Naturallythinking Reviews 194

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

A fantastic cosmetic product making course run by Tom at Naturally Thinking. Tom is very knowledgeable and shares so much with all the participants on the course. You learn the theory and science of... See more

Rated 5 out of 5 stars

Wonderful products and great customer service, very responsive. Just about to place another order. Particularly like body cream base and mental balance blend. Thanks.

Rated 5 out of 5 stars

Customer service with this company has been exemplary, from my first email asking some product information to the receipt of my order two days later! I ordered an essential oils kit and all I can is... See more

Rated 5 out of 5 stars

Everything. Getting in to the mixing and creating actual creams gels and butters that I only had a vague clue about. Adding emulsifiers and preservatives was a bonus as I always didn’t know how to in... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

aromatherapy, aromatherapy kits, spa bodycare, pamper, sls free, parabens free, bach flower remedies, aluminium bottles, accessories, therapist supplies, homeopathy, treatments rooms, lavender, carshalton lavender, original carshalton lavender


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

194 reviews

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Rated 5 out of 5 stars

Our go to company for cosmetic bases.

Our go to company for cosmetic bases, oils and other ingredients. Professional, excellent quality, ethical with known provenance for raw materials, backed by documentation. Have been fantastic during the pandemic allowing us to grow our business. Cannot recommend Naturally Thinking enough.

5 July 2021
Unprompted review
Rated 5 out of 5 stars

I love this company

I love this company. I find more and more products I want to order, the selection and prices are competitive and if I need support the contact is great. Thank you.

5 July 2021
Rated 4 out of 5 stars

I love the products and the idea and…

I love the products and the idea and ethos behind the company.

I'm loving buying products for personal and business use and cannot fault them at all. Reasonably priced and smell lovely.

My only down side is I've had to chase delivery of orders twice now, with latest taking 4 weeks. Understandably delays happen, but an email to advise would be helpful. Also both times ive been told the order would be dispatched following day and they haven't been, so ive had to chase it again. Realistic timescales are required.

7 June 2021
Unprompted review
Rated 5 out of 5 stars

Great, affordable natural products

I've been ordering from this company for five years now and all their products are consistently good. You'll find helpful descriptions of the natural oils and other products to help you select what you need. Also, great quality and very affordable prices that keep me coming back to this store.

Thank you Naturally Thinking!

2 June 2021
Rated 5 out of 5 stars

Genuine products

Genuine, natural products that are fairly local to me. Saved me a lot of bother and allowed to me avoid ordering from companies that have minimum order restrictions. Thanks naturally thinking! Will order again.

1 June 2021
Rated 5 out of 5 stars

Very happy with the service

Very happy with the service. All the ingredients and packaging I’ve orders comes in very neat box well packaged. Very quick delivery.
The only thing is that I never get an answer if I have a question about a product !

1 June 2021
Rated 5 out of 5 stars

My go-to place for natural goodness

I've been buying different products from Naturally Thinking for years and have never been disappointed with them or their service. I like their ethos; eco friendly and sustainable. Delivery is super fast, sometimes the day after order (there are plenty of places that will charge you premium for that). It's great to have a company I can trust and return to time and again.

29 May 2021
Unprompted review
Rated 5 out of 5 stars

Good website

Good website, quick delivery. Always reliable.

19 May 2021
Naturallythinking logo

Reply from Naturallythinking

Thanks so much for your review and continued custom :)

Take Care,

Dan

Rated 1 out of 5 stars

Absolutely appalling company

Absolutely appalling company. We placed a big order for packaging. They sent us a totally different product, spent ages arguing about it in customer service and then offered to collect and refund... but have since refused contact. Stay away! Better companies out there. Naturally thinking customer service is non existent!

12 May 2021
Unprompted review

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