I have no problems with NE caps , The caps are fantastic, and good quality and great designs….. my problem is who they use to deliver……DPD….. awful That’s the only reason I have stopped ordering……... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This was my first purchase and nearly everything went well. The T shirt was delivered on time was good quality and fitted perfectly. The only slight downside was the tracking went wrong and informed... See more
This company is doing a fantastic job. The product quality is top-notch and exactly as described on their website. On top of that, the shipping was incredibly fast, and everything arrived safely packe... See more
Always quality Good caps good selection good as anyone else’s price. Relatively prompt delivery. Dpd pretended they tried to deliver with a time window so I sat waiting looking over the drive. That... See more
Company details
- #11 of 11 best companies in Headwear shop
- #1 of 2 best companies in Baseball
- #1 of 2 best companies in Basketball club
- #398 of 591 best companies in Clothing Shop
- #1 of 1 best companies in American football club
About New Era Cap
Written by the company
New Era Cap Co. is an international lifestyle brand with an authentic sports heritage that dates back 100 years.
We are the official on field headwear provider for the teams in the MLB, NBA and NFL.
Other sports we have products for include football, motorsports, and rugby. We provide headwear for the likes of New York Yankees, LA Dodgers, Chicago Bulls, LA Lakers, Las Vegas Raiders and more!
Within these teams we have a range of headwear styles for everyone, these include:
- Our iconic 59FIFTY Fitted Cap
- Trucker Caps
- 9FORTY Adjustable Cap
- 9FIFTY Snapback Cap
- Beanie Hats
- 39THIRTY Stretch Fit Cap
- 9TWENTY Adjustable Cap
We also have a large range of exclusive clothing and accessories for all our different teams, from hoodies & sweatshirts, t-shirts, tops, vests, jackets, joggers, track pants and shorts.
Make sure you sign up to our emails today and receive 15% off your first order and be the first to hear about all the latest exclusives!
Click Here to Shop at New Era Cap now!
Contact info
4.2
Great
14k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Speedy delivery print on t-shit just ok…
Speedy delivery print on t-shit just ok seen better and still waiting on a refund for a wrong size return for over a week now
20 July 2026
Excellent product at a great price
Excellent product at a great price. Delivered in just 4 days ! What else can one expect as a discerning customer?
20 July 2026
The greatest caps and always sent primo.
20 July 2026
I love it new eraaa
13 July 2026
1000000% will use and have used again
Delay on my review but amazing customer service, had a hat damaged in the post and then a hat lost in the post. This was refunded and a new one sent back out without any fuss the damaged hat was offered to be returned but was told to keep it. Amazing customer service
1 December 2025
Quick service great product
17 July 2026
I ordered the L/EL
I ordered the L/EL, far too big.
So I sent it back(waiting on refund),
And ordered the M/L, it fits like my head was measured for this perfect fit.
10 July 2026
Excellent service and product!
16 July 2026
Had to return the hat it was to small
Had to return the hat it was to small. And still waiting for the refund to go back onto my card, shocking nearly been 2 weeks now and still nothing and no responses off email or chat just all aI
8 July 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.