Nash Warren Insurance Services Limited Reviews 

355
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpful and polite staff who provide a professional and efficient service when arranging custom motor trade insurance cover. Many consumers appreciate the competitive prices, great value, and the easy, straightforward process for setting up or renewing their policies without any hassle. Some reviewers were not happy with rising renewal costs, unexpected extra charges, or occasional difficulties reaching the customer service team over the phone. A few individuals also noted experiencing issues with policy management, communication delays, and unanswered calls when trying to resolve problems or request refunds.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting that reviewers find employees polite,... See more

Service

Users describe positive interactions with service, highlighting fast, efficient, and polite support from... See more

Price

People report positive experiences with price, frequently highlighting very competitive quotes and fair costs... See more

Customer service

Reviewers express great satisfaction regarding customer service, highlighting polite, helpful, and friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Charming experience except the pice same as all insurances gone up.The young lady dealing with my renewal was great. Glad to do buisness once again

Company replied

Rated 5 out of 5 stars

We have recently renewed our trade motor insurance with them. They always offer a excellent service. The people that work their are polite and good at their jobs. We have tried other companies over... See more

Rated 5 out of 5 stars

Nash warren have been professional and efficient in providing my motor trade cover for the past six years and have provided me excellent service in insuring I have the correct level of cover at all t... See more

Rated 5 out of 5 stars

Always get me the best price for my custom motor trade insurance get all the extras with a great value. Nash Warren staff always gave me the best customer service always go out of their way to ge... See more


Company details

  1. #16 of 19 best companies in Commercial Insurance Company
  2. #30 of 38 best companies in Business insurance company
  3. #19 of 22 best companies in Landlord Insurance Company

Written by the company

Established in 1981, Nash Warren provided tailored motor trade and commercial insurance policies to motor traders, commercial landlords and business owners across the West Midlands and wider UK. Today, we are one of the UK's leading insurance specialists, servicing over 5,500 customers across the UK. As the company has grown, we take pride in not losing touch with that 'local broker' relationship by ensuring our excellent service is never compromised by growth. Our Top Insurance products include: - Motor Trade Road Risk - Motor Trade Combined - Commercial Fleet - Commercial Landlord Insurance - Liability Insurance. - Business Insurance Through our insurance relationships, we are able to provide competitive quotes for our clients.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

355 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(355)

98 reviews in the last 12 months

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Rated 5 out of 5 stars

Expensive product but I trust they get…

Expensive product but I trust they get best deal, last 2 years market wide 20% and 25%.
There costs haven't gone up the sane. Should be many complaints. To insurance companies.

4 September 2025
Nash Warren Insurance Services Limited logo

Reply from Nash Warren Insurance Services Limited

Thank you for sharing your thoughts and for trusting us to find the best deals. We truly appreciate your loyalty and feedback—it helps us keep improving our service.

Rated 5 out of 5 stars

Always make things easy & done swiftly

Always make things easy & done swiftly

5 September 2025
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Reply from Nash Warren Insurance Services Limited

We’re so glad to hear that! Making things easy and quick for our customers is what we strive for every day. Thank you for your feedback!

Rated 5 out of 5 stars

Great service

Great service

5 September 2025
Nash Warren Insurance Services Limited logo

Reply from Nash Warren Insurance Services Limited

Thank you for your kind words! We’re thrilled you’re happy with our service.

Rated 5 out of 5 stars

Good service

Good service

4 September 2025
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Reply from Nash Warren Insurance Services Limited

Thanks Stephen for your feedback! We’re pleased to know you’re satisfied with our service.

Rated 5 out of 5 stars

good communication

4 September 2025
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Reply from Nash Warren Insurance Services Limited

Thank you, Henry! Clear and helpful communication is very important to us, so we’re glad to hear we delivered on that.

Rated 5 out of 5 stars

Faultless service

Faultless service. Always happy to help their customers

4 September 2025
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Reply from Nash Warren Insurance Services Limited

Wow, thank you, Amanda! We’re so happy to hear you’ve had a faultless experience. We’ll keep working hard to maintain that standard

Rated 5 out of 5 stars

Richard as always has been amazing

Richard as always has been amazing, my insurance was actually cheaper this year, I have now been with them for 13 years and they’ve never let me down

4 September 2025
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Reply from Nash Warren Insurance Services Limited

Thank you, Darren for your wonderful feedback! We’ll make sure Richard hears your kind words—he’ll be thrilled. We’re delighted to have had your trust for 13 years!

Rated 3 out of 5 stars

Not Happy!!

Not happy!! Doubled insurance when I had van stolen, never had a claim in 30 years!! Lost all no claims down to 2 years, not my fault I had van stolen and nothing back for contents. Also affected my separate motorbike insurance with different company, doubled that as well as evidently it's a claim for a motor vehicle so affects that as well. Would have been better off financially if I just took it in the chin and never claimed, but I thought that was the idea of having insurance!!
whilst I appreciate it is not particularly Nash Warren's fault as they are only a broker it's insurance company's in general.

4 September 2025
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Reply from Nash Warren Insurance Services Limited

Hi Robert, thank you for your feedback.

Unfortunately, acting as your insurance broker, we do not have any control over premium increases following a claim. We do sympathise that your van being stolen is not your fault.

We did search the market to try and find a cheaper rate for you. Your current insurer however remained the most competitive, despite their increase.

We hope that you may reconsider your review, as the premium increase is outside of our control. We have done everything we can to find you the best possible price for your insurance.

If you would like to discuss your premium further, please contact our office on 0330 0535110 and ask for David.

Kind Regards,
Nash Warren

Rated 5 out of 5 stars

First class

First class, great communication, good price. Fully recommend.

26 August 2025
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Reply from Nash Warren Insurance Services Limited

David, we really appreciate your kind words and recommendation. Great communication and value are always our priorities!

Rated 5 out of 5 stars

Very friendly service and was found a…

Very friendly service and was found a very good price

28 August 2025
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Reply from Nash Warren Insurance Services Limited

Thank you Peter for your review! We’re pleased you found our service friendly and that we could secure a great price for you

Rated 5 out of 5 stars

Very helpful

Very helpful, knew his job and always available to answer any questions straight away, could always get in touch.

28 August 2025
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Reply from Nash Warren Insurance Services Limited

We’re so pleased to hear this Chris! Our team works hard to be approachable and responsive whenever you need us. Thank you for sharing.

Rated 5 out of 5 stars

prompt efficient service

prompt efficient service, very professional

26 August 2025
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Reply from Nash Warren Insurance Services Limited

We really appreciate your review, Dave. It’s great to know our prompt and professional service made a difference

Rated 5 out of 5 stars

10 years of 5 star service

Honest factual and this is my 10th year with Nash Warren always supply the lowest quotes very helpful 5 star service with a Brummie accent lol

26 August 2025
Unprompted review
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Reply from Nash Warren Insurance Services Limited

Wow, 10 years! Thank you for your continued trust and loyalty. We’re proud to support you year after year — Brummie accent included!

Rated 5 out of 5 stars

Very good

Very good . Clear information got good deal

26 August 2025
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Reply from Nash Warren Insurance Services Limited

Thanks, Edwin for the feedback! We’re glad you found our information clear and that we could secure a good deal for you.

Rated 5 out of 5 stars

I recently took out a new motor trade…

I recently took out a new motor trade policy with the help of Matt Parkes, and I couldn’t be more impressed. Matt was exceptional from start to finish, he explained everything clearly, found me the best cover at a highly competitive price, and made the whole process completely effortless. He had my policy up and running immediately, which was a huge relief. I honestly couldn’t rate Matt more highly and I’m extremely pleased with Nash Warren Insurance as a whole. Highly recommended.

22 August 2025
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Reply from Nash Warren Insurance Services Limited

Thank you, Luke for such a detailed and positive review! We’re thrilled Matt could provide you with excellent service and a competitive policy. We’ll be sure to share your feedback with him.

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