From start to finish the whole process was spot on, the auction was very straight forward then collection even easier the team were efficient and got the lots out quick. Also big thanks to Gav who eve... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Purchased a EGL 55” tv from the pre-Christmas sale took a bit of time to set it up to our liking works perfectly, connected to our Samsung sound bar via blue tooth first time of trying I would recomm... See more
The website, bidding system and item details were well-organised and invoice, payment details and collection information followed quickly after the bidding was completed. Although I should have... See more
great communication after sale with emails , easy to arrange collection , quick response to confirm collection , picked up from Doncaster site , plenty of safe parking , Elliott was helpful from the s... See more
You should know
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
great communication after sale with…
great communication after sale with emails , easy to arrange collection , quick response to confirm collection , picked up from Doncaster site , plenty of safe parking , Elliott was helpful from the start , picking my order and marking everything off as we go along , signing paperwork at the end , all in all a good experience
My first auction with this company and it went wrong
My first auction with this company and my experience couldn't be the worst, out of my auctions won not all arrived, some arrived in different days, for a company that do this for years, loose costumer lots and send them different lots and above all come up with lame excuses, it's really sad.
From start to finish the whole process…
From start to finish the whole process was spot on, the auction was very straight forward then collection even easier the team were efficient and got the lots out quick. Also big thanks to Gav who even helped correctly pack my order in the vehicle to make the most out of the space. All round perfect
Efficient company, but check the fees!
The website, bidding system and item details were well-organised and invoice, payment details and collection information followed quickly after the bidding was completed.
Although I should have read the terms beforehand, the 20% VAT, 20% buyer premium (plus VAT) and "carry out charge" (plus more VAT of course) meant the £340 price was actually £518.
VAT aside and as a buyer, some of these fees are a bit excessive in my opinion.
Definitely something worth factoring in when bidding.
Collection of Auction Lots
I won a number of lots at auction which were to be collected from a hotel in Glasgow. Without the help of the NCM guys on site I would have been well and truly knackered. The guys bent over backwards to help not just myself, but other people who were also there to collect. It was an arduous task and these chaps could have stood back and watched, but they grafted hard and went out of their way to help.
Roger & The Team
Roger & the team were brilliant, easy collection of my items and great customer service all round!
Thank you to Roger and his team
Thank you to Roger and his team. Very helpful always through
Roger and team
Roger and team, thanks for the help, friendly staff collection easy
Thanks to Rodger and team
Thanks to Rodger and team . Very punctual and helpful. Hope to deal with them again in the future.
Roger and team on site were ready to…
Roger and team on site were ready to handover the items straight away. Everything collected in a few minute
Well done to Roger and his team
Well done to Roger and his team, couldn't be more helpful at North Lindsay College
Fran & Elliot were extremely helpful on…
Fran & Elliot were extremely helpful on and off site and helped me with everything I needed. Seamless process!
Elliot and the team
Elliot and the team, have been very helpful from start to finish. Thank you for helping me take my parts to my office.
Elliot and team were great with the…
Elliot and team were great with the service. Will be coming back soon
Collected items from NCM
Collected items from NCM. Great preparation from Elliott and team. Thanks
Elliot and team were a great help and…
Elliot and team were a great help and support to get my bid items to my car.
Really easy, smooth transition.
Elliot and his team made everything…
Elliot and his team made everything easy and swift
Very well organised setup
Very well organised setup, throughout the whole process - from bid to pick-up.
Welcoming, friendly and helpful staff on-site and while
Elliot and team were fantastic
Elliot and team were fantastic, lent us a hand when we need one, cant fault them, thanks lads
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
