NarpsUK Ltd Reviews 

75
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I've been using NarpsUK for around 7 years now and they have been brilliant. I had a small problem (it wasn't show stopping) when creating invoices so logged a call. The problem was resolved by their... See more

Rated 5 out of 5 stars

Narps is a valued body within the world of dog walking, boarding and sitting. Its Business Course is amongst the best I have come across - very comprehensive, thorough and incorporating an excellent c... See more

Rated 5 out of 5 stars

Whenever I contact NARPSUK via email, someone responds to me within half an hour - without fail. If I still need assistance, I get to speak to a human. There's no waiting on a switchboard or anything... See more

Company replied

Rated 4 out of 5 stars

Narps is a National organisation that offer template contract, excel accounts and much more. Using their booking tool is easy and if you have a problem they are easy to contact. I have been a member... See more

Company details

  1. Pet sitter

Written by the company

NARPS UK, or the National Association of Registered Pet Sitters & Dog Walkers, is a membership organization that represents professional pet sitters and dog walkers in the United Kingdom. Founded in 2008, NARPS UK has become one of the leading associations for pet care professionals in the country. One of the main goals of NARPS UK is to ensure that all members adhere to the highest standards of professionalism and ethics in their work. To become a member, pet sitters and dog walkers must agree to adhere to their ‘terms & conditions’ and ‘code of practice’ this includes acquiring a basic disclosure criminal record check if holding keys and insurance verification. Members are encouraged to further their knowledge via their online accredited courses & education to stay up to date on the latest best practices in pet care. In addition to providing support and resources for its members, NARPS UK also serves as a valuable resource for pet owners who are looking for reliable and trustworthy pet care services. The organization maintains an online directory of its members, making it easy for pet owners to find qualified professionals in their area. NARPS UK also offers a range of other benefits to its members, including access to discounted insurance rates, forms & contracts, a range of information sheets, software to run their business on, networking opportunities with other pet care professionals, and marketing support to help members grow their businesses. The organization also advocates on behalf of its members on issues related to pet care and animal welfare. Overall, NARPS UK plays an important role in promoting high-quality pet care services in the United Kingdom. By setting standards for professionalism and ethics in the industry, the organization helps ensure that pets receive the best possible care from qualified professionals.


Contact info

4.8

Excellent

TrustScore 5 out of 5

75 reviews

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4.8

All reviews

(75)

1 review in the last 12 months

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Rated 5 out of 5 stars

I have used NARPS to run my dog walking…

I have used NARPS to run my dog walking business for the last 8 years. It makes all my bookings, diary management and invoicing effortless. It is also a very professional interface with the customers. I cannot fail to recommend it.

9 June 2023
Unprompted review
Rated 5 out of 5 stars

Best Pet Sitting program and APP

I have been using NARPS for many years. I especially like the software. It helps me stay organised with my appointments and bookings. I love that I can do a meet and greet and immediately send a booking form to the customer. This is then also saved to the program and on the app to send an invoice at the end of the visits. I only use it for cat sitting but would be lost without it. A couple of times I have asked customer services for assistance and they replied promptly, which is essential when trying to run a business. I also get reduced insurance through them. They are always available for advise. I also like that it is a National organisation which is becoming much better known now which has given my small business credence and allows customers tinha-se confidence in me.

9 June 2023
Unprompted review
Rated 5 out of 5 stars

NarpsUK has played an instrumental role…

NarpsUK has played an instrumental role in facilitating the launch of my business. Their comprehensive toolkit has proven to be a cost-effective alternative to engaging a solicitor for drafting essential documents. Additionally, the support team at NarpsUK has consistently demonstrated their expertise and provided invaluable guidance whenever I sought advice. My experience with NarpsUK , was nothing short of exceptional, and I am grateful for the instrumental assistance they provided during the crucial early stages of my business.

9 June 2023
NarpsUK Ltd logo

Reply from NarpsUK Ltd

Thank you so much for your positive review, glad you are happy with the service you have received :-)

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