Newbridge Silverware Reviews 23,907

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,500 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their beauty, quality, and unique designs, often highlighting items like Christmas decorations, jewelry, and cutlery. Many appreciate the efficient delivery service, noting that items arrive quickly and are well-packaged, making them ideal for gifts. The overall service is consistently described as excellent, with many people expressing satisfaction with their purchases and the ease of the ordering process. However, some customers experienced issues with their orders, including delayed deliveries or items not working as expected. A few people also mentioned receiving products that were not suitable for their intended use or had minor imperfections like scratchy engraving.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the high quality,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Quality

Consumers consistently praise the high quality of products, often describing them as beautiful, well-made,... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the online ordering process... See more

Service

People report positive experiences with service. Many customers praise the efficiency, friendliness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi I purchased from Newbridge recently. I ordered click and collect. In doing so I accidentally chose a shop up the country instead of Cork. Totally my mistake. I rang the shop and without a moments h... See more

Rated 5 out of 5 stars

Beautiful products sent in stylish packaging, great for a special gift each, for my loved ones. Precious treasures they can keep & bring out each year at Christmas. My Mum received one each year from... See more

Rated 5 out of 5 stars

These Christmas decorations are unique. I have not found these items anywhere else. Beautifully crafted and so detailed. Very quick delivery and packed well. We like to get family members a new tree... See more

Rated 5 out of 5 stars

Every year I treat myself to a new Newbridge Silver Christmas decoration and this year totals my 50th piece...people give them ro me as Christmas and birthday gifts. I bought the Aurora Borealis Snow... See more


Company details

  1. Jewellery shop
  2. Gift shop
  3. Homewares Shop

Written by the company

Official Newbridge Silverware. Designer and producer of jewellery, homeware and giftware products and it is this unique history of craftsmanship and experience, combined with a contemporary and fresh attitude to design, that puts Newbridge Silverware on the cutting edge of modern living.

Delivery Information

Written by the company

Details
We currently ship to more than 50 countries, with more being added regularly. Please visit our delivery/shipping page for more information.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

24K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Just fabulous

Just fabulous. Thoroughly delighted with my little treats to myself. Always trusted in the quality of Newbridge, but they just look fabulous in the real light, so much better than the pics on the website.

12 March 2026
Rated 5 out of 5 stars

Newbridge Silverware do exactly what they say they do!

Purchased a photo frame online as an engagement gift. Regular email updates from the time of order, through dispatch to delivery were reassuring (I'm cautious of online shopping!! )The carefully packaged frame arrived safely within a couple of days via An Post. The recipient is thrilled with it! Thank you Newbridge Silverware!

11 March 2026
Rated 5 out of 5 stars

The process from ordering to delivery…

The process from ordering to delivery was straightforward, clear and efficient. The recipient (not me) was delighted with her gift. It would be brilliant if it were possible for me to include a note telling her who sent the gift, and send my good wishes.

11 March 2026
Rated 5 out of 5 stars

Xmas tree decorations - perfect

Bought a silver Christmas tree decoration with an engraving. I've bought quite a few of these before and I love them - always packaged very well & carefully, engraving is neat, decorations are perfect condition & so pretty! Great as gifts, baby presents etx

11 March 2026
Rated 5 out of 5 stars

We had our purchases sent to New…

We had our purchases sent to New Zealand. The lovely team at Newbridge were excellent to deal with, from ordering on site to having our parcel arrive to our home in quick time. Highly recommend to all and we will be purchasing again xx

10 March 2026
Rated 4 out of 5 stars

Genuine sale

Beautiful products at a really good price during sale. My only concern is that the parcel took a week and a half to be delivered and I had to contact Newbridge to inquire about order and then it arrived promptly.

10 March 2026

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