Natural Skincare Emporium Reviews 

319
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I made a mistake when ordering online, rang the company directly and the were super helpful and quick to correct it. Great products and fast delivery.

Rated 5 out of 5 stars

Excellent prompt delivery . I particularly like that you use An Post delivery service as I don't have to hang around for other delivery services . If I'm not home I can always collect from An Post... See more

Rated 5 out of 5 stars

This company sells skin products which are good not only for people, but also for the environment. They are always friendly and helpful when contacted. I was also glad that my order was delivered by a... See more

Rated 5 out of 5 stars

Once again a great experience; prompt feedback on order status and double checking of details for delivery. Love supporting this Irish business. There have a wide range of lovely products. Staf... See more

Company details

  1. Health and beauty shop
  2. Beauty product supplier
  3. Beauty supply store
  4. Hair product shop
  5. Organic Pharmacy
  6. Vitamin & Supplements Shop

Information provided by various external sources

Naturalskincare.ie is the online store of Ireland’s very own natural beauty emporium Alchemist Earth - selected as The Best Cosmetic Store in Ireland by The Irish Times and previously as a National Store of the Year Finalist by Retail Excellence Ireland


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

319 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(319)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had to take a star away because of…

I had to take a star away because of the state my order arrived in & when I contacted them with the photo I got no response.
Box was literally ripped open, apparently the rain did it! But each item was there.
I'm loving my new skin routine and it's already noticeably working.
NYR
Since writing this I have been contacted.

10 January 2022
Natural Skincare Emporium logo

Reply from Natural Skincare Emporium

Thank you for alerting us. Please accept our apologies. Firstly your original email was in spam so we were unaware of the problem. We are trying to use less plastic but as couriers are permitted under Covid crisis to leave packages in gardens etc boxes can be subjected to the elements. Thank you for your understanding.

Rated 5 out of 5 stars

Very good

Except that it took a while for packet to arrive, but I strongly believe wasn't the seller fault, i have no complaints.

4 January 2022
Natural Skincare Emporium logo

Reply from Natural Skincare Emporium

Hi there, yes unfortunately delays with shipping are continuing and it is very frustrating. Couriers are busier than ever but subject to the same staff shortage crisis due to illness etc exacerbating delays further. Thank you for your understanding. X

Rated 5 out of 5 stars

Fantastic company to deal with

Fantastic company to deal with. I live in Australia and I order all my Christmas and birthday presents for my friend in Kilkenny from this company every year. Discovered 'The Natural Skincare Emporium' about 3 years ago and will continue to buy from them. I love the products available and the service is excellent! Highly recommend!

19 December 2021
Rated 5 out of 5 stars

In general

In general, I really enjoy the products you send. However, I always get asked to review prior to receiving the order! I think you just need to adjust the timing, so these are sent after the order ships? As above though, in general the products are good quality and well worth the price. I would definitely recommend as a way to try new organic brands and to sample new products

19 November 2021
Rated 5 out of 5 stars

Great for ordering natural skincare…

Great for ordering natural skincare products, very fast delivery (usually 2 days) and always free samples included which is nice! They also regularly have great offers and discount codes. I only order from Natural Skincare Emporium these days!

21 September 2021
Rated 5 out of 5 stars

Excellent!

Excellent!! I'm so happy with my purchase!! I ordered products I couldn't get in the shop anymore as it's always out of stock.
Delivery was super fast.
Can't wait to order more products here!
Highly recommended!

16 September 2021

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