NarpsUK Ltd Reviews 

75
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I've been using NarpsUK for around 7 years now and they have been brilliant. I had a small problem (it wasn't show stopping) when creating invoices so logged a call. The problem was resolved by their... See more

Rated 5 out of 5 stars

Narps is a valued body within the world of dog walking, boarding and sitting. Its Business Course is amongst the best I have come across - very comprehensive, thorough and incorporating an excellent c... See more

Rated 5 out of 5 stars

Whenever I contact NARPSUK via email, someone responds to me within half an hour - without fail. If I still need assistance, I get to speak to a human. There's no waiting on a switchboard or anything... See more

Company replied

Rated 4 out of 5 stars

Narps is a National organisation that offer template contract, excel accounts and much more. Using their booking tool is easy and if you have a problem they are easy to contact. I have been a member... See more

Company details

  1. Pet sitter

Written by the company

NARPS UK, or the National Association of Registered Pet Sitters & Dog Walkers, is a membership organization that represents professional pet sitters and dog walkers in the United Kingdom. Founded in 2008, NARPS UK has become one of the leading associations for pet care professionals in the country. One of the main goals of NARPS UK is to ensure that all members adhere to the highest standards of professionalism and ethics in their work. To become a member, pet sitters and dog walkers must agree to adhere to their ‘terms & conditions’ and ‘code of practice’ this includes acquiring a basic disclosure criminal record check if holding keys and insurance verification. Members are encouraged to further their knowledge via their online accredited courses & education to stay up to date on the latest best practices in pet care. In addition to providing support and resources for its members, NARPS UK also serves as a valuable resource for pet owners who are looking for reliable and trustworthy pet care services. The organization maintains an online directory of its members, making it easy for pet owners to find qualified professionals in their area. NARPS UK also offers a range of other benefits to its members, including access to discounted insurance rates, forms & contracts, a range of information sheets, software to run their business on, networking opportunities with other pet care professionals, and marketing support to help members grow their businesses. The organization also advocates on behalf of its members on issues related to pet care and animal welfare. Overall, NARPS UK plays an important role in promoting high-quality pet care services in the United Kingdom. By setting standards for professionalism and ethics in the industry, the organization helps ensure that pets receive the best possible care from qualified professionals.


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4.8

Excellent

TrustScore 5 out of 5

75 reviews

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4.8

All reviews

(75)

1 review in the last 12 months

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Rated 5 out of 5 stars

Absolutely brilliant support for my…

Absolutely brilliant support for my business, from the forms and contracts to the invoicing software. It is well worth the money and great to know I am part of a professional body with a code of ethics. NARPS always keep me up to date with any changes in legislation and update their forms as well to keep them current for the council/DEFRA guidelines. Highly recommend.

17 June 2023
Unprompted review
Rated 5 out of 5 stars

NARPS is an extremely useful tool

NARPS is great as a whole, but I find in particular the software extremely useful. It allows me to manage my team and organise bookings, etc. without having to buy expensive software. I have had nothing but positive experiences with them! Highly recommend.

17 June 2023
Unprompted review
Rated 5 out of 5 stars

Always friendly & helpful

Every time I’ve had questions for NARPS I’ve found that even if I think my question is silly, they’ve treated me well without any way of making me feel silly.
Recently I asked about taking on someone else to help and do their course. The team pointed me in the right direction, got another colleague to assist with my query and there was no stress in reaching the outcome.

21 April 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Business

NARPS UK are a very professional, helpful and courteous company. They are always very happy to provide help and advice whenever is if needed.

1 June 2023
Unprompted review
Rated 5 out of 5 stars

I've had Gold Membership for several years.

I've had Gold Membership for several years and I have used them for advice , as well as finding their legal stuff really helpful. In addition, I have undertaken pet safety training courses, which are excellent, easy to follow and most of all, confirmation that you are doing things right. If you are doing anything with dogs or other pets you're sure to find membership a great benefit.

15 June 2023
Unprompted review
Rated 5 out of 5 stars

Totally recommend

We have been using this system for 6 years, we find the service to be very good. The software is easy to use and easily navigated through. We totally recommend the software to anyone working with animals particularly for dog services.

14 June 2023
Unprompted review
Rated 5 out of 5 stars

I use Narps mainly for the accounts…

I use Narps mainly for the accounts features, the invoices produced are very professional looking. You are also able to get very useful information by client, service etc. The forms have also been very useful.

11 June 2023
Unprompted review
Rated 5 out of 5 stars

Great for new pet sitting businesses

Great for new businesses
In the last few months I have set up a new pet sitting business and have found the contract templates and other information provided in the membership absolutely invaluable. Easy to understand and tailor to my needs and meant I could set up faster than anticipated with my first clients.

17 April 2023
Unprompted review
Rated 5 out of 5 stars

I have been a member of NarpsUK since…

I have been a member of NarpsUK since 2018 and find them very helpful.
The software they provide with my membership is very useful and helps me to keep track of my bookings.
I also feel that being a member and therefore the permission to share the NarpsUK logo on my information provides people with a sense of comfort and security, knowing that I abide by a code of conduct relating to how their pets are treated.

10 June 2023
Unprompted review
Rated 5 out of 5 stars

I have been a member of NARPS since…2013

I have been a member of NARPS since 2013 when I first started my pet sitting,dog walking and home boarding business in which they have given invaluable support,guidance and professionalism from the start.The comprehensive forms for the different services have been a huge help in which I have adapted slightly for my business and new clients always comment that they feel reassured that so many angles are covered in the service been offered.The courses are brilliant to and have learnt so much from them. I highly recommend this professional body to anyone who wishes to maintain professional standards and a high level of service to clients and for the health,safety and welfare of their pets.Thank you NARPS. :)

10 June 2023
Unprompted review
Rated 5 out of 5 stars

Excellent foundation for my growing Business

I have found being a member of NarpsUK invaluable. I completed the whole business course, including Canine First Aid several times. I've use all the forms provided for my business and people comment on how professional, thorough and conscientious I am. The Software Package has been fabulous for storing information for my growing number of clients and for invoicing which helps with accounting. NarpsUK has been the foundation for my expanding business, thank you! Carrie

10 June 2023
Unprompted review
Rated 5 out of 5 stars

Expensive but worth it

I joined NARPS as a gold member when I setup my dog walking business 2 years ago. Made complete business sense; I got a discount off my business insurance, access to forms and templates (getting the service agreement contract template wording correct and bullet proof for free is a godsend) and can display the NARPS accreditation on my website.

I also found their free legal advice for members very useful when an incident happened on one of my walks.

The package seems expensive when you first look at it, but I've found it very worthwhie.

9 June 2023
Unprompted review
Rated 5 out of 5 stars

NARPS UK Membership an absolute must for pet service businesses

I have a dog walking business and hold NARPS Gold membership which has proved invaluable in so many ways.
When I was setting up my business I found the software so easy to use to create client profiles, make and update bookings and manage invoices.
The legally checked documents gave me peace of mind and I have taken advantage of discounted insurance, DBS checks and a number of courses including animal first aid.
I also find the forum extremely useful and supportive.
Being a member of NARPS UK has been the single most effective thing I did and as a result I highly recommend it to anyone with a pet service business

9 June 2023
Unprompted review
Rated 5 out of 5 stars

Setting up dog walking/boarding business

When I set up my dog walking business in September 2017 I found the software package and the forms an absolute asset. Although I was a lawyer I wouldn’t know where to have started or even thought of some of the forms.

I still use these forms for any nee customers.

Also the assistance I received in getting the logos for my van - so helpful.

9 June 2023
Unprompted review
Rated 5 out of 5 stars

5 Star NARPS

I have been a member of NARPS for many years. The booking software is very easy to use, & the website provides very useful & up to date information, Five star company

9 June 2023
Unprompted review
Rated 5 out of 5 stars

2 year Gold Membership

I set up a dog walking business 2 years ago. I wanted it to be very professional and offer a service that would be attractive to dog owners like me. I realised that there was no licence or standards of service and pretty much anyone could claim to be a dog walker and shove a group of dogs in a car and take them round the block.
I looked for a way of demonstrating that I was doing things properly having invested in a van and cages I wanted customers to see that I was following a set of rules and that I was part of a professional group. That search led me to NARPS and I signed up as a Gold member. I use their software to manage all my bookings and invoices. I also submit financial reports to my accountant annually and keep on top of my expenses and fuel. I use the mobile app on my phone to see each booking and update or change bookings on the doorstep if a customer needs to move or add an extra walk.
I also did some online Animal first aid training as I started in lockdown and first aid courses were not available. I did my DBS check via the NARPS website I also use their contracts as the basis for my terms of business with my customers.
A lot of customers do not know what NARPS is so I explain to them why I signed up and continue to be a member. I have never gained any clients through their website but new customers appreciate the standards that I am maintaining and I believe it makes my business stand out against other walkers with a different business model.
I hope that dog walkers had to have licences and in future this may well happen. There are some bad practices out there and I welcome licensing because with the guidance and NARPS membership and my own standards I’m sure to qualify with ease.

There is also a Facebook page where we can support and share information relevant to our business which I have found very useful.

9 June 2023
Rated 4 out of 5 stars

NarpsUk worth having a look particularly if you are a new started

Narps is a National organisation that offer template contract, excel accounts and much more. Using their booking tool is easy and if you have a problem they are easy to contact. I have been a member since I started my business in 2016 I offer all sorts of services and there is a contract for all of them. There is also a Service Agreement contract. And they offer training courses. Worth joining particularly if you are setting up from new.

9 June 2023
Unprompted review

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