Naturo Natural Pet Food Reviews 

345
TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

We wouldn’t feed our dogs anything else and haven’t done for over 10 years. It suits our hypersensitive beagle who has digestive problems and the new superfood range is even better for him. Our spanie... See more

Rated 4 out of 5 stars

I have tried many many wet dog foods, but without doubt my boy loves both Naturo and Butchers. I alternate the cans and have no problems at all at meal times. He eats his Naturo with relish, it is... See more

Rated 1 out of 5 stars

My cat threw up twice immediately after eating this crap. Ingredients are unreadable.May say online like 40 per cent chicken but how much dof that is actual chicken rather than all the wastage ? It l... See more

Rated 3 out of 5 stars

Warning in advance of price rises-good idea. Information about delivery- good. Discount on regular orders and orders over a certain amount-much appreciated. Our dog is very happy on Naturo grain... See more

Company details

  1. Food Manufacturer
  2. Feed manufacturer
  3. Animal feed shop
  4. Pet shop
  5. Pet Care Store

Written by the company

Your pets are at the heart of everything we do. Naturo Natural Pet Food is a 100% natural pet food, specialising in wet and dry food. Naturo are experts in catering for cats and dogs of all life stages, made in Ireland with locally sourced produce where possible. Our products are made with a high meat content, no nasties, and are available in Grain-Free, Gluten-Free and With Rice options to meet the various needs of your beloved pets. All recipes have added vitamins, minerals and oils to aid good health for your pet with no added colours, flavours or preservatives. Every recipe is carefully curated to ensure your pet is getting the best, and most balanced nutrition possible. Goodness that tastes good!


Contact info

3.5

Average

TrustScore 3.5 out of 5

345 reviews

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No recent history of asking for reviews

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Replied to 73% of negative reviews

Typically replies within 2 weeks

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3.5

All reviews

(345)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This seems to be a really good quality…

This seems to be a really good quality kitten/cat food. It doesn't smell nasty like the other pouches I've used and my kittens really enjoy it. I've noticed their breath is much fresher. Will definitely continue to buy.

1 June 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant products

Brilliant products, quality and choice
All 3 dogs enjoy and benefit from Naturo products. Delivered to the door , what more can you ask. Benefits of points system and subscriptions.

28 May 2024
Unprompted review
Rated 5 out of 5 stars

Wouldn’t be without it.

My Lhasa Apso suffers badly with allergies including chicken, lamb and fish causing pancreatitis. By elimination of others we identified that Naturo Duck suited her well and despite all supermarkets moving to variety packs I have strived/struggled to ensure she had this to eat. Thankfully I have found that I can buy direct, and the service has been brilliant. Thank you

15 May 2024
Unprompted review
Rated 4 out of 5 stars

Satisfied fussy eater

My dog loves Naturo and he is a very fussy eater. My only downside is you cannot buy single tins of certain flavours. Multi packs are not always suitable.

19 May 2024
Unprompted review
Rated 5 out of 5 stars

Win Win

My puppy loves this food, I discovered Naturo at crufts, they are easy to do business with - I have set up a subscription and I always get a reminder in plenty of time to amend my order if needed before they ship. Makes my life easy and keeps my puppy happy and healthy - win win 👍

9 May 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service and …

Great customer service and receiving the order was a seamless process. I do however feel the previous cat food trays were much better than the current pouches. Although the formula is supposed to be the same this food is quite smelly unlike the previous stuff. My cat loves this just as much though so she wins over my nostrils!

3 May 2024
Unprompted review
Rated 1 out of 5 stars

Wouldn't buy!

I brought my dog this to add to extra to there diet now there getting abit older (very fit 12 year old and a 9 year old).
My 12 year old who's fit as a fiddle has been pooing blood, trying to go to the toilet, throwing up, constantly eating grass the whole time they are outside, awful gas, loose stools, very sleepy and not wanting to move.
Both dogs have had awful smelling gas.
We usually feed on Harrington and there meat but I saw this in the supermarket and thought to add it to there diet aswell. They would only eat half a small tin each and this is the side effect from the food.
Currently have a very sick dog.
I had to contact my vet as my dogs was very quiet and just slept on there bed all day, instead of there lively bouncy self's.

7 May 2024
Unprompted review
Naturo Natural Pet Food logo

Reply from Naturo Natural Pet Food

Hi Nicole,

Thank you for informaing us of this issue. Are you able to send over all the details regarding this and the food to customercare@naturopetfoods.com. We hope your pups are feeling better!

Thanks
Courtney

Rated 1 out of 5 stars

Avoid avoid avoid

Avoid avoid avoid
This product makes my dog unwell for days with sickness and loose stools. Blood in poo and hyper breathing and shivering followed by lethargy. Changed her to a sensitive dry diet but hadn’t made the connection until last night when I gave her another tray of the Naturo.
One sick distraught dog again.
God knows what’s in it but it is bad.

5 May 2024
Unprompted review
Naturo Natural Pet Food logo

Reply from Naturo Natural Pet Food

Hi Emma,

We are so sorry to hear you have been unwell - please contact us on 0800 433 4522 or via email at customercare@naturopetfoods.com as we would like to investigate this for you.

Thanks
Courtney

Rated 3 out of 5 stars

Easy to contact.

Warning in advance of price rises-good idea.
Information about delivery- good.
Discount on regular orders and orders over a certain amount-much appreciated.
Our dog is very happy on Naturo grain free. Only problem is that she eats grass after every meal and we were told it’s due to lack of vitamins and fibre.

30 April 2024
Unprompted review
Rated 5 out of 5 stars

Approved by the wee hairy beastie!…

My terrier is very fussy with his food & has refused many different types of dog food, or even fresh cooked meat or poultry. But he does like Naturo pet food & so I found a very good first purchase offer online. I spent £50 plus to access the very generous offer & now have a good supply to keep the little hairy one happy.

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent dog food and service

Naruto is always great food and my dogs love it. Great range of recipes to keep them interested. Only recently discovered that you could order direct from the company ands it’s brilliant. Good prices and fast delivery

15 April 2024
Unprompted review

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