Nasagroup Reviews 

260
TrustScore 4.5 out of 5

4.5

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Rated 2 out of 5 stars

Mixed results so far, Plus sides, quick speedy payments. Once you get to speak to the right person easy to deal with and very helpful. Negative points, over complicated payslips Setting up my in... See more

Company replied

Rated 5 out of 5 stars

I have used NASA Umbrella on and off since 2017, the quality of the service has been consistently high since 2017. The 'off' times are when I am working in a permanent role. Payroll always a... See more

Company replied

Rated 5 out of 5 stars

First time working through an Umbrella Company and nearly 3 years later, I couldn't be happier with NASA Group! I was a little worried as how it would be but had nothing but a Great Service from the T... See more

Company replied

Rated 5 out of 5 stars

It's now six months since I left another umbrella company after suffering problems. I can honestly say NASA have been great, from enrollment to easy SIPP deductions, payroll depth helpfull too. O... See more

Company replied

Company details

  1. Payroll Service Provider

Information provided by various external sources

Nasa Group specialise in contractor payroll solutions, offering Limited Company, PAYE Umbrella Company, CIS Self-Employed, PAYE Payroll Bureau. 0117 929 7683


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

260 reviews

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4.5

All reviews

(260)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Service from a straightforward compnay

I have used NASA for the past 14 months as my contracting Umbrella company and have nothing but praise for them. They explain the process really well and are very quick in returning calls/queries to keep you updated with the information you require. At one stage I was unsure of the pay statement, one of the senior people called me to explain it to me which was extremely helpful. Payments are always bang on time and accurate. I strongly recommend this company to all fellow contractors

13 January 2022
Unprompted review
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Reply from Nasagroup

Hi Robert,

Great stuff thank you, I'll make sure the rest of the team see this.
Hope all goes well for you in the future.
Jamie

Rated 5 out of 5 stars

nasa is a reliable company

nasa is a reliable company. got very quick help when I needed. worth to be used by contractors. No hidden fees.

12 January 2022
Unprompted review
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Reply from Nasagroup

Hi Gabriel,
Thank you for the lovely review!
All the best
Jamie

Rated 5 out of 5 stars

Most excellent service received for the…

Most excellent service received for the past 2 years whilst using the Limited Company support and previously using the Umbrella solution. Throughout this time NASA have been most excellent in providing an excellent and timely support service. I have been most happy with the service provided and have already recommended them to fellow workers. Well done!

6 January 2022
Unprompted review
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Reply from Nasagroup

Hi Steve,

Great to hear,thank you. I'll be sure to pass the kind comments onto the accountant!
All the best.
Jamie

Rated 5 out of 5 stars

Great company for inside IR35 very…

Great company for inside IR35 very helpful from day 1 and would recommend every time, great team.

31 December 2021
Unprompted review
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Reply from Nasagroup

Hi Lenny,
Fantastic thank you, I'll be sure to let the team know!
All the best.
Jamie

Rated 5 out of 5 stars

Highly recommended umbrella company

Highly recommended umbrella company, always happy and quick to assist. OUTSTANDING SERVICE 5* ALL THE WAY

23 December 2021
Unprompted review
Nasagroup logo

Reply from Nasagroup

Hi,
Thanks for the super review, all the best!
Jamie

Rated 5 out of 5 stars

Have used Nasa as an Umbrella Company…

Have used Nasa as an Umbrella Company for 11 years working for the Public Sector and their service is superb. Always pay on time, always handle my queries quickly and they have great online resources for Expenses, Timesheets and Payslips :-)

24 November 2021
Unprompted review
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Reply from Nasagroup

Hi Mark,

Thank you for the fantastic feedback, those 11 years flew by! Everyone at Nasa wishes you all the best for your future endeavors!
Thanks
Jamie

Rated 5 out of 5 stars

Best Umbrella company with excellent service

I joined NASA for an under IR35 role and found them absolutely helpful and supportive. The level of communication is excellent and effective and the staff is proactive to help your needs and support (I would like to specially mention- Aidan Folland for his great services throughout my journey with them and also payroll and contract team has been awesome). I certainly recommend them to all my colleagues. Best Regards, Rehan Ahmed

10 November 2021
Unprompted review
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Reply from Nasagroup

Hi Rehan,
Thank you for the fantastic feedback. I'll be sure to let Aidan and the rest of the team know!
Jamie

Rated 5 out of 5 stars

AWSOME!!!

I have nothing else to say but AWSOME!

8 November 2021
Unprompted review
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Reply from Nasagroup

Hi Shoto,
Amazing, glad to hear it! All the best.
Jamie

Rated 5 out of 5 stars

Recommended

Nasagroup was recommended to me by my agency when I had to transition from providing my services through my own company to being employed via an umbrella company. I have to say that Nasa were great throughout, from setting me up, providing information and handling payroll quickly and accurately. On the few occasions I needed additional assistance I found each of the people I dealt with at Nasa to be couteous and helpful. Even upon leaving (as I'd taken a permanent role), they were helpful and efficient. I will chosse Nasa again if I return to contracting.

5 November 2021
Unprompted review
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Reply from Nasagroup

Hi,

Thank you for the kind feedback. Glad to hear the transition to Umbrella was quick and easy. Hope everything goes well in your next role and hopefully we'll see you back soon!
Jamie

Rated 5 out of 5 stars

Everything about NASA was exceptional

Everything about NASA was exceptional. The people were lovely, the service was swift, everything worked smoothly, their communications were clear... 11 out of 10. Maybe 12.

27 October 2021
Unprompted review
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Reply from Nasagroup

Hi Rebecca,
Thanks for the lovely feedback, I'll be sure to let the team know!
Jamie

Rated 5 out of 5 stars

Outstanding service.

From the first interaction the level of service has been brilliant. All requests were actioned quickly and I could always call through and speak to someone who could help me straight away.
Highly recommended and competitively priced.

21 October 2021
Unprompted review
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Reply from Nasagroup

Hi Andy,
Thank you for the great feedback, glad to hear this. Hope everything goes well in your next role!
Jamie

Rated 1 out of 5 stars

Onboarding Process is heavily flawed for Inside IR35

Tried to onboard with Nasagroup as an inside IR35 Contractor. The generic umbrella registration was fine, however they then attempted to extend the contract by way of assignment specific terms. Instead of drafting these terms out properly, they just dumped a copy of an external Ltd Company to Agency contract in there and said "Ignore the bits that don't refer to Personnel". Basically, if they cannot be bothered to do the proper paperwork, then I cannot be bothered to use them. I would avoid this company.

20 October 2021
Unprompted review
Rated 5 out of 5 stars

Very good communication and support and…

Very good communication and support and fast replies on any enquires I had. Everything was on time and they were very transparent.

13 October 2021
Unprompted review
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Reply from Nasagroup

Hi Haris,

Glad to hear that all queries were resolved in good speed. Hope everything goes well in your next role.
Thanks
Jamie

Rated 5 out of 5 stars

Great customers service

Great, professional service. Always so helpful and responsive, I have never waited long for reply and felt well treated. I would give 6 stars if there was an option.

8 October 2021
Unprompted review
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Reply from Nasagroup

Hi Lucie,
Fantastic to hear! Thank you for the great feedback, I'll be sure to let the team know. All the best on your next venture.
Thanks
Jamie

Rated 5 out of 5 stars

My accountant is always there for me

My accountant is always there for me. Also get great support on company year end and personal tax process. The insurance and accounting software bundled in is also great.

30 September 2021
Unprompted review
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Reply from Nasagroup

Hi David,

Glad to hear it, thanks for the great feedback! I'll be sure to let our accountants know.
Jamie

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