National Debt Relief Reviews 

44,889
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 2,335 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpfulness, professionalism, and clear explanations from staff and excellent customer service. The service's effectiveness in negotiating lower balances and achieving settlements, helping people reduce debt, is frequently highlighted. The user experience is often described as smooth, easy, and providing peace of mind. However, some customers also noted that the process could take longer than expected, with some wishing for faster progress. A few people mentioned issues with payment setups, unexpected expenses, or needing to contact support multiple times for account corrections.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, friendliness, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful, friendly, and... See more

Service

Users describe positive interactions with service, with many reviewers praising the helpfulness and... See more

Payment

Reviewers mention ambiguous feedback about payment, with some customers reporting positive experiences with... See more

User experience

Consumers find the user experience to be positive, highlighting the ease and convenience of the process. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I felt like I was drowning in debt, with no way out. I really wanted to pay my creditors, but had no resources that would allow me to keep up. National Debt Relief put together a workable plan for me,... See more

Rated 5 out of 5 stars

NDR is diligently working to save me some money on some of my credit cards. In fact NDR has already secured lower balances and payment arrangements i n 3 of the 4 debts of mine. I couldn’t be happier... See more

Rated 5 out of 5 stars

Great customer service. They explained everything. Great website. Easy to check your status every couple of weeks. I would highly. recommend national Debt Relief.

Rated 5 out of 5 stars

I was at my lowest and decided to give N.D.R a go. I was able to pay off my debt earlier than expected and received A+ service. N.D.R program not only exceeded my expectations but they were able to lo... See more


Company details

  1. Debt relief service
  2. Financial advisor

Written by the company

Don’t let debt hold you back! National Debt Relief is dedicated to helping people resolve their debt quickly and affordably so they can get back to living the life they want. We handle working with creditors, talking to collections agencies, and deal with all the hassles so you can focus on the things in your life that truly matter. We’ll work with you to create a customized plan that’s easy to follow and make the debt relief process as stress-free as possible. helped over 550,000 clients resolve over $11.5B in debt National Debt Relief has helped over 550,000 clients resolve over $11.5B in debt since 2009, and we’re rated A+ by the Better Business Bureau, ranked #1 by Forbes Advisor, and have been recognized by other reputable organizations for our unique approach to debt relief. Call us for a free, no-obligation consultation to see if our program is right for you. For many, we’re a better alternative to bankruptcy, credit counseling or debt consolidation loans.

Written by the company

Money Back Guarantee

If you're not happy, we're not happy.

We offer a 100% money back guarantee if you are ever unsatisfied with our service.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

45k reviews

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4.7

All reviews

(44,889)

2,420 reviews in the last 12 months

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Rated 5 out of 5 stars

They were up front about everything

They were up front about everything, I did what they told me and for about 6 months I got tons of calls and E-mails from creditors. It scared me honestly I had never not paid a bill. I am very thankful I went with them. I see an end in the future and I couldn’t before. They are amazing and if your patient and do what they tell you. It really works!!!! Thankyou!!!!!

10 July 2026
Rated 5 out of 5 stars

Responded quickly

They have helped me with 3 out of 6 creditors within a year and my credit score dropped for only about 5 months and it’s already climbing back up! They respond quickly with any of my questions!

25 June 2026
Rated 5 out of 5 stars

NDR is diligently working to save me…

NDR is diligently working to save me some money on some of my credit cards.
In fact NDR has already secured lower balances and payment arrangements i n 3 of the 4 debts of mine. I couldn’t be happier with the service I am receiving from National Debt Relief staff!

26 June 2026
Rated 2 out of 5 stars

To date there has only been 1…

To date there has only been 1 communication and the company's that I owe debt to continue to call and yet funds are withdrawn from my bank account but I have no idea of any additional settlements. I can not rate a service fully if I do not see any progress.

26 June 2026
National Debt Relief logo

Reply from National Debt Relief

Hello Lutishia,

Thank you for sharing your feedback. We understand how important it is to see progress and receive regular updates throughout your program, and we're sorry to hear that your experience has not met those expectations.

Debt settlement is a process that can take time, as negotiations depend on a variety of factors, including creditor policies and account status. While funds are deposited into your dedicated account to build toward settlement opportunities, the timing of negotiations and resolutions can vary from client to client.

We also understand that continued creditor calls can be frustrating. A member of our team will be reaching out to review the details of your program and and discuss the resources available to help you navigate those interactions.

You may also reach out to our Client Success Team by calling 888-660-7427.

Thank you,
The National Debt Relief Team

Rated 5 out of 5 stars

I'm trying to get a $20,000 loan so I…

I'm trying to get a $20,000 loan so I can get some things done in the house and I would like to take a trip to see my son that is sick I'm not interested in a car so please help me with this you will get your money paid back I will see to it. Thank you and God bless

9 July 2026
Unprompted review
Rated 5 out of 5 stars

Thank You!!

Thank You! This was a big relief for me worked out perfect. Great Customer Service, staff always ready to explain any thing to you. This Journey has open my path it is bit easy, yet sometimes it was hard. My recommendation is trust the program.

24 June 2026
Rated 1 out of 5 stars

I signed up with a total debt of…

I signed up with a total debt of 28,000. They promised a reduction of debt. To about $18,000. I made payment of $539.00 monthly totaling over 14,000. After my commitment with them ended they stuck me with a loan of $23,000 with payments of $605.82x72 which will total over $43,000. This is 15,000 over my original debt. This is a scam disguised as debt assistance. Do not fall for the con. They take advantage of people who are desperate and exploit it for their own financial gain.

8 August 2025
Unprompted review
National Debt Relief logo

Reply from National Debt Relief

Hello Zoraida,

Thank you for your feedback. We apologize for any dissatisfaction you have experienced with the outcome of your program. We understand that the process of debt relief can be complex and we apologize for any misunderstanding regarding our fees and settlement process. A member of our team will be reaching out to review the details of your program and further discuss any questions or concerns you may have. You may also reach out to our Client Success Team by calling 888-660-7427.

Thank you,
The National Debt Relief Team

Rated 5 out of 5 stars

Muy buen servicio y amabilidad con sus…

Muy buen servicio y amabilidad con sus clientes y disculpas por usar este medio para en viarle ests informacion que acabo de resivir Loomisv.suncoast Credit Union .Settlement Administrator Los Angeles,CA 90030-1130 por favor podrian decirme si esta en mi cuenta con ustedes y dice LEGAL NOTICE Y UN BAR CODE PARA ESCANIAR

18 May 2026

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