National Tyres and Autocare Reviews 

85,150
•
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Considering 615 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the online booking process quite straightforward, often praising the friendly and knowledgeable staff members who handle vehicle repairs efficiently and quickly. Many people note that appointments are managed well, with clear updates provided regarding the progress of their cars. Some reviewers were not happy with customer service, pointing out long waiting times and unresponsive communication channels. Other people mentioned frustrating booking cancellations, unexpected delays, and instances where repairs were not handled correctly. Customers also noted difficulties when trying to resolve issues or claim refunds after experiencing problems.

What people talk about most

Service

Customers had ambiguous experiences with service, with many praising the friendly staff, quick tyre... See more

Staff

People report ambiguous experiences with staff, as opinions are divided regarding their professionalism and... See more

Product

Reviewers highlight ambiguous aspects of product, with some consumers praising the great value, good stock... See more

Customer service

Clients share ambiguous opinions on customer service, with many consumers praising helpful staff, quick... See more

Booking process

Reviewers mention ambiguous feedback about booking process, with many customers praising the website as a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience, booked online, dropped vehicle off at correct time, greeted by pleasant member of staff. Explained timings, got a call as expected when car complete, picked up and dealt with same lo... See more

Rated 5 out of 5 stars

Staff were great, very customer requirement focused, not just to myself but could be witnessed with interactions with every other customer that came through whilst I was there and heard over the phone... See more

Rated 5 out of 5 stars

Absolutely first class from start to finish. Callum who works at Whitefriars street Perth is a top guy! Excellent customer service and couldn’t do enough to help. Value for money and the bante... See more

Rated 5 out of 5 stars

Easy to book online appointment. Tyres were waiting for me when I arrived. No messing about and 4 tyres replaced within an hour. Even got 20% off with a multi buy offer. Staff very knowledgeable and t... See more


Company details

  1. Tyre shop
  2. also in
  3. Brake shop
  4. Car service
  5. MOT Centre
  6. Oil change service
  7. Vehicle Repair

About National Tyres and Autocare

Written by the company

National Tyres and Autocare are fast fit specialists and part of the Halfords family. Our highly trained technicians are specialists in vehicle parts repair including tyres, exhausts, brakes, batteries, MOT testing, and vehicle safety inspections, including our 5-point car check. .

As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose us, you know you’re getting fantastic value. .

Our highly trained technicians carry out MOTs, car servicing and repairs, so you can rest assured we have the expertise to take care of your vehicle. We can deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions). We also offer mobile fitting including tyres and car batteries, available to fit tyres at your home or work. We have a range of flexible finance options so you can spread the cost to suit you. Head over to our website for further details.

National Tyres and Autocare Details

Written by the company

Payment Assist - Spread the cost of your bill over FOUR, SIX OR TWELVE MONTHS with NO INTEREST & NO FEES
Pay a deposit today and spread the balance of your purcahse equally over the following 3, 5 or 11 months with interest-free payments and no fees, with a minimum purchase requirement of only £30! There are no hidden fees or lengthy forms to be completed, so as long as you have a UK-registered debit card with sufficient funds to cover the initial deposit, you can take advantage of Payment Assist.
Mobile Tyre Fitting - we'll come to YOU
Our mobile tyre fitting fleet is available to fit tyres at your home or work. We offer a completely CONTACTLESS service and just need you to leave your locking wheel nut (if you have one) on one of your wheels.
Our Services
We are pleased to offer the following services; Tyres, Car Servicing, MOT, Oil Changes, Exhausts, Batteries, Steering & Suspension, Wheel alignment & Safety inspections
Branch Opening Hours (please check before travelling)
Our normal opening hours are: 8.30am to 6.00pm Monday to Friday 8.30am to 5.00pm Saturday 10.00am to 4.00pm Sunday (selected branches only).
Free 5-Point Car Check
The 5-point car check is carried out by one of our skilled technicians. It's all part of our service to you to ensure that your car is as safe and reliable as it can be and is completely FREE without any obligation. It covers headlights and brake lights, wiper blades, battery health, windscreen chip and MOT due date.
Mobile Battery Fitting
Our mobile battery fitters can fit a car battery at a location of your choice! We can provide batteries at your convenience, whether that's at your home or workplace.

Contact info

3.5

Average

TrustScore 3.5 out of 5

85k reviews

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3.5

All reviews

(85,150)

634 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Needed 3 new tyres fitting and found them to be really well priced with a wide range to choose from. Service was friendly and the job carried out much quicker than anticipated meaning myself and my toddler were not without a vehicle for long.

10 October 2026
Unprompted review
Rated 4 out of 5 stars

Friendly staff,

Friendly staff, the work is done in time quoted. Not cheapest but reasonable. Let us be honest so the garages have seen better days and could do with a loo and a coffee machine

10 October 2026
Unprompted review
Rated 5 out of 5 stars

Took the car in for a new tyre on…

Took the car in for a new tyre on Saturday morning. Within an hour, they had chrcked and completed the fitting. A class service with friendly and helpful staff. Highly recommended

10 October 2026
Unprompted review
Rated 2 out of 5 stars

Halfords Autocare on Layerthorpe, York

Took my car to the Halfords Autocare on Layerthorp York for 4 new tyres fitting, paid extra for the “premium time slot” of 10:30am, arrived early to drop car off to be told they could give a completion time as they were “waiting” for a car lift to become available, even though I paid extra for a 10:30 time slot, told me 4 tyres would take 1 1/2hrs to complete and they would ring me when car was finished. I returned to the fitting centre 2 1/2 hrs later to find that the car was finished but they never phoned me, also car was no longer on there car park, but had been parked at another fitting centre car park, only a short walk but not what was expected.
The tyres were great value but my experience of this fitting centre means I would not recommend or use them again.

9 October 2026
Unprompted review
Rated 5 out of 5 stars

Good Communication, Thorough Work and Fair Pricing!

Usual excellent service from National Cannock. It is nice to find a garage where you really feel you can trust the service. I have been coming here for a couple of years now, and can thoroughly recommend them for their communication, good work and fair pricing.

7 October 2026
Unprompted review
Rated 5 out of 5 stars

(SSC) SUPER SATISFIED CUSTOMER

(SSC) SUPER SATISFIED CUSTOMER
Halfords is a known brand and standards are excellent.
Staff is polite, hardworking, use clear communication and explained all the work that needed to be done
Booking online was the easiest thing ever.
Outstanding service!!

8 October 2026
Unprompted review
Rated 5 out of 5 stars

Great service!

Fast delivery and fitting of a tyre I needed urgently.
Great staff at Woodbridge Road, Ipswich. Friendly and knowledgeable. Samuel was very efficient and Akhlaqur took time to chat and suggest some appropriate tyres for my other car (Mini).

I've used this depot a few times and they are always efficient.

8 October 2026
Unprompted review
Rated 5 out of 5 stars

Got a puncture from a nail or debris…

Got a puncture from a nail or debris and needed to drop in without appointment.

The guy at the desk was friendly and explained that they would have cars coming in imminently and that they would be able to sort my car out at the next availability which he believed to be around 10am.

The car was inspected and fixed, they managed to get it turned around quickly with the 2 new tyres and wheel alignment and I was able to pick it up before 11am.

7 October 2026
Unprompted review

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