Nevisport Reviews 

3,164
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,855 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent quality and wide selection of products available, often finding items at very competitive prices. Many people also highlight the smooth and easy ordering process, appreciating the efficient service and helpful assistance received. Reviewers frequently express satisfaction with their purchases, noting that products are as described and meet their expectations. However, some people mentioned significant issues with delivery services, often citing delays, poor tracking, and problems with specific couriers like DHL. A few customers also experienced receiving incorrect items or incomplete orders, leading to frustration. Additionally, some reviewers noted difficulties with product sizing or the return process, including slow refunds or lack of clear return information.

What people talk about most

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers praising fast and speedy... See more

Product

Customers consistently note positive experiences with product, often praising the great quality and price of... See more

Order

Customers had ambiguous experiences with order, with some praising the fast delivery and easy process, noting... See more

Price

Reviewers mention positive feedback about price, consistently finding great deals and competitive pricing on... See more

Service

Clients share positive opinions on service, with many reviewers highlighting excellent and super efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The rucksack purchased was as expected and at the best price available. It would have been nice to have an additional front pocket but for an 18L it was one of the few that came with a waist/hip strap... See more

Company replied

Rated 4 out of 5 stars

Ski helmet purchase is tricky to get right, even when you are in a shop. So I had my concerns about online purchasing. But Nevisport were efficient and easy to deal with, even though the helmet didn't... See more

Company replied

Rated 4 out of 5 stars

No issues at all with the website or price, but the delivery service really spoilt my experience with Nevisport. Poor tracking, delays, has it disappeared all together? But my boots finally arrive... See more

Company replied

Rated 4 out of 5 stars

I used the the Zoka trainer measure tool first before ordering the size however the shoe was too small. Returns were easy via Asda the refund came about 2 weeks later.

Company replied


Company details

  1. #5 of 5 best companies in Climbing club
  2. #111 of 127 best companies in Activewear shop
  3. #78 of 79 best companies in Camping Shop
  4. #209 of 237 best companies in Men's clothes shop
  5. #33 of 39 best companies in Running Shop
  6. #14 of 15 best companies in Winter sport shop
  7. #204 of 256 best companies in Ladies' clothes shop

Written by the company

Nevisport is the UK's premier outdoor store. Find everything you need for camping, hiking, skiing, climbing and more. Buy online or from one of our nationwide stores.


Contact info

3.9

Great

TrustScore 4 out of 5

3k reviews

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Asks customers to review

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3.9

All reviews

(3,164)

1,826 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Quick delivery poor aftersales

2 purchases different sizes very quick delivery, however. 1 sent back for refund. Don't hold your breathe for this now 13 days since product sent back and 9 days since they received this. Was advised it takes 10 days for refund however have also been advised that they are not showing product as being received oh and they only count working days not weekend what a lot of rubbish I can walk into my local nevisport on a Saturday no problem. Will not be ordering from them again poor aftersales and would definetly not use asda to you even though company supply returns form half their returns must disappear. Now opened on PayPal disputes

29 May 2026
Unprompted review
Nevisport logo

Reply from Nevisport

Hi Paul,

We appreciate you sharing your experience with us. We are concerned to hear about the delay in processing your refund and the issues with the return tracking. We will look into this.

Kind Regards

Nevisport

Rated 5 out of 5 stars

Arrived quickly

Arrived quickly, easy to order. Didn’t fit so easily returned and refunded. Great service

11 May 2026
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Reply from Nevisport

Hi Susan,

We're happy to hear your order arrived quickly and the return process was easy. Thank you for your positive feedback.

Kind Regards

Nevisport

Rated 1 out of 5 stars

Took ages to arrive. Item not as expected.

Took ages to arrive. With the amount paid for postage I would have expected a free return.
Item not as expected. Arrived in a torn wrapping bag.

13 May 2026
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Reply from Nevisport

Hi Carol ,

We appreciate your feedback regarding the delivery time and packaging. We are reviewing our processes to prevent similar issues.

Kind Regards

Nevisport

Rated 5 out of 5 stars

delivered promptly and exactly what i…

delivered promptly and exactly what i was expecting

11 May 2026
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Reply from Nevisport

Hi Julian,

We appreciate your positive feedback. We are glad your order arrived promptly and met your expectations. Thanks for shopping with us.

Kind Regards

Nevisport

Rated 1 out of 5 stars

I tried to buy local to support a…

I tried to buy local to support a Scottish shop. Unfortunately DHL lost the package and delivered it late. I'd gone on my trip by this point so the gear was not needed. I had to go elsewhere to find the equipment in time.

11 May 2026
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Reply from Nevisport

Hi Sam

We are truly sorry to hear about the lost package and the inconvenience this caused with your travel plans. We appreciate you supporting our shop and regret that the gear arrived too late. We are looking into this delivery issue to prevent future occurrences.

Kind Regards

Nevisport

Rated 5 out of 5 stars

A great price and easy to navigate…

A great price and easy to navigate website with hastle-free prompt delivery. Excellent service, as always, from Nevisport.

12 May 2026
Nevisport logo

Reply from Nevisport

Hi Michael,

We're pleased you found our prices great and our website easy to navigate, with hassle-free and prompt delivery. Thank you for your continued support.

Kind Regards

Nevisport

Rated 5 out of 5 stars

Great range of products and competitive prices!

I found Nevisport by chance when preparing for my trip to Peru, and have been coming back since.

12 May 2026
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Reply from Nevisport

Hi

We're so glad we could help with your Peru trip and that you keep coming back. Thank you for your kind words.

Kind Regards

Nevisport

Rated 5 out of 5 stars

Super Speedy service

Easy ordering online and the delivery arrived within 2 days. Great service.

8 May 2026
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Reply from Nevisport

Hi Jason,

We're glad to hear you found online ordering easy and your delivery arrived quickly. Thank you for your kind words and for shopping with us.

Kind Regards

Nevisport

Rated 5 out of 5 stars

Good value

Its an easy website to negotiate. Very good price. The item was as described and came in double quick time. Very satisfied.

5 May 2026
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Reply from Nevisport

Hi Mike,

We're so glad you found our website easy to use and that your item arrived quickly, exactly as described. Thank you for your positive feedback.

Kind Regards

Nevisport

Rated 5 out of 5 stars

I ordered a pair of hiking boots they…

I ordered a pair of hiking boots they arrived really quickly and the price was very competitive.

11 May 2026
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Reply from Nevisport

Hi Alison,

We're glad to hear your hiking boots arrived quickly and that you found our pricing competitive. Thank you for your positive feedback.

Kind Regards

Nevisport

Rated 4 out of 5 stars

Lovely t shirts

Lovely t shirts, good value and fast dispatch, only negative is delivery firm dhl, who kept delaying delivering,

4 May 2026
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Reply from Nevisport

Hi

Thanks for your feedback. We're glad you liked our t-shirts and value. We regret the delivery delay and will review with our delivery partners.

Kind Regards

Nevisport

Rated 5 out of 5 stars

Good price quicker than expected…

Good price quicker than expected delivery. And perfect fit of Noth Face shoes. Thanks

9 May 2026
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Reply from Nevisport

Hi Keith,

We're delighted to hear you're pleased with the price, quick delivery, and perfect fit of your shoes! Thank you for your feedback.

Kind Regards

Nevisport

Rated 5 out of 5 stars

Great product

Great product, great price.

6 May 2026
Nevisport logo

Reply from Nevisport

Hi Wendy,

We appreciate your positive feedback on our product and pricing. Thank you for your kind words.

Kind Regards

Nevisport

Rated 5 out of 5 stars

Excellent boots promptly delivered easy…

Excellent boots promptly delivered easy online ordering process and promptly delivered thanks.

8 May 2026
Nevisport logo

Reply from Nevisport

Hi JH,

We're happy to hear you found our online ordering easy and your boots were delivered promptly. Thank you for your feedback.

Kind Regards

Nevisport

Rated 5 out of 5 stars

Excellent all round

Excellent all round

8 May 2026
Nevisport logo

Reply from Nevisport

Hi Jay,

We appreciate your positive feedback. We're glad it was excellent all round.

Kind Regards

Nevisport

Rated 5 out of 5 stars

Good price

Good price, no fuss, easy tracking.

7 May 2026
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Reply from Nevisport

Hi Customer,

We appreciate your positive feedback. We're glad you enjoyed our service.

Kind Regards

Nevisport

Rated 5 out of 5 stars

Coat

No issues at all

7 May 2026
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Reply from Nevisport

Hi Peter,

We're glad you enjoyed your experience. Thank you for your positive feedback.

Kind Regards

Nevisport

Rated 5 out of 5 stars

Couldn’t be bettered

Paddy and colleagues in Aviemore are superb. Above and beyond customer service- excellent professional knowledge couldn’t be bettered. Prices extremely competitive. Many thanks guys

4 May 2026
Nevisport logo

Reply from Nevisport

Hi Sheila,

We are so glad to hear you had such a positive experience with our team. We truly appreciate your kind words and excellent feedback!

Kind Regards

Nevisport

Rated 5 out of 5 stars

Quick and efficant

Quick and efficant. Items as described

26 February 2026
Nevisport logo

Reply from Nevisport

Hi James,

We're glad you enjoyed your experience. We appreciate your positive feedback!

Kind Regards

Nevisport

Rated 5 out of 5 stars

Great boots at a great price

Nevisport had the boots I wanted at a very good price. Very easy to order, with speedy despatch of my order. I had good communication of the tracking details, and the courier delivered in good time.

6 May 2026
Nevisport logo

Reply from Nevisport

Hi Andrew,

We're delighted to hear you found the boots you wanted at a great price. We appreciate your positive feedback on the easy ordering, speedy dispatch, and good communication.

Kind Regards

Nevisport

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