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Newbridge Silverware Reviews 23,903

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TrustScore 4.5 out of 5

4.6

Jewellery shop
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Review summary

Created with AI, based on recent reviews

Evaluating 1,500 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their beauty, quality, and unique designs, often highlighting items like Christmas decorations, jewelry, and cutlery. Many appreciate the efficient delivery service, noting that items arrive quickly and are well-packaged, making them ideal for gifts. The overall service is consistently described as excellent, with many people expressing satisfaction with their purchases and the ease of the ordering process. However, some customers experienced issues with their orders, including delayed deliveries or items not working as expected. A few people also mentioned receiving products that were not suitable for their intended use or had minor imperfections like scratchy engraving.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the high quality,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Quality

Consumers consistently praise the high quality of products, often describing them as beautiful, well-made,... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the online ordering process... See more

Service

People report positive experiences with service. Many customers praise the efficiency, friendliness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi I purchased from Newbridge recently. I ordered click and collect. In doing so I accidentally chose a shop up the country instead of Cork. Totally my mistake. I rang the shop and without a moments h... See more

Rated 5 out of 5 stars

Beautiful products sent in stylish packaging, great for a special gift each, for my loved ones. Precious treasures they can keep & bring out each year at Christmas. My Mum received one each year from... See more

Rated 5 out of 5 stars

These Christmas decorations are unique. I have not found these items anywhere else. Beautifully crafted and so detailed. Very quick delivery and packed well. We like to get family members a new tree... See more

Rated 5 out of 5 stars

Every year I treat myself to a new Newbridge Silver Christmas decoration and this year totals my 50th piece...people give them ro me as Christmas and birthday gifts. I bought the Aurora Borealis Snow... See more

Company details

  1. Jewellery shop
  2. Gift shop
  3. Homewares Shop

Written by the company

Official Newbridge Silverware. Designer and producer of jewellery, homeware and giftware products and it is this unique history of craftsmanship and experience, combined with a contemporary and fresh attitude to design, that puts Newbridge Silverware on the cutting edge of modern living.

Delivery Information

Written by the company

Details
We currently ship to more than 50 countries, with more being added regularly. Please visit our delivery/shipping page for more information.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

24K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Never disappointed

The quality of products from Newbridge Silverware is always top notch. What I love is the range of unique styles and the joy of wearing them. My latest purchases, which came through so quickly are beautiful

3 March 2026
Rated 5 out of 5 stars

Beautiful gifts and brilliant service

The engraved photo frame and giraffe money box are absolutely beautiful, and the service really stood out too. I was in a last-minute panic to get them in time for the Christening, and the team did a brilliant job getting the engraving finished and delivered right on time. So grateful for how helpful and accommodating they were. I would highly recommend them!

11 March 2026
Rated 5 out of 5 stars

Fantastic customer service

“John C. from Newbridge Silverware company responded quickly to my email asking for help. He was attentive, friendly, and very polite. Now I have a new bracelet to replace my old one.” — Newbridge Silverware is one of the best in its field and has been my favourite for many years. It offers extremely professional customer service and products of fantastic quality with stunning designs.

12 March 2026
Rated 5 out of 5 stars

Just fabulous

Just fabulous. Thoroughly delighted with my little treats to myself. Always trusted in the quality of Newbridge, but they just look fabulous in the real light, so much better than the pics on the website.

12 March 2026

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