I found these products at the shop in Edinburgh. Goodnight blend is gentle but effective on my chronic insomnia. Scottish Speedwell day cream is not a heavy cream so it does not weigh on my skin, an... See more
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Review summary
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Reviews shaping this summary
I have been purchasing from napiers for a few years now as I have found some amazing products that are now staples in my beauty and health care regime that I couldn't be without. Delivery is always su... See more
Company replied
I found Napiers quite by accident but I'm so glad I did. I've been using their ginger body wash - it lathers, you don't need much & the scent is gentle, detox body oil - gentle smell, silky oil &... See more
Company replied
As always completely reliable, all my herbal remedies shipped promptly & carefully packaged. I've been using Napiers for 8+ years & they've always provided excellent service. It's also one of my first... See more
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Company details
- #19 of 70 best companies in Wellness centre
- #37 of 234 best companies in Fitness and nutrition
- #37 of 252 best companies in Health and beauty shop
- #6 of 20 best companies in Herbalist
- #44 of 276 best companies in Vitamin & Supplements Shop
About Napiers the Herbalists
Written by the company
Napiers The Herbalists
A Trust Kept Since 1860
Founded in 1860 by Duncan Napier, a Victorian herbalist with a passion for the healing power of plants, Napiers The Herbalists began as a single herbal remedy shop in Edinburgh has grown into a trusted name in natural healthcare.
Since then, Napiers has been trusted by generations to provide natural therapeutic skincare, herbal supplements, teas, remedies and more. Our products combine centuries of herbal wisdom with modern research to deliver safe, effective solutions for your health and well-being.
Our herbal clinic and dispensary provides consultations both in-person and online. From personalised tinctures to tailored supplement recommendations, we support a wide range of health concerns with care and expertise. Each remedy is crafted with the same dedication that has defined us for over a century.
BOOK CONSULTATION
Napiers the Herbalists
Written by the company
- We care about your health
Contact info
18 Bristo Place, EH1 1EZ, Edinburgh, United Kingdom
- mailorder@napiers.net
- www.napiers.net
4.8
Excellent
5k reviews
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Replied to 100% of negative reviews
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Enduring quality
What strikes me is the quality of these products which have endured. I am hooked and will continue purchasing these pure and effective products.
6 May 2026
Reply from Napiers the Herbalists
#NP245788
Effective Skincare
Quick delivery of high quality products which I am loving. Might seem a bit pricey but you really get what you are aiming for with this skincare range - many thanks
18 May 2026
Reply from Napiers the Herbalists
Hi Jenny,
Really glad the skincare has been delivering results. Your point about price is fair and honestly, with natural ingredients and careful formulation, there's a lot that goes into it. Good to hear it's been worth it for you.
All the best,
Arjun
Napiers Customer Service Team
The rescue balm is lovely and soothing…
The rescue balm is lovely and soothing my sore eyelids. It's early days (only been using 6 days) but can see and feel the difference.
8 June 2026
Reply from Napiers the Herbalists
Hi Sheila,
Six days and already feeling and seeing a difference is a good sign. Really glad the rescue balm has been soothing. Hope it continues to improve.
All the best,
Arjun
Napiers Customer Service Team
Very high quality products and service
Very high quality products and service. Excellent product spec options. Would very much appreciate glass rather than plastic bottles for the tinctures.
2 June 2026
Unprompted review
Reply from Napiers the Herbalists
Hi there,
Really glad the products and service have been to a high standard. The feedback on glass bottles for tinctures is noted and genuinely appreciated. It's something we take seriously and we'll make sure it's passed on.
All the best,
Arjun
Napiers Customer Service Team
I saw Napiers eye drops on line ,as I…
I saw Napiers eye drops on line ,as I suffer badly with hay-fever all year round,I thought I would try them what a difference I have felt only been using them for 3 days and my eyes are brilliant no itching ,no dry eye, just happy eyes I will be recommending to my family ad friends .
8 June 2026
Reply from Napiers the Herbalists
Hi Janet,
Three days and happy eyes after struggling with hay fever all year round is a brilliant result. Really glad the drops have made such a quick difference. Thank you for passing the recommendation on to family and friends too.
All the best,
Arjun
Napiers Customer Service Team
Reply from Napiers the Herbalists
Hi there,
Really glad to hear it. Thank you for the kind words.
All the best,
Arjun
Napiers Customer Service Team
Reply from Napiers the Herbalists
Hi Fiona,
Really glad the essential oils have been good and that the delivery and service hit the mark. Thank you for the review.
All the best,
Arjun
Napiers Customer Service Team
excellent product and speedy delivery
5 June 2026
Reply from Napiers the Herbalists
Hi Janet,
Thank you. Excellent product and speedy delivery covers all the important bases. We appreciate it.
All the best,
Arjun
Napiers Customer Service Team
Trusted Herbalists
Napiers can be trusted to source quality ingredients. The company has a wealth of experience and good ethics. The eyedrops I bought came in a glass bottle which I believe is important as there is no possibility of plastic migrating into the liquid.
The drops cost less than many others on the market.
2 June 2026
Reply from Napiers the Herbalists
Hi Susan,
Thank you for such a thoughtful review. The glass bottle point is one we feel strongly about too, for exactly the reason you mention. Really glad the drops have been good value as well as good quality.
All the best,
Arjun
Napiers Customer Service Team
Reply from Napiers the Herbalists
Hi Rachael,
Thank you. Easy and quick is always what we're aiming for. We appreciate the review.
All the best,
Arjun
Napiers Customer Service Team
Completely Original
Easy ordering; clear product descriptions; good packaging; quick dispatch.
Superb products, completely original and completely safe.
5 June 2026
Reply from Napiers the Herbalists
Hi Marirosa,
Really glad the whole experience has been smooth from ordering through to receiving the products. Thank you for the kind words.
All the best,
Arjun
Napiers Customer Service Team
I had a really thorough consultation…
I had a really thorough consultation with a herbalist and my prescription is making me feel much better.
30 May 2026
Reply from Napiers the Herbalists
Hi Joanna,
Really glad the consultation was thorough and that the prescription is already making a difference. That's exactly the kind of outcome we hope for. Thank you for sharing it.
All the best,
Arjun
Napiers Customer Service Team
Arrived when I expected
Arrived when I expected . Glass bottles safely packed .
All good
4 June 2026
Reply from Napiers the Herbalists
Hi Chris,
Arrived on time and safely packed is all you need. Thank you for the straightforward review.
All the best,
Arjun
Napiers Customer Service Team
Strangely
Strangely, I’ve only needed to use the eye drops once. Had suffered dry eyes for aaages, so after reading reviews, I placed an order. Packaged well, quick delivery, and since using that first time, I’ve noticed I’ve not needed them. Dunno if it’s coincidence or what, but I do know that wen I applied it, my eyes felt so good
3 June 2026
Reply from Napiers the Herbalists
Hi Stephanie,
That's a curious and rather lovely result! Whether it's coincidence or not, happy eyes after ages of dryness is a good outcome. Really glad the first application felt so good.
All the best,
Arjun
Napiers Customer Service Team
Fabulous.
Fabulous.
Wendy showed empathy and directed me to the right treatment. She included a link to the herbs and emailed a summary of prescription.Bonus that the short consultation was free!
3 June 2026
Reply from Napiers the Herbalists
Hi James,
Really glad Wendy was able to point you in the right direction and that the follow up summary and herb links were helpful. A free consultation that actually makes a difference is a good thing to shout about. Thank you for the kind words and we'll pass them on to her.
All the best,
Arjun
Napiers Customer Service Team
It was packaged horribly
It was packaged horribly. Both bottles were broken inside when I opened the package. Want to show you the pics but there is no option of uploading a pic here :(
4 June 2026
Reply from Napiers the Herbalists
Hi Suleman,
I'm really sorry about this. Receiving two broken bottles is a horrible unboxing experience! I'm glad to let you know this is a top priority ofr us and we will be resolving today for you.
If you run into any issues moving forward, please do contact us at advice@napiers.net and we can resolve them right away.
All the best,
Arjun
Napiers Customer Service Team
Excellent quality supplements and…
Excellent quality supplements and tinctures been using Napiers for years very satisfied
4 June 2026
Reply from Napiers the Herbalists
Hi Judith,
Really glad the supplements and tinctures have been consistently good over the years. Thank you for your loyalty and for taking the time to leave a review.
All the best,
Arjun
Napiers Customer Service Team
Reply from Napiers the Herbalists
Hi there,
Thank you. Easy ordering and fast delivery is a good combination. We appreciate the review.
All the best,
Arjun
Napiers Customer Service Team
Reply from Napiers the Herbalists
Hi Anastasia,
Thank you. Really glad both the products and service have been good. We appreciate it.
All the best,
Arjun
Napiers Customer Service Team
I love all the products I’ve purchased…
I love all the products I’ve purchased from Napiers. And recently when I had a problem when my purchase arrived damaged they quickly sent a replacement. Fabulous service. Would recommend their products to anyone.
3 June 2026
Reply from Napiers the Herbalists
Hi Paula,
Really glad the replacement was sorted quickly when the damaged order came through. That's how it should be handled. Thank you for the kind words and the recommendation.
All the best,
Arjun
Napiers Customer Service Team
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