NewBold Solicitors Reviews 

1,328
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and dedication, making interactions pleasant and productive. People frequently highlight the exceptional customer service and clear communication, ensuring they felt informed and supported throughout their journey. Reviewers also appreciate the prompt response times, noting that queries are handled quickly and efficiently, often within 24 hours. Many consumers found the overall service to be excellent, making complex processes stress-free and manageable for them. People often noted the smooth user experience, with the team effectively guiding them through important life stages like buying a home.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers expressing gratitude for the outstanding and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, knowledge, and... See more

Customer service

People report positive experiences with customer service, highlighting the professionalism, knowledge, and... See more

Response time

Users describe positive interactions with response times, with many reviewers highlighting prompt... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the process was made much... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We cannot fault Jessica and her team. Exchange of contracts within 5 weeks completion within 6! We actually had two purchases with the first one falling through. Jessica and her team were abl... See more

Company replied

Rated 5 out of 5 stars

This is the 3rd time we have used Newbold and we would use them again if ever needed. We had a very complex and difficult purchase, made even more difficult by completely inept solicitors on the oth... See more

Company replied

Rated 5 out of 5 stars

The sale of my in-laws property was extremely complicated due to Court of Protection needs. Tracey and Caitlin were excellent in all aspects of the sale, ensuring we were kept up to date with dev... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with the team throughout my house sale. Everything was handled smoothly and efficiently from start to finish. A special thank you to Sarah Alcock, who was always responsi... See more

Company replied


Company details

  1. Legal Services
  2. Conveyancer
  3. Law firm
  4. Lawyer
  5. Property lawyer

Information provided by various external sources

Here at NewBold Solicitors, we strive to provide practical, jargon-free legal advice to all clients. Our professional solicitors are talented, enthusiastic, and experienced enough to assist you with any and all legal issues. Due to the complexity of the law, it is very important to seek legal advice from a knowledgeable expert with a good background in the relevant area and with access to the most up-to-date case laws and statutes. Regardless of your situation, our solicitors will do whatever they can to resolve your legal issues quickly and effectively. We always avoid unnecessary costs; above all, we want our clients to feel that they are getting value for their money. We will always tell you the truth and work closely with you to achieve the best possible results.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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No recent history of asking for reviews

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4.8

All reviews

(1,328)

91 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. The team was professional, efficient, and always available to answer our questions. Communication was clear throughout the process, and everything was handled smoothly. Thank you for helping us complete our house purchase. Highly recommended! ⭐⭐⭐⭐⭐

29 May 2026
Unprompted review
NewBold Solicitors logo

Reply from NewBold Solicitors

We appreciate you taking the time to leave us a review.

We shall be sure to provide your feedback to the team and we know they will be delighted to hear your kind comments.

Thank you for using Newbold Solicitors.

Rated 5 out of 5 stars

Great service by Tracey Edwards

Great service by Tracey Edwards , Caitlin and Team

Great professional team and quick to respond to all queries for the sale process - This was our third time we have worked with Tracey and team and it was positive experience as always.

We will be always happy to recommend Tracey and team.

29 May 2026
Unprompted review
NewBold Solicitors logo

Reply from NewBold Solicitors

Thank you for your review of Tracey and her team!

It's great to hear that you have returned to work with us on a number of occasions and we really value your repeat instructions.

Your recommendation is very much welcomed.

Rated 5 out of 5 stars

As usual a fantastic service by Jacqui…

As usual a fantastic service by Jacqui pulling out all the stops for completion to be on time. Jacqui has done several conveyances for me and my family and we wouldn’t use anyone else.

15 May 2026
Unprompted review
NewBold Solicitors logo

Reply from NewBold Solicitors

Jacqui will be really pleased to receive your review and we shall take great pleasure in sharing it with her.

She is one of our longest serving members of the team and we know how committed to client care she is.

We really value your repeat instructions and wish you the best in your new home.

Rated 5 out of 5 stars

As a letting agent

As a letting agent, we regularly use Newbolds when we need to recover possession of a property. They consistently provide a professional, diligent, and efficient service, and we cannot thank them enough for their support. Elisse and Caitlin have been especially helpful, always going above and beyond whenever assistance has been needed.

22 May 2026
Unprompted review
NewBold Solicitors logo

Reply from NewBold Solicitors

Thank you for your review!

We shall be sure to pass your feedback on to the team.

We value all of our working relationships, both with clients and professionals alike.

We recognise that a strong professional relationship can add value to our mutual clients' experiences and look forward to continuing to work with you.

Thank you.

Rated 5 out of 5 stars

Property Sale.

The sale of my in-laws property was extremely complicated due to Court of Protection needs.
Tracey and Caitlin were excellent in all aspects of the sale, ensuring we were kept up to date with developments every step of the way.
Thank you so much.
Your service and care were exceptional.
Andrew and Kerry.

20 May 2026
Unprompted review
NewBold Solicitors logo

Reply from NewBold Solicitors

It is a pleasure to receive your review of the Tracey's Team Kerry.

We will be sure to share your kind feedback with Tracey and her team.

We are really pleased to hear that the complications and issues which were present or which may have arose were dealt with and a completion was able to be achieved for you.

Thank you for using Newbold Solicitors.

Rated 5 out of 5 stars

Sale of Home

Newbold and Sarah was excellent, kept me up to date and engaging. Only escalated issues when needed. No unexpected surprises. Will use again for sure.

14 May 2026
Unprompted review
NewBold Solicitors logo

Reply from NewBold Solicitors

Good Afternoon Simon,

Thank you for taking the time to leave Sarah a review.

Your feedback is most appreciated.

We would of course be happy to assist you in the future.

Rated 5 out of 5 stars

Newbold provided a speedy, & polite, property sale service.

Newbold provided a speedy service in assisting me with the sale of my late mother's property. Staff were always polite and helpful, from the reception team through to those dealing with the sale. Queries were promptly answered. Special thanks to Bethany Sadler‑Evans.

12 May 2026
Unprompted review
NewBold Solicitors logo

Reply from NewBold Solicitors

Roger, we really appreciate you taking the time to leave Sarah Cook's Team a review!

It's a pleasure to receive feedback which is testament to the hard work and dedication of the team.

We're pleased that we were able to assist you in what we appreciate may have been a personal transaction to you.

Thank you for your kind instructions.

Rated 5 out of 5 stars

Used Newbold Solicitors to deal with…

Used Newbold Solicitors to deal with the sale and purchase of my properties. Massive thank you to Tracey, Debbie and their team. Process was stress free and always keeping me updated. Was invited in by Debbie to speak through the contracts etc and very informative - Thank you for your amazing service

1 May 2026
Unprompted review
NewBold Solicitors logo

Reply from NewBold Solicitors

Your review is most welcome Josh!

We will be sure to share your kind words with Tracey's Team who we will be delighted to hear your comments.

Thank you for using Newbold Solicitors.

Rated 5 out of 5 stars

Debbie Williams

Debbie Williams was absolutely amazing! So patient & totally professional throughout the whole experience. We had numerous hiccups including the buyer's sale falling through days before we were due to sign all of the paperwork. She was fantastic! Thank you so much Debbie, we are eternally grateful to you x

30 April 2026
Unprompted review
NewBold Solicitors logo

Reply from NewBold Solicitors

Thank you for taking the time to leave us a review Gill.

It is really pleasing to receive your kind feedback which we will share with our teams.

We're glad that Tracey's Team were able to assist you and that Debbie's actions were stand out for you.

Thank you for using Newbold Solicitors.

Rated 5 out of 5 stars

What can I say apart from excellent

What can I say apart from excellent. The team made my first time buying experience so stress free. Always on hand to answer questions and kept informed at every step. Thank you Tracey, Caitlin and Debbie

24 April 2026
Unprompted review
NewBold Solicitors logo

Reply from NewBold Solicitors

Thank you for your review Louise!

We recognise that buying your first home can be a daunting process and its great to hear that the team were able to guide you through the process and kept this as stress free as possible. We shall be sure to share your kind words with Tracey, Debbie and Caitlin who will really value your comments.

We wish you many happy memories in your new home.

Rated 5 out of 5 stars

Easy straight forward transaction

Easy straight forward transaction, would definitely recommend and use again

24 April 2026
Unprompted review
NewBold Solicitors logo

Reply from NewBold Solicitors

Your review and recommendation is most welcome Jamie!

We are sure Gemma and Eve will be pleased to hear your kind words.

Thank you for instructing Newbold Solicitors.

Rated 5 out of 5 stars

Excellent communication

I worked with Alysha Parsons on the sale of my property.

Throughout the process Alysha and her team notably Sian Gower were excellent at communication and knowledgable about the convencying process. They were always willing to answer my queries promptly and were very professional throughout the process.

The sale was difficult due to a poorly chosen solicitor on the buyers end but we still managed to get it through.

I had a great experience working with Newbold so I also instructed them on my current property purchase.

10 April 2026
Unprompted review
NewBold Solicitors logo

Reply from NewBold Solicitors

Thank you for your review Athi!

It is really pleasing to hear your feedback for the team and we shall be sure to pass this over to Alysha and Sian.

Your further instruction is really valued and we look forward to progressing your purchase transaction to a satisfactory conclusion as well.

Rated 5 out of 5 stars

I had a great experience with the team…

I had a great experience with the team throughout my house sale. Everything was handled smoothly and efficiently from start to finish.

A special thank you to Sarah Alcock, who was always responsive, professional and clear in her communication. She made the whole process much less stressful and kept everything on track.

I would highly recommend their services.

17 April 2026
Unprompted review
NewBold Solicitors logo

Reply from NewBold Solicitors

Thank you for taking the time to leave us a review Pyi.

We're pleased to hear that your transaction progressed smoothly and that you were satisfied with the services provided by Sarah. We will be sure to share your feedback with her.

Thank you for your recommendation and using Newbold Solicitors.

If we can be of any assistance in the future, please do not hesitate to contact us.

Rated 5 out of 5 stars

Excellent experience from start to…

Excellent experience from start to finish. They were professional, efficient, and incredibly responsive throughout the entire process.

Communication was clear and timely, and they always took the time to explain things in a way that was easy to understand, which really helped reduce the stress of the transaction. Any queries I had were handled quickly and thoroughly, and I always felt confident that everything was progressing as it should.

Their attention to detail and proactive approach ensured that the process moved smoothly, and any potential issues were addressed before they became problems. I truly appreciated their dedication and reliability.

I would highly recommend their services to anyone looking for a trustworthy and knowledgeable conveyancing solicitor. Thank you again for making what can often be a stressful experience feel straightforward and well-managed

17 April 2026
Unprompted review
NewBold Solicitors logo

Reply from NewBold Solicitors

Your review is most welcome Lauren!

It's great to hear of your experience with Jessica Baldwin's team.

We really appreciate the time taken to leave your review and will be sure to share this with the team who will be very happy to read your comments.

Your recommendation is also most welcome and we wish you all the best in your new home.

Thank you for using Newbold Solicitors.

Rated 5 out of 5 stars

Professional and friendly service.

Professional and friendly service.
Newbolds supported us through purchasing a house and I can't fault them.
Excellent service!

10 April 2026
Unprompted review
NewBold Solicitors logo

Reply from NewBold Solicitors

Thank you for taking the time to leave us a review Caroline.

We're really pleased to hear your positive feedback and wish you the best with your new house.

Rated 5 out of 5 stars

Great experience

Great experience! Very good communication, and they dealt with my case very efficiently and got the outcome I was hoping for. Will definitely be using their services again!

7 April 2026
Unprompted review
NewBold Solicitors logo

Reply from NewBold Solicitors

We really appreciate your review Adam!

We're also really pleased to hear that you achieved the outcome that you were hoping for and we could assist you with this.

We shall be sure to relay your comments to the team.

Thank you for using Newbold Solicitors.

Rated 5 out of 5 stars

Excellent service- from start to finish…

Excellent service- from start to finish they were on the ball, punctual and professional. Seamless move, can’t fault anything. They were recommended to me and I would recommend them to anyone else. Hope this helps someone choosing them in the future. If you read this you did more research on them than I did! Took a chance, glad I did.

26 March 2026
Unprompted review
NewBold Solicitors logo

Reply from NewBold Solicitors

Many thanks for your review of Jessica Baldwin's team Darren!

We will share your positive feedback with the team who we are sure will be delighted to hear your comments.

We wish you the best in your new home.

Rated 5 out of 5 stars

Commercial Property Purchase

I used Newbold Solicitors for my commercial Conveyancing, outstanding service, communication and efficiency. Would highly recommend I wouldn't go anywhere ealse. 5 STARS!!

31 March 2026
Unprompted review
NewBold Solicitors logo

Reply from NewBold Solicitors

Thank you for taking the time to leave your review of our commercial conveyancing services and for your recommendation.

We're really pleased that we were able to assist you in your transaction.

Should you require any assistance in the future, please feel free to contact us.

Rated 5 out of 5 stars

Sarah Cook and her team were outstanding.

Sarah Cook and her team were outstanding. They were clear, quick, kind, and highly competent. I'd highly recommend them.

27 March 2026
Unprompted review
NewBold Solicitors logo

Reply from NewBold Solicitors

Thank you for taking the time to leave us a review Kate.

We're really pleased to read your comments and will be sure to share these with Sarah and her team!

We welcome your recommendation and thank you for your kind instructions.

Rated 5 out of 5 stars

Exceptional

We had an excellent experience with Jess and her team while purchasing our new home. From start to finish, they were incredibly professional, proactive, and supportive.

Communication was outstanding throughout the entire process, we received regular updates without ever needing to chase, which made everything feel smooth and stress-free. Jess and her team were always happy to take the time to explain anything we didn’t fully understand, ensuring we felt confident at every stage.

They were also very efficient when it came to following up with the other solicitors, helping to keep things moving and avoid unnecessary delays.

Overall, we couldn’t have asked for better service and would highly recommend Jess and her team to anyone looking for a reliable and responsive solicitor.

27 February 2026
Unprompted review
NewBold Solicitors logo

Reply from NewBold Solicitors

Your review is most welcome Lavinia!

It was a pleasure to assist you in the purchase of your new home and your comments are really appreciated.

Thank you for your recommendation, we really value the same.

We wish you the best in your new home.

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