National Deaf Children's Society Reviews 

Appalling fundraising tactics from NCDS. Earlier about 4pm we had a door to door fundraiser from the National deaf society, my partner answered and said look we’re cooking dinner and then we go to bed early because we’ve got two young girls. 7.30 we were all in bed, lights off downstairs, baby asleep, and 4 year old almost settled and they ring the doorbell. I went down and answered the door and said look we’re all in bed I’ve two young girls and we did say that earlier to you. I said I appreciate you are trying to fundraise but this isn’t an appropriate time to which the guy said well we can do this until 8.30. My 4 yo then comes downstairs and the guy says to me “does your little one know any sign language?” and was looking at her. I just said no that is not ok you need to leave now, no apology they just turned their backs and walked off. Baby woke up, partner still battling to get my 4 yo to sleep. As a charity supporting this you should be absolutely ashamed of yourselves. Trying to use children to guilt people into donating is disgusting.

Extremely good service
Jan is very nice and very helpful and efficient.
100/100 to Jan for her customer service

I had a cold caller knock on my door tonight at around 8pm, despite having a clearly visible “No Cold Callers” sign. They knocked very loudly, which startled my household. I understand this might be part of a volunteer process, but approaching houses with these signs is not acceptable, especially at this time of night. It’s disruptive for families with young children and for elderly residents. Policies clearly need updating to respect people’s homes and the signage they display.

Had a door knock from a lovely young NDCS lady today asking whether I thought it would be a good idea for all British children to learn sign language in order to communicate with them?

There are over 50,000 Deaf children across the UK. Based on a quick Google search, in 2019 estimates were that there are a total 12.7 million children under 16 in the country. I asked her how much it would cost the country’s education system to institute sign language lessons for 12.7 million children to benefit this statistically small section of the population and whether she thought that would be a good use of our cash-strapped education system’s resources. I’m afraid she couldn’t answer that question. She couldn’t tell me either whether NDCS had any facilities in my locality - Northamptonshire - but I guess that’s unsurprising as she said she had been bussed in from Leicestershire for today’s canvassing. Oh dear. I’m afraid I won’t be signing up to contribute to their fundraising.

Aggressive and rude cold callers. They don't take no for an answer and came back a second time late at night. Very unattractive for an important charity. Totally off-putting.

I agree with the other reviews. I got roped into the "not asking for money just raising awareness" spiel at my door and then the guy didn't even ask if I wanted to donate, he just said "do you know your bank details off by heart or will I just wait here while you go get your card" I felt extremely pressured and as a vulnerable person, I think its disgusting using these tactics.

Luckily I stood my ground because I will never donate to a charity that has these kind of people representing them, and no I don't want to phone or email for you to investigate further.

I appreciate other reviews have mentioned door to door approach to fundraising. I had someone come to my door today. They were very polite. They were extremely positive. I didnt feel pressured and I was happy to sign up.

Absolutely disgusted, by your door callers. I listened to a conversation with one of your callers with my teenage daughter on our ring door bell. The guy should be sacked trying to bully a student into paying a monthly fee. Even after she told him she was a student, he continued "sure you can afford a couple of pounds a month' Shane on all of you!! I am actually partially deaf and I am absolutely disgusted. I will be reporting this along with the video to the Police.

I agree with all the other reviews here that there's something really wrong with the marketing and fundraising practices in this charity. It's very intrusive coming back to people's houses multiple times a day to try to guilt people into signing up on the door! I strongly would suggest you review your business strategy because you are damaging your reputation and I highly doubt your door to door visits are actually generating substantial funds. There are so many other more successful ways to gain exposure and fundraise. Please stop bothering people on the door. It feels very targeted and borders on harassment in many people's experiences.

Absolutely appalling representation of a charity. Praying and harassing on the vulnerable and constantly bothering people and won't take no for an answer. Have been bothered 4 time's today by your door to door salesmen whist trying to work from home. On one occasion came back twice in 30 minutes. Then after my Husband came home from work proceed another 3 times untill 21.00 hours at night. Trespassing around the back of my house up the side driveway to try and get an answer at the back. They even bothered my elderly neighbour of 78 who is vulnerable at 8.30pm. This is harassment by your representatives if this is how you educate them to approach people for donations then your charity seriously needs looking into by the regulator's. Never witnessed anything like it plaguing people untill you open your door and sign up. Praying on the vulnerable, bothering people who could be on their own late at night untill they answer their doors to you. Absolutely appalling and disgusting.

Multiple cold calls and late-night visits have really put me off from considering your charity for donations. Your fundraising tactics feel too aggressive and intrusive.

Life changing. A service we did not know was available until we were printed in its direction, completed one online course and taken part in another event, the information provided has been invaluable to our family. Thank you.

Today I had the pleasure of meeting with Edward (FR5134), an extremely passionate member of NDCS. An absolute credit to the charity and its relevance for the upcoming projections of the future development representing deaf children and young adolescents.
Edward excelled beyond he's capabilities in a sense that he had such a strong passion for the charity and indeprh knowledge for the company, a true entrepreneur.
Thankyou Edward, I will most definitely pursue in donations.
No 86

Don't get me wrong the cold caller was nice at first. But he ignored that its a no cold calling area. I was in the middle of cooking dinner, he carried on chatting after I said I'm cooking. Im really sorry. He then tried guilt tripping me over how deaf children are ignores then pressured me into filling things online to show i wasnt ignoring them. Even after telling him I has no money in my account he still tried pushing me to use my Google pay app even though it would bounce because i genuinely had zero it would of put me into an unplanned overdraft. Like guys I know your a charity, but are you really wanting donators to go into debt.

Cold caller at 8pm and first he tried to go around the side of my house before going to the front door? Cause for concern especially after dark

These guys just try to harass you in to donations should ashamed of themselves…. Three times in one day the same guy has came to my house. Completely unnecessary and will not take no for an answer!

These people waste all your money going door to door and harassing you multiple times a day.

Do not waste money, none of it goes to the needy it all goes to paying people to harass you at home.

WFH today and had someone banging on the door for this charity, there seemed to be a group of them. I said I was not interested and closed the door before she could argue. She came back again a moment ago (1840) asking the exact same question, Husband had to say no again. I will never give my money to anyone going from door to door!!

Even after I cancelled my direct debit, they kept calling me several times, including when I was at work. Their style borders on harassment and extortion to be honest.

Don't appreciate the cold calling. Or the ' hope we can count on you to donate like your neighbour 'insert name' line. Surely that's breaking gdpr!