Native Youth Reviews 141

TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

Great selection of really fashionable, good looking clothes to choose from. I regular buy knitwear hear because it's always well made, interesting designs which aren't overpowering. This time I boug... See more

Company replied

Rated 1 out of 5 stars

Trousers came unstiched first time wearing them. Company ignored my emails....AVOID! Shoddy quality

Company replied

Rated 5 out of 5 stars

I really love this brand, the quality is great and the fitting/cut of the clothes is spot on. Never had a problem with deliveries either. I am more recently trying to be more ethical by supporting ind... See more

Company replied

Rated 1 out of 5 stars

Avoid at all costs! Two of the items I ordered didnt fit so I sent them back but it turns out the return address was incorrect on their website and still is. The delivery was rejected as the addres... See more

Company replied

Company details

  1. Clothing Shop

Written by the company

Native Youth is a contemporary unisex design house based in the heart of Manchester. We focus on signature details to create both stylish and recognisable menswear and womenswear. Every design is created with sustainability, comfort and style in mind, putting people before product.


Contact info

3.5

Average

TrustScore 3.5 out of 5

141 reviews

5-star
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1-star

Replied to 83% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Great company

Great company. Always very happy with service. Usually happy with product.

5 August 2023
Native Youth logo

Reply from Native Youth

Thank you Yvette for your kind review. We appreciate you and your custom.

Team Native Youth

Rated 2 out of 5 stars
Native Youth logo

Reply from Native Youth

Hi Katy. Thank you for getting in touch - we completely understand our current returns situation has not been ideal and thank you for your patience. We have now resolved our returns portal issue and all customers can use our service at their utmost convenience offering free returns again. You can check out the returns page on our site for all returns information.

Many Thanks
Team Native Youth

Rated 1 out of 5 stars

Still waiting for your returns portal…

Still waiting for your returns portal to work and further communication from your customer support.

28 June 2023
Native Youth logo

Reply from Native Youth

Hi Veronica. Thank you for getting in touch - we completely understand our current returns situation has not been ideal and thank you for your patience whilst we navigate through this. We have now sorted this issue and completely understand the implementing of the portal has took longer than we set out and apologise for the inconvenience caused. You can check out the returns page on our site for all returns information. We had stated our returns policy for all affected returns on the website. I hope this helps and thank you again for getting touch.

Many Thanks
Team Native Youth

Rated 5 out of 5 stars

Excellent quality

Fast delivery. Excellent quality and true yo size. Ordered a medium I'm 5ft 6 size 12 and it's a perfect fit. Looks better on than in the pic.

29 April 2023
Native Youth logo

Reply from Native Youth

Thank you for your feedback Sharon- we hope you're enjoying these styles!

Many Thanks
Team Native Youth

Rated 3 out of 5 stars

Overall pleased, would only buy onsale items

I bought a burgundy aviator jacket from Native Youth in the sale. I liked the colour and it was a really good price. I would only pay sale price for the item as it was cheaply made and the fabrics used to make it were cheap quality. The faux fur comes off easily.
Their customer service is really good. My item was not delivered to my flat and their customer service helped me track down where it was delivered.

15 February 2023
Rated 5 out of 5 stars

Perfect

Website is very easy to use along with the order process, great communication with delivery times etc and everything was delivered on time within the time frame given.
Quality of the products is also 10/10 would highly recommend.

19 October 2022
Rated 2 out of 5 stars

Quick delivery lovely item but had to…

Quick delivery lovely item but had to return for exchange tracking was poor item appeared to be lost contact with seller is unbelievably slow 2 weeks on I'm still none the wiser as to what's happening with the dress the exchange or anything else disappointing customer service

27 August 2022
Rated 4 out of 5 stars

Can’t stop wearing the dress

Lovely unique designs and fast delivery. Unfortunately they’re really quite oversized, I bought a Large and it was huge and ended up buying XS on ASOS, where there was also a 25% off promotion! Dress is really lovely and I get lots of compliments.

23 July 2022

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