Same as everybody listed below me - wish I'd read these first. Ordered 10 days ago. Received a confirmation email for the order but still nothing on the actual merchandise being shipped. Will be fi... See more
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Placed my order on Nov 20 for Christmas items. Received 2 shirts last Friday (12/27), Received 1 shirt (12/30), still waiting on dress & 2 pairs of earrings. Wanted to return because it wouldn't m... See more
Do not buy from this company! Total scam. Requested a refund after I never got a shipping update after 10 days. They confirmed it hadn’t been shipped but refused to issue a refund though it states on... See more
Don't Order! I purchased a Christmas jumper 18th November, Tracked the Item the statue says delivered a week ago.... no sign of it, they don't even state the delivery courier, I don't think the ite... See more
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Terrible
This is a POOR POOR company. Not getting any relevent answers, I'm getting replys to my problem that they caused with irellivent answers.
I ordered a item that was in stock and paid 13 pound JUST for delivery to make sure it was here before my holiday. To then have to ask where my item is? To be told that it hadn't even been shipped due to high demand ? Although it was in stock when I bought it, Asked for a refund on the whole thing before they shipped it as it wont be on time for my holidays and no use to me, to be ignored and then shipped?
Now to return it I will have to pay the return postage fee. I also contacted through FB messenger and again getting irrelevant answers giving me updates about tracking my SHIPPED item ! Still no reply from the email I sent previous to ask them NOT to ship but to refund me. Load of rubbish and POOR POOR customer service.
19 June 2019
Unprompted review
Don't bother with this company
Don't bother with this company, I made an order 2 weeks ago and they still haven't even posted It! Ridiculous, by the time I get it I won't need it.
30 May 2019
Unprompted review
DO NOT ORDER FROM HERE!!!!!
DO NOT ORDER ANYTHING FROM THIS WEBSITE!!!!!
I never confirmed an order and cancelled it because I changed my mind after seeing the conversion rate was ridiculous.
My account was charged anyway. I immediately emailed them to cancel the order (as their website suggests to do) and the response I got was "We have received your payment and now we are still processing your order.
Due to this item you ordered is selling-well in the market, order demand is really large, so that we have many orders yet.
We will arrange to ship it once packed well, hope you can be patient.
If you have any questions, please kindly contact us here."
So I emailed them again and got this as a response, "Thank you for your message.
The shipping cost is $1.99.
We suggest you not cancel order, as this item is on promotion sale, we have enough stock. It takes some time to pack it. As busy season, shipping might take more days to arrive. We would be much appreciated for your patient waiting.
If any problems, please feel free to contact us in time."
They keep trying to talk me out of cancelling instead of cancelling the order I didn't authorize! I have emailed them an additional 4 times yet nothing ..... no response!
What a joke of a company!
DO NOT BUY FROM THEM!!!
23 May 2019
Unprompted review
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