

If you threw the return thinking you would not need it, it means you trust us. :) And that is good because we will be glad to help in this matter. What is important while applying these kind of products is to clean the dust properly because it can sometimes affect the touch functionality. Some of my colleagues will contact you so that you can get your compensation or a new glass as soon as possible. I really hope we can get a chance to change the impression this time.

Thank you for your patience and understanding.

Regards,
Irina Bjern, Kundservicechef

Rated 3 out of 5 stars

Delivery was quick but unfortunately…

Delivery was quick but unfortunately the quality of the phone case was very poor.

2 March 2019
Unprompted review
MyTrendyPhone.se logo

Reply from MyTrendyPhone.se

Hello Andy and thank you for your review.

It is nice to read that you are satisfied with the delivery time. We do our best to provide and send products as soon as possible so the mission here is completed.
On the other hand, we are very sorry to hear about your disappointment when it comes to the quality of the product. We do have products from other suppliers that you can choose between. The positive thing is that you reported the defect product in time. Now we can process it as you wish - refund the money or change to an alternative product. We will contact you via mail with couple of covers you can take instead.

Once again, sorry for the inconvenience, but we will fix this as soon as possible.

Thank you for your understanding.

Kind regards,
Irina Bjern, Customer support supervisor

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