National Motorhomes Reviews 

Recently booked on an offer that was running for May. Looks so far to be a good deal. Insurance is a bit of a hidden cost that could have been made clearer at the start but excited to hire our first motorhome.
Easy booking and good contact when contacted via phone or web chat

Real poor booking system
Be careful of poorly maintained motorhomes
High excesses on insurance if you do need them
Be very wary !!

Good service, excellent prices 😊

Website was easy to navigate. Clear easy to select option. Follow up service was good. Quote much cheaper than the previous 3 I’d looked at.

Reasonably priced in comparison to other company’s. Easy to talk to on the phone

The website is super easy to use, and the offers are always exceptional value. The vans look immaculate with a good range of additional extras.

Without A doubt the worst company I have ever used do not use this company under any circumstances here Is why 1. CONSTANTLY BOMBARDED WITH TEXTS FOR HIDDEN EXTRAS AFTER INITIAL BOOKING THAT ANY DECENT COMPANY WOULDNT CHARGE YOU FOR IE. CUTLERY, GAS BOTTLE, CUPS, POTS AND PANS, 110V CONNECTION LEADS, TOILET PAPER, BLANKETS, SAT NAV, THE LIST IS ENLDLESS SO DO NOT BE FOOLED BY CHEAP INITIAL OFFER AS THAT IS JUSY TO TEMPT YOU IN. I THEN HAD TO PAY £1250,00 INSURANCE PREMIUM WHICH YOU DONT GET BACK UNTIL 28 DAYS LATER, THEY ALSO CHARGE YOU £6,00 A DAY TO PARK CAR AT DEPOT, HEATING, TV AND CHARGER PORT FOR SAT NAV DIDNT WORK AND SPENT FIRST NIGHT OF 4 SHIVERING IN LAKE DISTRICTS IN NOVEMBER WITH TEMP BELOW FREEZING ,THEN WENT TO MAKE A CUP OF TEA TO WARM US UP IN MORNING AND HANDLE OFF KETTLE SNAPPED AND I SCALDED MYSELF. I RANG COMPANY AND AFTER 2 HOURS THEY ANSWERED AND TOLD THEM I WANTED TO OFF HIRE CAMPERVAN AS IT WAS A ABSOLUTE WRECK, WOULDNT USE THEM AGAIN IF IT WAS FREE AND WOUL RATHER SLEEP ON A PARK BENCH ABSOLUTE DISGRACE OF A COMPANY TOTAL AND UTTER RIP OFF

Booked and paid for a 7 birth motor home for may cant wait was asked to write this before the trip as was a bribe for a upgrade the trip got cancelled due to covid but then disappeared and could not get a refund

Got my quote and was called back after a couple of days offering £100 off and free upgrade to larger vehicle... not booked yet but will definitely be booking straight after Christmas...

Website was informative but probably not quite up to date as far as availability was concerned for the Glastonbury Festival week. Having been on the site someone then phoned me and we made a booking over the phone. Relatively smooth process. Deposit taken and thereafter everything done by text or emails so it’s very much a digital booking system. Not easy to contact on the phone-no one answered. Anyway all good so far

Great company, really competitive prices can’t wait to go again!

The website is easy to use and my questions on live chat were answered quickly. Going away on Friday for 3nights, really looking forward to visiting family.

Only used the website and not actually booked anything.
The website is great and the prices seem really competitive. We just haven't got around to booking anything yet.

Good website, easy to navigate, good choices, god description

Very easy to look at. Cost is easily seen. Booking is simple. Very good easy site

Friendly warm and welcoming, great service

They send me a lot of texts. They offered me a £10 voucher to write a review.

I havr never bought anything from them. I have only made an enquiry.

All looks great and too good to be true with the deals and offers. It was. So many ‘extras’ it’s unbelievable! From charges to park your own car, tv licence, pots and pans, toilet roll and chemicals etc.
Extras that need paid for included water hose, electric hook up lead, wheel blocks.

Picked up first van, all ok but had to change before leaving depot due to seatbelt not working.
Lots of small broken issues that weren’t checked before leaving (you don’t really expect to have to check the tv works!). Leaky sink unit which flooded the toilet floor, broken catches on cupboards etc.
Broken blinds which let the light in and made it difficult to sleep.
The key stopped working the first morning after hire so we were stranded in the middle of nowhere. Customer service is appalling once you do finally contact someone. Customer service is a live chat, which took nearly 16 hours for anyone to actually reply.

“ With all the hidden extras, they’re like the Ryanair of Motorhomes”

Then to add insult they keep your security deposit for 28 working days. On the 28th day I contacted them again and was told it’s been issued but will take up to 3-5 working days.
Would not recommend. There are better hire places which are more expensive from the outlook but actually work out the same or cheaper and better customer service.

**UPDATE**
It has now been 14 days since the official date of the refund and I still haven’t had the money. I have chased up twice and I have threatened further action with trading standards and ombudsman but no joy. I spoke with my credit card company this morning and there is nothing pending. They are now going to recoup the monies owed over £1100.00!!!

PLEASE DO NOT USE THIS COMPANY!!!! COMPLETELY UNPROFESSIONAL AND THIEVING!!!!

Good company everything in one place so many good deals always keeps you up to date .. vans are great and always new