Booked in for 4 wheel alignment, nothing stated on the website about not being able to cater for imported cars, wasted the morning waiting to take my car to get tracked, wasted an hour waiting for the... See more
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Easy, and cheaper why to purchase tyres. This was my first time online, and now will aways use this service. I've used National Tyres in the pass, and was very happy with the service. Friendly staff,... See more
Company replied
Fairly easy to navigate round the website
Company replied
Went in to enquire about tyres,now have new tyres and MOT booked,didn't take long at all,and the guys are super friendly
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Company details
About National Tyres and Autocare - Congleton
Written by the company
National Tyres and Autocare are fast fit specialists and part of the Halfords family. Our highly trained technicians are specialists in vehicle parts repair including tyres, exhausts, brakes, batteries, MOT testing, and vehicle safety inspections, including our 5-point car check. .
As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose us, you know you’re getting fantastic value. .
Our highly trained technicians carry out MOTs, car servicing and repairs, so you can rest assured we have the expertise to take care of your vehicle. We can deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions). We also offer mobile fitting including tyres and car batteries, available to fit tyres at your home or work. We have a range of flexible finance options so you can spread the cost to suit you. Head over to our website for further details.
As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose us, you know you’re getting fantastic value. .
Our highly trained technicians carry out MOTs, car servicing and repairs, so you can rest assured we have the expertise to take care of your vehicle. We can deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions). We also offer mobile fitting including tyres and car batteries, available to fit tyres at your home or work. We have a range of flexible finance options so you can spread the cost to suit you. Head over to our website for further details.
Contact info
Unit 4, CW12 1LJ, Congleton, United Kingdom
- 01260 278755
4.1
Great
36 reviews
Hasn’t replied to negative reviews
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Reply from National Tyres and Autocare - Congleton
Dear Customer
Thank you for your 4 Star Review
Regards
Robert
Reply from National Tyres and Autocare - Congleton
Dear Customer
Thank you for your 5 Star Review.
KInd Regards
Robert
Easy, and Quick
Easy, and cheaper why to purchase tyres. This was my first time online, and now will aways use this service. I've used National Tyres in the pass, and was very happy with the service. Friendly staff, easy to talk to. This was your Cannock branch. Thanks.
31 May 2023
Reply from National Tyres and Autocare - Congleton
Dear Customer
Thank you for your 4 star review.
Kind Regards
Robert
Reply from National Tyres and Autocare - Congleton
Dear Customer
Thanks For your 5 Star Review
Kind Regards
Robert
Very easy and quick
1 May 2023
Reply from National Tyres and Autocare - Congleton
Dear Carolyn
Thank you for your 4 Star review.
Kind Regards
Robert
Reply from National Tyres and Autocare - Congleton
Dear Customer
Thank you for your 5 star review.
Kind Regards
Robert
Never use again
Booked online very easy
When to have fitted at time booked
Already paid for tyres
Told it would be a 2hr wait
Can’t understand why
I live 30minute drive away
What do I do for 2hrs in the rain
Won’t be using again
23 March 2023
Reply from National Tyres and Autocare - Congleton
Hi Eric,
Thanks for taking the time to leave us a review, we really value all the feedback we get as it helps us be better at what we do.
We're really sorry to hear you had such a long wait for your tyres to be fitted, we can understand how frustrating that can be.
We have passed across your feedback to the relevant team to pass across to the branch manager to ensure this is looked into.
We thank you again for bringing this to our attention.
Kind regards, Ffion
Booked in for 4 wheel alignment
Booked in for 4 wheel alignment, nothing stated on the website about not being able to cater for imported cars, wasted the morning waiting to take my car to get tracked, wasted an hour waiting for them to track my Evo and then get a call an hour in to tell me they couldn’t do it and wouldn’t touch because their system wouldn’t show any settings, even when my fiancé a trained engineer and mechanic and also in the motor trade told you the settings it needed!!!!poor show Halfords, only came to you as his garage don’t cater for all wheel alignment just yet! I’ll go elsewhere in future! I gave you the benefit of the doubt, silly me!!! had issues with you when I worked in the contact centre for tyres on the drive then recently taken over by halfrauds mobile expert, you caused my mental health to go through the roof and blamed everyone else for your poor care to your staff! and now as a customer you cause me issues!! Only went to you as you apparently offered same day service, and the amount of loose wheels and damage you caused! You’re a joke and don’t know how you still operate in all honesty!!! should have known better really definitely won’t be using you and your rip off services that your incompetent “technicians” can’t seem to complete
11 March 2023
Reply from National Tyres and Autocare - Congleton
Hi Abby,
Thanks for taking the time to leave us a review, we really appreciate all the feedback we get as it helps improve the service we provide.
We're really sorry to hear about the experience you had at our Congletoin branch, and that you weren't informed we can't cater for imported cars. We understand why this would be frustrating for you so we would certainly like to look into this further for you.
We have passed the information you provided to the relevant team to request them to contact you. They will be in touch soon to discuss this further.
Kind regards, Ffion
Easy to navigate
15 February 2023
Reply from National Tyres and Autocare - Congleton
Dear Mrs S Smythe
Thank you for your review.
Kind Regards
Robert
Great service
Great service, friendly team, completed well within the time they said. Cannot fault it, top experience!
3 February 2023
Reply from National Tyres and Autocare - Congleton
Dear James Drew
Thank you for your review.
Kind Regards
Robert
Reply from National Tyres and Autocare - Congleton
Dear Miss Lisa Jane Ansell
Thank you for your review.
Kind Regards
Robert
Reply from National Tyres and Autocare - Congleton
Dear Mr Ian Perks
Thank you for your review.
Kind Regards
Robert
good price with 12 months payment
15 December 2022
Reply from National Tyres and Autocare - Congleton
Dear Claire
Thank you for your review
Kind Regards
Robert
Went in to enquire about tyres,now have…
Went in to enquire about tyres,now have new tyres and MOT booked,didn't take long at all,and the guys are super friendly
8 December 2022
Reply from National Tyres and Autocare - Congleton
Dear Lee Smith
Thank you for your review
Kind Regards
Robert
Easy to use online ordering
20 November 2022
Reply from National Tyres and Autocare - Congleton
Dear Geoffrey Dawson
Thank you for your review.
We are pleased you like our on-line services and glad you found it easy to use.
Kind Regards
Rober
Comparable price to others
Checked a number if sites and this was comparable on price, but was local.
Easy to use website.
1 August 2022
Reply from National Tyres and Autocare - Congleton
Dear Glen Bright
Thank you for your review.
Kind Regards
Robert
Ordering the tyres online was straightforward
Ordering the tyres online was straightforward, showing the type of tyres required for my car, and giving a few tyre options. 10% discount code was welcomed.
23 July 2022
Reply from National Tyres and Autocare - Congleton
Dear Customer
Thank you for your review.
We are happy you used on-line discount
Kind Regards
Robert
Quick and easy to use
15 July 2022
Reply from National Tyres and Autocare - Congleton
Dear Maureen.
Thank you for your review.
Kind Regards
Robert
ALWAYS LIKE TO BUY FROM THIS…
ALWAYS LIKE TO BUY FROM THIS COMPANY..THOUGHT THERE WAS AN OFFER ON WHEEL ALIGNMENT TOO BUT COULDNT FIND IT WHEN I ORDERED!
9 June 2022
Reply from National Tyres and Autocare - Congleton
Dear Richard Wood
Thank you for your Review.
If any problems finding what you want please esquire with the branch and they will sort out for you.
Kind Regards
Robert
Excellent service recommend to all 100%…
Excellent service recommend to all 100% satisfied
3 June 2022
Reply from National Tyres and Autocare - Congleton
Hi Mr Mackie,
Wow what praise; 100% satisfied. Thank you so much
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