Their contract tucks you up wonderfully. 7 year term, when i was promised a 2 year deal - check the small print. The savings that were promised transpired to be double what we were paying - T&C's st... See more
Company replied
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See what reviewers are saying
After 15 months our service is not 100% functioning. We have repeated faults that just keep recurring, particularly after "updates". Since the initial 12 months were up the costs are creeping up - thi... See more
Company replied
Terrible avoid at all costs. Extortionate service charges, and extremely lengthy service contracts (84 months) none of which are made clear at the time of signing. They will even suggest that you nee... See more
Absolutely shocking behaviour with misleading contracts and charges. I was quoted £99pm for my contract, it was actually £300. 30 month contract - small print states 39 months. Latest scam, we made... See more
Company replied
Company details
Information provided by various external sources
Transforming Business Communications
Contact info
Communications House, TF1 6QJ, Telford, United Kingdom
- 0800 097 6543
- enquiries@networktelecom.co.uk
- www.networktelecom.co.uk
1.5
Bad
70 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Beware!
Lengthy contracts, received in writing the maximum I would pay each month, now paying almost double due to hidden discounts ending. At least 3 account managers in less than 3 years, none of whom have introduced themselves, I've found out when making contact due to queries over the billing. Customer service is fantastic during negotiation and installation, but once they've got you its awful
4 January 2019
Unprompted review
Simon was very informative
Simon was very informative, had all the answers to out questions.
transferring from our current system to there new one was seamless and interruption to work.
11 October 2018
Unprompted review
Sam Stevens resolved our wifi issue…
Sam Stevens resolved our wifi issue fast and efficiently and simon Ball resolved out server issue fast and efficiently also, very friendly and helpful
12 September 2018
Unprompted review
Good people to deal with
Our telecoms have been provided by Network Telecoms for over 12 years and their service has been excellent.
We are moving to serviced offices this year which includes telephony so, we have to terminate our contract early with our supplier. I’m please to report that Network Telecoms acted honourably and we reached an acceptable settlement without issue.
Simon Sharman – Director, Matrix Graphics Ltd
28 August 2018
Unprompted review
Great company for sorting any situation.
We have been with Network Telecom for over 6 years now and have recently made another move to a new location. Ali Barratt, our account manager has been outstanding in her assistance towards our easy transition from the old premises to the new building. Without her we would never have been able to have made this move go as smoothly as it did.
We would like to thank her and the whole team for all their help and support.
24 August 2018
Unprompted review
Complete Service Failure
Shocking service fail to correct issues for over a year telecoms sold as saving money for NHS based organisation, we are charged an average of £2 for 999 calls, not ethical, bills have nearly doubled, inherited contract that was sold on savings.
So many issues and errors, can not recommend.
23 May 2018
Unprompted review
What's it like to work for Network Telecom?
Having been on board with the company for the passed three months now I am pleased to say that the company is a great family owned and friendly cultured place to work. Speaking unbiased I wanted to say in a forum that wasn't owned or branded as Network Telecom that it really is an ambitious and fast paced company which values the people very highly. I have been impressed with the open door policy of the senior management team and most of all how much everyone cares about customer service. If you are based in the Shropshire area I would rate Network Telecom as one of the best places to work around.
19 October 2015
Unprompted review
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