Nebeus Reviews 582

TrustScore 4 out of 5

3.8

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See what reviewers are saying

Rated 5 out of 5 stars

I was sceptical at first about Nebeus but then I trusted them with my crypto, 1st my crypto has been kept safe, 2nd the investment options to grow your crypto are vast and reliable. They do things the... See more

Company replied

Rated 1 out of 5 stars

I strongly advise against using this service based on my experience. The main issue is that transfers simply remain pending without progressing, and there is no clear explanation of why this... See more

Company replied

Rated 5 out of 5 stars

I used to deal with all kinds of headaches trying to turn my crypto gains into something usable in my day-to-day life. Every time I tried transferring from exchanges to my bank, there’d be issues: del... See more

Company replied

Rated 5 out of 5 stars

I've been impressed with Nebeus' platform, which provides solid interest rates on crypto holdings. Their customer support is also top-notch, offering quick and personalized responses to inquiries. Two... See more

Company replied

Company details

  1. #107 of 115 best companies in Financial Institution
  2. #9 of 18 best companies in Cryptocurrency Service
  3. #159 of 163 best companies in Non-bank financial service

Written by the company

We appreciate our user reviews as they allow us to improve our service. The majority of them, however, are comments regarding transactions which have fallen under our Anti-Money Laundering controls. In compliance with EU regulatory standards, we cannot disclose such information publicly. We will therefore only address these issues through our Customer Support. We will only reply to feedback on technical concerns and product issues here.


Contact info

You should know

3.8

Great

TrustScore 4 out of 5

582 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Best Bank Spanish

Best Bank Spanish

28 July 2025
Nebeus logo

Reply from Nebeus

Thank you for your lovely feedback! If there's anything we can do to enhance your experience, don’t hesitate to reach out.

Rated 5 out of 5 stars

Super app,fine!

17 July 2025
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Reply from Nebeus

Thank you so much for your kind words! We're thrilled to hear you're enjoying the app. If there's anything we can do to make your experience even better, feel free to let us know.

Rated 1 out of 5 stars

Closed account, privacy not respected

Signed up successfully, but then decided not to use the service and closed account. Still getting marketing e-mails with personalized salutation as collected from KYC documents, NO unsubscribe link in the mail, link to "Privacy Policy" not working, link to "Legal Terms" not working.
I feel better being with other providers, acting differently.

24 July 2025
Unprompted review
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Reply from Nebeus

We’re very sorry to hear about your experience, and we truly appreciate you bringing this to our attention. We've sent you a direct email to address the issue and ensure everything is resolved.

Your feedback is important to us, and we’re reviewing our processes to prevent this from happening again. Thank you for giving us the opportunity to improve.

Rated 5 out of 5 stars

Excellent service.

Excellent services provided along with 10/10 support.

23 July 2025
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Reply from Nebeus

Thank you so much for your kind words! We're thrilled to hear you’re happy with our services and support.

Rated 1 out of 5 stars

I made an account on nebeus and…

I made an account on nebeus and verified it in order to get a reward from a gpt(get paid to) site and nebeus reject it for no reason at all. This says enough about nebeus and how they don't respect their promises and customers.

13 July 2025
Unprompted review
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Reply from Nebeus

We’re sorry to hear about your experience. Unfortunately, we’re unable to locate an account associated with your review.

Please contact our support team so we can look into this further and assist you directly. We’re here to help and want to ensure any concerns are properly addressed.

Rated 5 out of 5 stars

This app is very good

This app is very good, safe and the interface of this app is very beautiful.

11 July 2025
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Reply from Nebeus

Thank you so much for your kind words! We're glad to hear you’re enjoying the app, finding it safe, and appreciating the interface. Your support means a lot to us!

Rated 2 out of 5 stars

Funds pending several days

Funds sent from individual bank account within EU via SEPA to a Nebeus' designated individual IBAN are pending multiple days for compliance reasons. At first, Nebeus needed proof that the transfert took place at all (despite a designated and well-advertised "easy" IBAN), after providing proof, Nebeus wants proof from where the funds had been received, although the transfer came from a legit German bank account from the same individual which had already been KYC'ed by Nebeus. At the end, funds are pending for several weeks.
Nebeus support is swiftly answering inquiries, however, in a red-taping way.
Update: is has now been 10 days and funds are still frozen.

30 June 2025
Unprompted review
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Reply from Nebeus

Thank you for your feedback and for bringing this to our attention. We’re sorry for the inconvenience. Please note that some transactions may require standard compliance checks, which can take additional time. We’re actively following up and will keep you updated. We appreciate your patience.

Rated 1 out of 5 stars

NEBEUS is a scammer.

NEBEUS is a scammer.

Because he gave tasks to various OFFERWALLS and did not pay the people who did the tasks.

He also did not take my $5 LTC into account and did not transfer it directly to my account

DEFINITELY DO NOT FALL INTO THEIR TRAP!

More than half of the comments here are fake and are made by people who are paid to praise NEBEUS.

EDİT NEBEUS
Of course this is not my username. Who would use a nickname on the stock exchange?

I am talking about the STOCK EXCHANGE REGISTRATION DUTY you gave to the TOROX Offer. Also, I sent 100 TL LTC to my account, but you are telling me; It is below the limit, so it will not be reflected in your account? Complete nonsense.. Also, you did not pay anyone for the TOROX-NEBEUS stock exchange registration duties! You are an incredibly insecure place

EDİT 2
Hello ToroUser,

We are currently reviewing your support ticket regarding the offer Nebeus.

As part of our investigation, we’ve escalated the case to the advertiser for further validation. Please note that this review process may take up to 15–30 business days, depending on the advertiser’s response time.

Your ticket remains open, and we will follow up with you as soon as we receive an update. Thank you for your cooperation.

Best regards,
Torox Support Team

18 June 2025
Unprompted review
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Reply from Nebeus

Thanks for letting us know. We take all accusations very seriously. However, we’re unable to find an account under your name. Please reach out to our support team directly so we can investigate and resolve this matter as soon as possible

Rated 5 out of 5 stars

Love the IBAN for crypto transfers

ButWhat really sets this app apart for me is the IBAN account. It makes transferring funds between exchanges and my wallet incredibly easy and fast.

14 March 2025
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Reply from Nebeus

Thank you! We're thrilled to hear the IBAN feature is making your transfers smoother and faster — that’s exactly what we aim for!

Rated 5 out of 5 stars

Easy and Practical Crypto App Score

I’ve been using this app for a while now, mostly the card feature, and I’m really happy with it. The card works everywhere I shop online and paying with crypto is great. The app itself is intuitive and clean.

11 February 2025
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Reply from Nebeus

Thanks for your support! Glad you're enjoying the card and the app.

Rated 5 out of 5 stars

Nebeus Offers Excellent Crypto Card and Loan Services

I've been impressed with Nebeus' platform, which provides solid interest rates on crypto holdings. Their customer support is also top-notch, offering quick and personalized responses to inquiries. Two standout products are their loans and crypto card, both of which offer convenience and ease of use. Overall, Nebeus is a reliable and user-friendly platform that meets my crypto needs.

6 June 2025
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Reply from Nebeus

Thanks so much for your kind words! We're happy to hear you're enjoying our platform, support, and key features like the loans and crypto card. We appreciate your trust!

Rated 5 out of 5 stars

A Reliable and User-Friendly Crypto…

A Reliable and User-Friendly Crypto Platform
I've been using Nebeus for a few years now, and I'm impressed with their user-friendly platform. A standout feature for me is their crypto-friendly IBAN, which makes it seamless to transfer euros from my crypto trades to my regular bank account. I've also utilized their earning programs, crypto card, and loan services, and appreciate the convenience they offer.

19 May 2025
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Reply from Nebeus

Thank you so much for your kind words and continued trust over the years! We're thrilled to hear that you've found our platform user-friendly and that features like the crypto-friendly IBAN and our earning, card, and loan services have been helpful to you. We truly appreciate your feedback and support!

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