National Debt Relief Reviews 

44,880
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 2,335 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpfulness, professionalism, and clear explanations from staff and excellent customer service. The service's effectiveness in negotiating lower balances and achieving settlements, helping people reduce debt, is frequently highlighted. The user experience is often described as smooth, easy, and providing peace of mind. However, some customers also noted that the process could take longer than expected, with some wishing for faster progress. A few people mentioned issues with payment setups, unexpected expenses, or needing to contact support multiple times for account corrections.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, friendliness, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful, friendly, and... See more

Service

Users describe positive interactions with service, with many reviewers praising the helpfulness and... See more

Payment

Reviewers mention ambiguous feedback about payment, with some customers reporting positive experiences with... See more

User experience

Consumers find the user experience to be positive, highlighting the ease and convenience of the process. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I felt like I was drowning in debt, with no way out. I really wanted to pay my creditors, but had no resources that would allow me to keep up. National Debt Relief put together a workable plan for me,... See more

Rated 5 out of 5 stars

NDR is diligently working to save me some money on some of my credit cards. In fact NDR has already secured lower balances and payment arrangements i n 3 of the 4 debts of mine. I couldn’t be happier... See more

Rated 5 out of 5 stars

Great customer service. They explained everything. Great website. Easy to check your status every couple of weeks. I would highly. recommend national Debt Relief.

Rated 5 out of 5 stars

I was at my lowest and decided to give N.D.R a go. I was able to pay off my debt earlier than expected and received A+ service. N.D.R program not only exceeded my expectations but they were able to lo... See more


Company details

  1. Debt relief service
  2. Financial advisor

Written by the company

Don’t let debt hold you back! National Debt Relief is dedicated to helping people resolve their debt quickly and affordably so they can get back to living the life they want. We handle working with creditors, talking to collections agencies, and deal with all the hassles so you can focus on the things in your life that truly matter. We’ll work with you to create a customized plan that’s easy to follow and make the debt relief process as stress-free as possible. helped over 550,000 clients resolve over $11.5B in debt National Debt Relief has helped over 550,000 clients resolve over $11.5B in debt since 2009, and we’re rated A+ by the Better Business Bureau, ranked #1 by Forbes Advisor, and have been recognized by other reputable organizations for our unique approach to debt relief. Call us for a free, no-obligation consultation to see if our program is right for you. For many, we’re a better alternative to bankruptcy, credit counseling or debt consolidation loans.

Written by the company

Money Back Guarantee

If you're not happy, we're not happy.

We offer a 100% money back guarantee if you are ever unsatisfied with our service.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

45k reviews

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4.7

All reviews

(44,880)

2,406 reviews in the last 12 months

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Rated 4 out of 5 stars

Yay,progress!!

I have to amend my review!! Finally, there is progress!! Ashley as supervisor from NDR reached out to me and it seems she has figured things out! I finally slept lastnight knowing we are moving forward! Thank you so much Ashley, for navigating through the storm!! I appreciate all the time and attention you put into this matter. I thank you and your team for all your hard work!!!
I will be happy to change to a 5 star once I see my first withdrawal. Thanka again!!

14 July 2026
National Debt Relief logo

Reply from National Debt Relief

Hello Carrie,

Thank you for your feedback. We understand that our program may not be the right fit for everyone, and we appreciate your honest feedback. A member of our team will be reaching out to get a better understanding of your specific situation and further discuss any questions or concerns you may have. You may also reach out to our Client Success Team directly at 888-660-7427.

Thank you,
National Debt Relief

Rated 5 out of 5 stars

Simply the best.

What made my experience great? You know how you watch the commercials, and you see everybody tell their experience for me. They have helped me all the way, and they are the best.

27 June 2026
Rated 5 out of 5 stars

Peace of mind and soul

I had prayed many times for a way to take care of my debts without waiting forever to clear them. I didn't want to go the easy way and declare bankruptcy. I wanted to pay as much as possible. After hearing from different companies I chose NDR. So far it has worked fine. I did have to get used to not spending when it was not necessary, but the peace I am having watching my debts go down and feeling safe is my best reward. The knowledge and care of these people that work for NDR is what makes it successful .

8 June 2026
Rated 5 out of 5 stars

They were up front about everything

They were up front about everything, I did what they told me and for about 6 months I got tons of calls and E-mails from creditors. It scared me honestly I had never not paid a bill. I am very thankful I went with them. I see an end in the future and I couldn’t before. They are amazing and if your patient and do what they tell you. It really works!!!! Thankyou!!!!!

10 July 2026
Rated 5 out of 5 stars

Responded quickly

They have helped me with 3 out of 6 creditors within a year and my credit score dropped for only about 5 months and it’s already climbing back up! They respond quickly with any of my questions!

25 June 2026
Rated 5 out of 5 stars

NDR is diligently working to save me…

NDR is diligently working to save me some money on some of my credit cards.
In fact NDR has already secured lower balances and payment arrangements i n 3 of the 4 debts of mine. I couldn’t be happier with the service I am receiving from National Debt Relief staff!

26 June 2026
Rated 2 out of 5 stars

To date there has only been 1…

To date there has only been 1 communication and the company's that I owe debt to continue to call and yet funds are withdrawn from my bank account but I have no idea of any additional settlements. I can not rate a service fully if I do not see any progress.

26 June 2026
National Debt Relief logo

Reply from National Debt Relief

Hello Lutishia,

Thank you for sharing your feedback. We understand how important it is to see progress and receive regular updates throughout your program, and we're sorry to hear that your experience has not met those expectations.

Debt settlement is a process that can take time, as negotiations depend on a variety of factors, including creditor policies and account status. While funds are deposited into your dedicated account to build toward settlement opportunities, the timing of negotiations and resolutions can vary from client to client.

We also understand that continued creditor calls can be frustrating. A member of our team will be reaching out to review the details of your program and and discuss the resources available to help you navigate those interactions.

You may also reach out to our Client Success Team by calling 888-660-7427.

Thank you,
The National Debt Relief Team

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