Net Curtains Direct Reviews 4,776

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting their durability and value for money. The ordering process is frequently described as simple and efficient, with many appreciating the user-friendly website and helpful labeling for easy identification. People also highlight the prompt and reliable delivery service, often receiving their orders quickly and well-packaged. However, some customers also noted issues with product accuracy, such as curtains being made to incorrect measurements or arriving with an unexpected tint. A few other people also felt that the quality was not as expected, mentioning poor stitching or labels that were difficult to remove without damaging the product.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers praised the excellent quality of the... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent quality of... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast delivery times,... See more

Service

People report positive experiences with service. Customers consistently praise the excellent service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The net curtain I bought is beautiful, well made with the workmanship being of excellent quality. I use Net Curtains Direct as I can trust them and know I'm going to receive amazing quality items... See more

Rated 5 out of 5 stars

Excellent products and services! I found this company when I was searching for online suppliers if net curtains, etc. and their selection and prices covered all tastes. The ordering process was simple... See more

Rated 5 out of 5 stars

I would definitely recommend Net Curtains Direct, 5 star experience. When ordering my nets I made a mistake with one of my measurements, I emailed them and got a response the next day as it was late... See more

Rated 5 out of 5 stars

I have used Net curtains direct for many years. This order was a large one so took a little longer but was despatched in line with their time line. Unfortunatly, Royal Mail did not deliver on agreed... See more


Company details

  1. #79 of 118 best companies in Interior designer
  2. #18 of 27 best companies in Curtain Shop
  3. #12 of 21 best companies in Curtain Maker and Retailer
  4. #25 of 39 best companies in Window treatment store

Written by the company

The world's premier sheer curtain online shop, based in the UK providing bespoke net & voile curtains & ready-made panels worldwide. Free UK standard shipping on orders over £59. Fast, secure & friendly service. Use our sample service to help you decide on your final design & fabric.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent

Not bought from Net Curtains Direct before but will definitely do so again. Good website that was easy to use and worked out meterage automatically,eg 2 X width, 1.5 X width etc.
Delighted with nets when they arrived at a great price too.
Very happy

2 May 2025
Unprompted review
Rated 5 out of 5 stars

Dear All

Dear All, thank you so much for your wonderful Net curtains. We are so pleased with the quality of service, the materials are brilliant the sizing spot on and to top all they arrived earlier than expected.
Keep up the good work
Kind regards Philip and Tina (Somerset)

26 April 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful nets have arrived on time

Beautiful nets have arrived on time. As described on the website, well packaged and presented. I found the website really helpful in terms of images showing 2x width, 3x width etc. Loads of choice. Wouldn’t hesitate to recommend or use again

14 April 2025
Unprompted review
Rated 5 out of 5 stars

My beautiful windows

As soon as the parcel arrived my windows cleaned and up they went.
Quilty and fit perfect can’t stop looking at them. Thank you regards Maria Cornelius.

9 April 2025
Unprompted review
Rated 4 out of 5 stars

Order ended up cancelled, but 1st-class service

I wanted the Dorset voile made flat to not obscure even the slightest hint of daylight. The first order came slightly wrong, but an email offered to redo it. Unfortunately when making the replacement order, the team wasn't happy with how the voile was coming together, so refunded me, apologised and offered alternatives. They've also said they don't need the originals to be returned, as I'd explained they were up and getting them down and then faffing with rods, etc. would be a pain as well as very inconvenient. Overall excellent service from Simm and Kate and the team.

4 April 2025
Unprompted review
Rated 5 out of 5 stars

Unable to buy at shops

My daughter helped me order as i needed new nets and was just unable to buy in the shops !
I just wanted plain ones and got what i wanted. they arrived quickly and look beautiful. very good quality.

18 February 2025
Rated 5 out of 5 stars

Extremely pleased

Extremely pleased with the quality of the three Sophie net curtains purchased. Exact to measurements ordered. Delivered one week early. Would definitely use again.

16 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent product

Prompt, careful and professional service.
Good quality nets, arrived well packaged and not at all screwed.
The over-stitched sides are neat and evenly sewn.

25 February 2025
Unprompted review
Rated 3 out of 5 stars

I liked the soft fall of the curtain…

I liked the soft fall of the curtain material and the fit is spot on as long as they don't shrink in the wash.

Maybe one or two corners could have been finished a little better

Creases in the middle of the biggest curtain are quite deep, hoping they iron out. Maybe you could advise on that.

20 November 2024
Net Curtains Direct logo

Reply from Net Curtains Direct

Hello Christine,

Thank you for your feedback. We're sorry to hear that there were issues with the corners and some creases on your curtains. Creases are normal and occur from the fabric being stored on a roll or they happen in transit but these do normally either drop out when the curtain is hung or they iron out without issue.

Can we please ask whether you have contacted us with some images of this issue? We cannot locate any communication from you with this email address. If not, please could we ask you to do so. This will better enable us to take a look and assist.

Kind Regards
The NCD Team

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