Northern Diver Ltd Reviews 670

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I have been buying from Northern Diver since 2008 and expect to carry on doing so. The customer service has always been impeccable, whether it has been for purchases, spare parts, repairs or simply... See more

Company replied

Rated 5 out of 5 stars

Bought two Weight and Trim harnesses to replace mine and my wife's well worn existing ones. These are well designed and more comfortable and adjustable than our old ones. The only improvement I could... See more

Company replied

Rated 5 out of 5 stars

Purchased Rock Swim boots for whitewater kayaking, I purchased 1 size larger than normal to wear with my Drysuit & they fit a treat. I was really impressed with both the fit & sole, they provide good... See more

Company replied

Company details

  1. Dive shop

Written by the company

Northern Diver Ltd are a premier manufacturer of drysuits, wetsuits and general diving equipment. We also supply the British Military, a large volume of Police services and also search and rescue teams across the country.


Contact info

4.9

Excellent

TrustScore 5 out of 5

670 reviews

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Rated 5 out of 5 stars

Great customer service

They got my order a little bit wrong, but were super quick and helpful to put it right. Great quality wetsuit, and I would definitely use Northern Diver again.

21 September 2023
Unprompted review
Northern Diver Ltd logo

Reply from Northern Diver Ltd

Thank you for taking the time to write this review Jacki, and for the 5 stars. We are glad to hear that we were able to resolve any initial issues to your satisfaction.

Rated 5 out of 5 stars

A great help

A great helpful person called Cara in the sales team helped me out more than once , im getting old and the website narked up a couple times , but helpful Cara sorted it all out the next day .

20 September 2023
Unprompted review
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Reply from Northern Diver Ltd

Thanks for the kind words & your 5 star review. Our aim is to make everyone's experience as positive as your one has been. It is great to see individual staff being recognised, we appreciate you taking the time to do this and we look forward to your continued custom going forward!

Rated 5 out of 5 stars

I am thrilled

I am thrilled. The speed at which the new equipment bags arrived was surprising. The bags have robust zips and little extra like smaller bags inside. I ordered them along with flexi lights which are fantastic for attaching to my BCD night dives. I have always had a red and green one (port and starboard).

22 September 2023
Unprompted review
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Reply from Northern Diver Ltd

Thank you so much for taking the time to share your experience with us! We are absolutely delighted to hear that you're thrilled with your recent purchase of our equipment bags and flexi lights.
Our team takes great pride in providing efficient and fast shipping services, and we're pleased to hear that the speed of delivery met your expectations.

Rated 5 out of 5 stars

Excellent quick delivery

Excellent quick delivery, reasonable price and good communication of the order progress throughout.

22 September 2023
Unprompted review
Northern Diver Ltd logo

Reply from Northern Diver Ltd

Thank you for the 5 star review Jason.

Rated 5 out of 5 stars

Flexi lights and clips

I recently bought a couple if the flexi light sticks and the plastic clips. As neither were very expensive I thought I'd give them a go, the clips aren't very useful as they don't fit securely to anything, they would easily slide off with just a gentle knock. We threaded bungee cord through the the flexi light and hooked it over the tank. They're not very bright but would still help in moderate visibility.

20 September 2023
Unprompted review
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Reply from Northern Diver Ltd

Thank you for your product review and customer feedback DB.

Rated 5 out of 5 stars

Very happy

Very happy, brilliant mat very fast delivery, on time easy to deal with

18 September 2023
Unprompted review
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Reply from Northern Diver Ltd

Thank you Robert!

Rated 5 out of 5 stars

Fast shipping

Fast shipping, order without any problems.

18 September 2023
Unprompted review
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Reply from Northern Diver Ltd

Thank you!

Rated 5 out of 5 stars

Excellent diving equipment and fast

Excellent diving equipment and fast, easy service. Prices are competitive. Web site is easy to use. Have been using ND equipment for over 20 years, always been satisfied with the service. Highly recommended.

13 September 2023
Unprompted review
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Reply from Northern Diver Ltd

Thank you!

Rated 5 out of 5 stars

Bio neck seal.

I have bought the new bio neck seal.
I have a crushed neo drysuit with neo neck (just changed). I have the smallest neo neck possible with some minor leakage.
This was recommended to me. I rented one, I liked it, I bought it for a reasonable price.
Thank you Northern Divers. Speedy posting. Great service as always.

1 September 2023
Unprompted review
Rated 5 out of 5 stars

5mm Superstretch gloves

Recently ordered the 5mm Superstretch gloves after borrowing a pair from a fellow diver.
Very easy to put on and kept my hands nice and warm on a recent UK dive.
Price was reasonable and they were delivered extremely quickly.
I’m delighted to have my own pair ready for my next dive.

8 September 2023
Unprompted review
Northern Diver Ltd logo

Reply from Northern Diver Ltd

Samantha, thank you for the 5 star product review

Rated 5 out of 5 stars

Recently purchased ND Technical Base…

Recently purchased ND Technical Base Layer, first chance today, to use in anger, under my trilaminate drysuit. Water temperature between 17 & 21C, air temperature at end of second dive 28C. Used this base layer with my Lavacore top, using this combination allowed me to drop 2kG in weight carried, compared to my normal under-suit. Felt far more comfortable kiting up and between dives. It certainly did wick perspiration away from my body, which kept me warmer. Very pleased and consider, good value for money, will try under my normal under-suit in colder conditions.

8 September 2023
Unprompted review
Northern Diver Ltd logo

Reply from Northern Diver Ltd

Thank you for your great product review Ian, glad to hear that you are happy with your purchase.

Rated 5 out of 5 stars

Fast and excellent service

Fast service, Boots arrived the next day. Unfortunately they didn't fit. Phoned ND, and no issue, sent them back and they were exchanged. Great service.

6 September 2023
Unprompted review
Northern Diver Ltd logo

Reply from Northern Diver Ltd

Glad to hear that you are happy with the service received Charles, and thank you for taking the time to write a review.

Rated 5 out of 5 stars

ND went out of their way to ensure that…

ND went out of their way to ensure that my new dive bag arrived in time at short notice for an upcoming holiday, even chasing the delivery company when their tracking system implied it wouldn’t be delivered when scheduled.

4 September 2023
Unprompted review
Northern Diver Ltd logo

Reply from Northern Diver Ltd

Richard, thank you for sharing your customer experience and rating it 5 stars!

Rated 5 out of 5 stars

Nice knife

Nice knife. Great price and fast delivery

25 August 2023
Unprompted review
Northern Diver Ltd logo

Reply from Northern Diver Ltd

Thank you for the 5 star review Rob

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