National Tyres and Autocare - Rochdale Reviews 34

TrustScore 4 out of 5

3.8

Molesworth Street, OL16 2AS Rochdale, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Website OK to use to select tyres with either direct size or by using registration number of car. Multiple brands displayed that are compatible with car and with tyre ratings. So was an informed selec... See more

Company replied

Rated 3 out of 5 stars

Bought 4 new Bridgestone tyres but the wheels weren’t balanced properly so I had to go back, hence only a 3 star rating on this occasion I’m afraid.

Company replied

Rated 1 out of 5 stars

Don’t bother paying for the tyre guarantee if you haven’t got a spare wheel.You will have to make an appointment for a puncture repair.You will realise you are just an inconvenience to them asking for... See more

Company replied

Rated 4 out of 5 stars

Good attitude from the people who work there. Their suppliers sent the wrong tyres they managed to find the right ones and fit them before the end of the day. We'll done Halfords

Company replied


Company details

  1. Tyre shop
  2. Brake shop
  3. MOT Centre
  4. Vehicle Repair
  5. Car service
  6. Oil change service

About National Tyres and Autocare - Rochdale

Written by the company

National Tyres and Autocare are fast fit specialists and part of the Halfords family. Our highly trained technicians are specialists in vehicle parts repair including tyres, exhausts, brakes, batteries, MOT testing, and vehicle safety inspections, including our 5-point car check. .

As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose us, you know you’re getting fantastic value. .

Our highly trained technicians carry out MOTs, car servicing and repairs, so you can rest assured we have the expertise to take care of your vehicle. We can deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions). We also offer mobile fitting including tyres and car batteries, available to fit tyres at your home or work. We have a range of flexible finance options so you can spread the cost to suit you. Head over to our website for further details.

Contact info

  • Molesworth Street, OL16 2AS, Rochdale, United Kingdom

  • 01706 639 371

3.8

Great

TrustScore 4 out of 5

34 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Arrived at Halfords Rochdale for a bike…

Arrived at Halfords Rochdale for a bike repair. I was served by Danny, he attended to the bike quickly and it was obvious he was very experienced. He fixed the brakes in minutes, he was lovely to deal with and a credit to the Halfords Team. Thank you again Danny, great service with a smile. When I next need to buy a bike or see to a repair, I know where I am going!

7 May 2025
Unprompted review
Rated 1 out of 5 stars

After paying £285 for a full service…

After paying £285 for a full service (VW Passat 2013) they quoted £540 for 1 brake disc, pads and caliper. £825 in total; after consulting my cardiologist, I rang my local mechanic who was happy to do the same job for £220 (£320 cheaper). The only reason I considered National Tyres was due to their ClearPay service (monthly instalments) and ... well, I wasn't paying £320 more for the privilege! I scrapped enough to have it done locally. They seem to have customers who are quite happy to pay these prices but this is crazy money in today's financial climate. The person on the phone tried to dissuade me from ringing local garages, I'll let you draw your own conclusions from that. Personally, I will be staying with my local mechanic.

12 December 2023
Unprompted review
National Tyres and Autocare - Rochdale logo

Reply from National Tyres and Autocare - Rochdale

Thank you for leaving a review.

We’re sorry that we’ve dropped the ball on this occasion, and we’d love a chance to make this right. This isn’t the level of service we aim to deliver, and we’ll share this feedback internally to ensure we can make improvements for the future.

To assist us in resolving this issue, please update your review to include your order number, booking reference, or existing case reference number. This will allow us to contact you privately and work towards a resolution.

We look forward to speaking to you soon. Thanks - Ruth 🛴

Rated 1 out of 5 stars

Tyre Guarantee

Don’t bother paying for the tyre guarantee if you haven’t got a spare wheel.You will have to make an appointment for a puncture repair.You will realise you are just an inconvenience to them asking for help when you are stranded with a puncture.Customer service is sadly lacking.Ruth replied to my review for my contact detail’s,which I supplied and guess what?no contact to discuss.

25 August 2023
Unprompted review
National Tyres and Autocare - Rochdale logo

Reply from National Tyres and Autocare - Rochdale

Hi Barry,

Thank you for taking the time to leave a review with us, we appreciate all feedback as it helps us improve our service in the future. I am sorry to hear the experience you have had with your tyre guarantee.

We always pride ourselves on our high level of service so we are disappointed we did not meet your expectations on this occasion.

I have reached out to you to discuss this further, please can you respond with your contact details including your email address so we can investigate further for you.

Thanks, Ruth

Rated 1 out of 5 stars

Pathetic customer care

Pathetic customer care, booked my car in for tracking at 11am two days before taking it, then when I arrived they tell me it’s going to be two hours before they can do it, total waste of time, joining Halfords group was a mistake if that’s how there going to run it, had no problem before when it was just national tyres, they’ve lost my custom now.

15 July 2023
Unprompted review
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Reply from National Tyres and Autocare - Rochdale

Hi Chris,

Thank you for taking the time to leave a review on your experience with us. We appreciate every review we receive as this allows us to become better at what we do.

We are very sorry to hear your tracking service took longer than expected, we can certainly understand how frustrating that is.

We will be sure to pass this on to the branch manager to ensure this is looked into, we thank you again for bringing this to our attention.

Hope you have a lovely week- Ffion

Rated 2 out of 5 stars
National Tyres and Autocare - Rochdale logo

Reply from National Tyres and Autocare - Rochdale

Hi Derek,

Thank you for taking the time to leave a review on your experience with us. We appreciate every review we receive as this allows us to become better at what we do.

We're really sorry our website was difficult to navigate and we can completely understand these frustrations. I will be sure to pass this feedback onto our IT and digital teams to look into for you.

Have a lovely day, Ffion

Rated 3 out of 5 stars

Wheels not balanced properly

Bought 4 new Bridgestone tyres but the wheels weren’t balanced properly so I had to go back, hence only a 3 star rating on this occasion I’m afraid.

24 March 2023
National Tyres and Autocare - Rochdale logo

Reply from National Tyres and Autocare - Rochdale

Hi Pete,

Thank you for taking the time to leave a review on your experience with us. We appreciate the reviews we receive as this allows us to improve on the services we offer.

We are so sorry to hear about the issues you experienced with having your wheels balanced. We can understand why this would be frustrating for you.

We have passed across the information you have provided us to the relevant team. They will be in touch soon to discuss this further.

Kind regards, Shannon

Rated 1 out of 5 stars

Booked an appointment for Monday…

Booked an appointment for Monday 20/3/23 for 1pm slot for 4 tyres and tracking.
Turned up at 12.45 to be told it would be at least 2/2.5 hours wait, I eventually got the car back at 3.15
This is unacceptable when booking a slot when you are waiting and not dropping your car off to come back

20 March 2023
National Tyres and Autocare - Rochdale logo

Reply from National Tyres and Autocare - Rochdale

Hi Colin,

Thanks for taking the time to leave us a review, we really appreciate all the feedback we receive as it all helps improve our service.

We're really sorry to hear your tyre fitting took longer than expected, we can completely understand these frustrations.

We have passed across the issues you experienced to the relevant team and we do thank you for bringing this to our attention.

Kind regards, Ffion

Rated 4 out of 5 stars

Good attitude from the people who work…

Good attitude from the people who work there. Their suppliers sent the wrong tyres they managed to find the right ones and fit them before the end of the day. We'll done Halfords

3 February 2023
National Tyres and Autocare - Rochdale logo

Reply from National Tyres and Autocare - Rochdale

Dear Ann

Thank you for your review.

Kind Regards

Robert

Rated 4 out of 5 stars

Easy to use

Easy to use, and apply discounts

10 February 2023
National Tyres and Autocare - Rochdale logo

Reply from National Tyres and Autocare - Rochdale

Dear Customer

Thank you for your review.

Kind Regards

Robert

Rated 1 out of 5 stars

Behaviour of staff disgraceful

Behaviour of staff disgraceful, customer service absolutely horrendous, service of my car - cost me elsewhere another £500 because of their poor quality!

12 November 2022
Unprompted review
National Tyres and Autocare - Rochdale logo

Reply from National Tyres and Autocare - Rochdale

Dear CZgirl

Thank you for taking the time to make us aware of the problems you have recently experienced.

We are keen to look into this for you, could you please email details to customerservices@halfordsautocentres.co.uk.

We apologise for any inconvenience this may have caused.

Kind regards

Kate

Rated 4 out of 5 stars

Website OK to use to select tyres with…

Website OK to use to select tyres with either direct size or by using registration number of car. Multiple brands displayed that are compatible with car and with tyre ratings. So was an informed selection with final purchase.

4 January 2023
National Tyres and Autocare - Rochdale logo

Reply from National Tyres and Autocare - Rochdale

Dear Gupster

Thank you for your review

Kind Regards

Robert

Rated 5 out of 5 stars

Website

It was easy find what I was looking for and to order online &pay.

15 October 2022
National Tyres and Autocare - Rochdale logo

Reply from National Tyres and Autocare - Rochdale

Dear Daz

Thank you for your review.

We are pleased you like our website

Kind Regards

Robert

Rated 5 out of 5 stars

Always book my car in for tyres and…

Always book my car in for tyres and wheel alignments with National tyres!

100% recommended

22 September 2022
National Tyres and Autocare - Rochdale logo

Reply from National Tyres and Autocare - Rochdale

Dear Liam Smith

Thank you for your review.

Kind Regards

Robert

Rated 5 out of 5 stars

I wanted tyres…..they sell tyres

I wanted two tyres and they sold me two tyres, that’s about as good or bad as it gets.

17 August 2022
National Tyres and Autocare - Rochdale logo

Reply from National Tyres and Autocare - Rochdale

Dear Mr Townsend

Thank you for your review

Kind Regards

Robert

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