I felt like I was drowning in debt, with no way out. I really wanted to pay my creditors, but had no resources that would allow me to keep up. National Debt Relief put together a workable plan for me,... See more
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Don’t let debt hold you back! National Debt Relief is dedicated to helping people resolve their debt quickly and affordably so they can get back to living the life they want. We handle working with creditors, talking to collections agencies, and deal with all the hassles so you can focus on the things in your life that truly matter. We’ll work with you to create a customized plan that’s easy to follow and make the debt relief process as stress-free as possible. helped over 550,000 clients resolve over $11.5B in debt National Debt Relief has helped over 550,000 clients resolve over $11.5B in debt since 2009, and we’re rated A+ by the Better Business Bureau, ranked #1 by Forbes Advisor, and have been recognized by other reputable organizations for our unique approach to debt relief. Call us for a free, no-obligation consultation to see if our program is right for you. For many, we’re a better alternative to bankruptcy, credit counseling or debt consolidation loans.
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Money Back Guarantee
If you're not happy, we're not happy.
Contact info
180 Maiden Lane, 30th Floor, 10038, New York, United States
- 800-674-8177
- Testimonials@nationaldebtrelief.com
- www.nationaldebtrelief.com
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Unprofessional Representative
For those who doesn’t know, you will have to quit paying on your accounts and wait for them to go into collections before many debt relief companies will try to negotiate with those creditors.
I’m not criticizing the process, but I needed to explain it for context about my experience with this representative.
I told the representative of my concerns that when my credit cards go into collections, they stay on my credit report for seven years even if paid off. The representative acted shocked and said that she never heard of that and it isn’t true.
Then, I told her about another debt relief company that I talked to. When I gave her the name of the company, she professed that she never heard of them. I told her that the company is ranked just under NDR and she can see that on the web.
Finally, I told her about the third debt relief company I talk to, and that this company negotiate immediately with the creditors. Instead of requiring me to stop payments to the creditors, they would negotiate with the creditors to lower my high interest rates on the cards from down of over 20% to lower rates between 1.9% and 9.9%. This time, she said she never heard of such a company doing this type of debt relief.
This representative continue to try to talk over to me as I try to explain to her that although the difference of my monthly payments between the company that negotiate the interest rates would be a little higher than the monthly payments to NDR, there would be no collections on my report.
In short, either this rude representative wasn’t properly trained, or was incompetent, or was just being very untruthful by pretending that she did not know anything about her competitors, or their approaches to debt relief or, or that the collections stay on your credit reports for 7 years.

Reply from National Debt Relief
They really care about your…
They really care about your situation.They always know what to say when contacted about a issue you need to get information about. I feel since I entered the program I'm in the best hands. Best decision ever
I would not recommend this company
I would not recommend this company. The agents harass you, don’t respect your boundaries, and are rude. In fact, I’ve specifically requested an email so I can send a written cancellation to and they will not provide it. I used their online chats & they would not provide it, I contacted a so called agent for it & nothing.
Pretty convenient for them I’d say.
There was one day I receive 4 calls back to back, several text messages, and an email. I was busy & couldn’t answer. Another time, I SCHEDULED a time to speak with them and that agent never even called so I texted them. They said they were busy now at the agreed upon and scheduled time but they could call when they were done. Um no. I was busy after the time hence why I scheduled a specific time.
I think they are predatory and they clearly want to make it hard for me to cancel with them.
I do not recommend unless you want to be harassed and not be able to cancel.
These companies are getting bold.

Reply from National Debt Relief
This company is the best at reducing…
This company is the best at reducing your payoff of the debt you incured.
very thankful for this debt solution…
very thankful for this debt solution program, it help me out so much and it’s soooo real i’m telling yall don’t doubt this program at all it workssss
Help me resolve my debt and take all…
Help me resolve my debt and take all that stress out of my life
Great company who advocates for you
They were fast and continued to help me…
They were fast and continued to help me out. I’ve already had an offer. Kim was very supportive in assisting me after I was just released from the hospital and have been out of work for two weeks. She gave me options and also told me how it could affect my settlements and credit. Thankyou.
Helping you move on and looking towards a fresh start
The detail in which your staff explains the actions taken in negotiations and settling the debt. The way the staff seems to communicate their desires in making you feel better and looking towards a brighter future. Your people are just fantastic..
The people have been supportive and…
The people have been supportive and honest and upfront with everything. They are also working pretty quickly on my debt resolutions.
The payment is affordable and I feel very comfortable with everything.
I appreciate the work that this company…
I appreciate the work that this company does to help people get out of debt really nice personnel understands other people situation thank you very much for your service and support
Customer service was very informative
Customer service was very informative. Work well with me and keep me up to date with the status of my accounts.
They help mi because I rely need the…
They help mi because I rely need the help they did everything they can to help and keep mi clam
Taking too long to make deals with my…
Taking too long to make deals with my creditors, want to charge me extra money after we made and agreement already, i am not happy with the process so far

Reply from National Debt Relief
Fast and easy
This company has worked hard to help…
This company has worked hard to help resolve my debts. They include me and also let's me make the decision on what is to be done. Thank you.
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