National Tyres and Autocare Reviews

85,120

•

3.4

Tyre shop

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Review summary

Created with AI, based on recent reviews

Considering 615 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the online booking process quite straightforward, often praising the friendly and knowledgeable staff members who handle vehicle repairs efficiently and quickly. Many people note that appointments are managed well, with clear updates provided regarding the progress of their cars. Some reviewers were not happy with customer service, pointing out long waiting times and unresponsive communication channels. Other people mentioned frustrating booking cancellations, unexpected delays, and instances where repairs were not handled correctly. Customers also noted difficulties when trying to resolve issues or claim refunds after experiencing problems.

What people talk about most

Service

Customers had ambiguous experiences with service, with many praising the friendly staff, quick tyre... See more

Staff

People report ambiguous experiences with staff, as opinions are divided regarding their professionalism and... See more

Product

Reviewers highlight ambiguous aspects of product, with some consumers praising the great value, good stock... See more

Customer service

Clients share ambiguous opinions on customer service, with many consumers praising helpful staff, quick... See more

Booking process

Reviewers mention ambiguous feedback about booking process, with many customers praising the website as a... See more

Reviews shaping this summary

Great experience, booked online, dropped vehicle off at correct time, greeted by pleasant member of staff. Explained timings, got a call as expected when car complete, picked up and dealt with same lo... See more

Staff were great, very customer requirement focused, not just to myself but could be witnessed with interactions with every other customer that came through whilst I was there and heard over the phone... See more

Absolutely first class from start to finish. Callum who works at Whitefriars street Perth is a top guy! Excellent customer service and couldn’t do enough to help. Value for money and the bante... See more

Easy to book online appointment. Tyres were waiting for me when I arrived. No messing about and 4 tyres replaced within an hour. Even got 20% off with a multi buy offer. Staff very knowledgeable and t... See more

Company details

About National Tyres and Autocare

Written by the company

National Tyres and Autocare are fast fit specialists and part of the Halfords family. Our highly trained technicians are specialists in vehicle parts repair including tyres, exhausts, brakes, batteries, MOT testing, and vehicle safety inspections, including our 5-point car check. .

As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose us, you know you’re getting fantastic value. .

Our highly trained technicians carry out MOTs, car servicing and repairs, so you can rest assured we have the expertise to take care of your vehicle. We can deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions). We also offer mobile fitting including tyres and car batteries, available to fit tyres at your home or work. We have a range of flexible finance options so you can spread the cost to suit you. Head over to our website for further details.

National Tyres and Autocare Details

Written by the company

Payment Assist - Spread the cost of your bill over FOUR, SIX OR TWELVE MONTHS with NO INTEREST & NO FEES: Pay a deposit today and spread the balance of your purcahse equally over the following 3, 5 or 11 months with interest-free payments and no fees, with a minimum purchase requirement of only £30! There are no hidden fees or lengthy forms to be completed, so as long as you have a UK-registered debit card with sufficient funds to cover the initial deposit, you can take advantage of Payment Assist.
Mobile Tyre Fitting - we'll come to YOU: Our mobile tyre fitting fleet is available to fit tyres at your home or work. We offer a completely CONTACTLESS service and just need you to leave your locking wheel nut (if you have one) on one of your wheels.
Our Services: We are pleased to offer the following services; Tyres, Car Servicing, MOT, Oil Changes, Exhausts, Batteries, Steering & Suspension, Wheel alignment & Safety inspections
Branch Opening Hours (please check before travelling): Our normal opening hours are: 8.30am to 6.00pm Monday to Friday 8.30am to 5.00pm Saturday 10.00am to 4.00pm Sunday (selected branches only).
Free 5-Point Car Check: The 5-point car check is carried out by one of our skilled technicians. It's all part of our service to you to ensure that your car is as safe and reliable as it can be and is completely FREE without any obligation. It covers headlights and brake lights, wiper blades, battery health, windscreen chip and MOT due date.
Mobile Battery Fitting: Our mobile battery fitters can fit a car battery at a location of your choice! We can provide batteries at your convenience, whether that's at your home or workplace.

Contact info

Regent House, Heaton Lane, SK4 1BS, Stockport, United Kingdom
0800 432 0460
customersupport@national.co.uk
www.national.co.uk

3.4

Average

85k reviews

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All reviews

(85,120)

604 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

5 hours ago

Had a puncture today that needed…

Had a puncture today that needed fixing.
Called the office and arranged to go straight to them.
Had the most excellent customer care from all the staff.
Very polite and did the job really quickly.
Thankyou

7 October 2026

Unprompted review

7 hours ago

I can only reiterate all of the…

I can only reiterate all of the positive reviews in regard to my visit. I had no reasons to give anything less than excellent for my review

6 October 2026

Unprompted review

9 hours ago

Fantastic customer support helpful and…

Fantastic customer support helpful and reliable 100% use again!

6 October 2026

Unprompted review

10 hours ago

Unhelpful

Unhelpful. Uninterested. Wrong tyres ordered because he never got up off his chair to look at what he needed to order.
Will never use them again
.

7 October 2026

Unprompted review

12 hours ago

Technical knowledge was good

Technical knowledge was good, prices were competitive, tyres fitted on time, will use them again

6 October 2026

Unprompted review

13 hours ago

It was easy to make a convenient booking online for an MOT and service for my EV in Wrexham. I dropped my car at the centre and was informed I'd get a call when it was ready. I was called about some advisories, but decided to collect the car the same day and booked in again for the work. I found the prices competitive prices and the staff friendly.

Now under Halfords.
Used their mobile tyre fitting service to have 3 tyres replaced.
Turned up at requested appointment time.
Very courteous mechanic.
Job was done promptly and everything left clean and tidy.
Good discount would certainly use again.

5 October 2026

Unprompted review

3 days ago

Really happy

Really happy. My first EV MOT and had some issues with the Halfords timing slots. They were really helpful and sorted it for me.
Needed a new tyre and pleasantly surprised and happy at the price. Great Value!!!
Very happy to have been taken care of by the Egham team.

2 October 2026

Unprompted review

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