No customer support. Almost a hoax in that way. Would not order anything. You might not get what you paid for. Also there is no tracking for your order status.
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See what reviewers are saying
Shipping does not work. I used the partners recommended by Netpris and my products never got delivered. How can you sell products when you don't have logistics or delivery working. Will never buy thin... See more
Bestilte 29-07 og det er nu 09-08 og har ikke hørt eller modtaget mine varer. Sidste besked er fra da jeg købte hos dem. Besked: We have received notification about the shipment, currently locat... See more
Before it was working well - now they do not proceed with the stuff (shipping with shippii which is also not answering), not answer to any emails, no nothing. Let's see if I need to take it to my cred... See more
Company details
Written by the company
Spar op til 70% på øl, sodavand, vin, slik og meget mere.
Contact info
Apenraderstrasse 41 - 45, 24939, Flensburg, Germany
- 70 71 50 71
- kundeservice@netpris.dk
- www.netpris.dk
2.1
Poor
8K reviews
Hasn’t replied to negative reviews
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29 days for ordre. Shippii totally useless!
Placed order Jan 7. Payed extra to Shippii. Netpris sent it the day after. Could not sign in at Shippii. Numerous calls to them. After 10 days they answered and package was lost. Finally Netpris answered my fourth mail but did not know anything.
One nice person at Netpris communicted well.
Shippii is to blame here! Absolutely useless service!
Never got tracking number as promised.
Package was sent with normal Postal service and delivered 29 days after placed order.
Will never buy chocolate there again - unless they change their shipping partner!
6 February 2015
Unprompted review
Reply from Netpris
Hello Katene.
I am sorry that you have had a bad experience. Normally packing + shipping are between 2-9 days and unfortunately this is not the experience you have had. Less than 1% of the packages SHIPPII handles "disappear" during transport, but it's really too bad when it happens. Best
den dårligste behandling vi har fået i nethandel
og i dag onsdag .17/12.-. men igen vare....
----------------------------------------
From: Netpris
Date: 17-12-2014 15:00:02
To: "Subject: [#JIG-19802] Ticket replied: Fw: Re: Fwd: Netpris Ordrebekrftelse 200009405
Hej Svend.
Ordren er pakket og overgivet til fragtfirmaet, du modtager en mail med tracking når den er på vej.
I kan altid ringe til shippii for at høre mere.
Vi undskylder den lange ventetid.
I ønskes en rigtig glædelig jul.
Mvh
Peter
Ticket status has been changed to
Closed
With best regards,
Netpris Admin
------------------------------------------------
1idag den 16, denne . men igen vare.
-------------------------
Ticket replied: Fw: Re: Fwd: Netpris Ordrebekrftelse 200009405
Hej Svend
Jeres ordre er pakket og afventer transpotøren.
I kan ringe til shippii for at høre mere, men jeg ved der bliver hentet vare hele tiden og jeres vare er sendt i det øjeblik i modtager en mail med tracking.
Som det ser ud nu har i jeres vare mellem onsdag og fredag men jeg kan intet love, i skal snakke med fragtfirmaet for at få nærmere besked men det er mit bedste gæt.
I kan altid skrive eller ringe hvis i ønsker hjælp eller har sprøgsmål også skal vi gøre vores bedste for at hjælpe jer.
Vi undskylder den lange ventetid, det er jul og vi har meget travlt men gør hvad vi kan.
Rigtig god jul og god mandag.
Mvh
Peter
Ticket status has been changed to Closed
With best regards,
Netpris Admin
------------------------------------------------------
Og nu er den 13. December stadig ingen varer.
med disse kommer som en lind strøm.
Undre om de er gået i hi..
-------------------------------------------------------------
Hello, "Svend.
Thank you for contacting us. This is an automated response confirming the receipt of your ticket. One of our agents will get back to you as soon as possible. For your records, the details of the ticket are listed below. When replying, please make sure that the ticket ID is kept in the subject line to ensure that your replies are tracked appropriately.
Ticket ID: ETJ-80315
Title: Fw: Re: Fw: Re: Fwd: Netpris Ordrebekrftelse 200009405
With best regards,
Netpris Admin
---------------------------------------------
de husket at trække for fragt men varen der er bestilt 3. dec, er ikke kommet, og ved henvendelse - kun dette
----
Hello,
Thank you for contacting us. This is an automated response confirming the receipt of your ticket. One of our agents will get back to you as soon as possible. For your records, the details of the ticket are listed below. When replying, please make sure that the ticket ID is kept in the subject line to ensure that your replies are tracked appropriately.
Ticket ID: JIG-19802
Title: Fw: Re: Fwd: Netpris Ordrebekrftelse 200009405
With best regards,
Netpris Admin
og denne
Hello
Thank you for contacting us. This is an automated response confirming the receipt of your ticket. One of our agents will get back to you as soon as possible. For your records, the details of the ticket are listed below. When replying, please make sure that the ticket ID is kept in the subject line to ensure that your replies are tracked appropriately.
Ticket ID: JBJ-47940
Title: Re: Fw: Re: Fwd: Netpris Ordrebekrftelse 200009405
With best regards,
11 December 2014
Unprompted review
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