Neonfilter Reviews 2,194

Great service, fast and friendly! The quality of the product is next level and I would 100% recommend!

Happy with the service and product I bought.

Outstanding service as always - arrived in good time, well packaged and as described- great value for money.
I’m sure I’ll be back again, for future purchases.
Highly recommend.
Always go above and beyond!

Great design and very bright, quickly received my bespoke made design lighting

Very competent service and timely updates - thanks for a great product

Amazing product! It arrived so quickly and is really great quality. It actually looks so much better than we thought it would and couldn’t recommend their services enough :)

Received my order from Neon Filter very promptly, the support were amazing at dealing with my advanced requirements and the whole process from sending our logo, to receiving the order was done within 4 days very happy

Initially a great clear and precise website. Helpful on the phone when asked a few questions. That's our second neon sign now and so far very pleased with them.Yes as others have highlighted the turnaround time could be a little quicker.

Customer service, explanation, speed and delivery were all exceptional. I’m so pleased with the item!

Great experience purchasing my custom sign for my grooming salons. I had a few questions while I was designing. I called up and they were very helpful and answered my questions every time.
Quick production and delivery. Would definitely shop again.

Amazing product. Easy online process. Great communication. Fast delivery.

Great product and made nicely however the longevity it takes to get your order delivered is a bit long. Considering the price for a bit of cut out Perspex with some flexible led tape which cost us £150 odd
I think the turn around time could be better, when asking about delivery time I was told I could pay an additional £180 for a quick service which I wasn’t going to do.
We work in broadcasting and projects have to be completed on time, this one fell behind because of the slow service therefore I won’t recommend for that reason

Good product - better than expected - very pleased,
well packaged and prompt delivery
will use this seller again.
Highly recommended five 🌟

Placed an order for custom made neon at 1:58pm paid £648.90 called the offices as asked this to be shipped out for a wedding as we are an events company and ours had blown.

Was told by the colleague who worked there Ellie who was very rude on the phone stating even though I clicked next day delivery wouldn’t be able to do as it’s 24 hours production. With this wanted to cancel the order she has refused to refund me even though the call was made at 1:59 1 minute after placing the order that it’s already in production even though they couldn’t do it and I wouldn’t receive until the Tuesday following week.

I am not one to write reviews but I found her attitude rude and not friendly at all.

Honestly avoid this company as the customer service is appalling!

Superb product of excellent quality , delivery as promised, great customer service very communicative

We wanted a bespoke neon sign for our offices with our company logo and some working beneath. the sign is fabulous and was delivered within 5 days from signing off the proof .

we cant thankyou enough . we are even planning on ordering another

Bought a sign for my Daughters bedroom. She & I absolutely love it! It really sets the room well. Ellie in customer service was lovely & very helpful. Will definitely be ordering again!

We have used NeonFilter on multiple occasions and are blow away but the attention to detail, customer service and quality products!

Bought a sign from them at Christmas that looks brilliant when on.
We’ve had a problem with it flashing/pulsing. I rang and spoke to Ellie, asked me to send a photo and a video of what was happening.
Got a reply about an hour late saying that there was a problem with the power pack.
The email was apologetic about the fault, A new power supply and been posted out and would be with us shortly.
New power supply was delivered by a courier the next day.

Brilliant service from them,
Thank you.
Nik.