NewWay Car Hire Ireland Reviews 

We rented from Dublin Airport at NewWay with zero problem.
Damien was awesome!!
He helped us out both times renting even when our plane landed early, he helped us to get our car with no fuss. We Highly recommend NewWay!
We happened by chance to find a YouTube review on them and how in comparison to their competitors charging insurance or having to get proof of, NewWay was hassle free and fast!

Excellent service I use them all the time could not recommend them enough.

The car was what we expected. Full coverage reduced stress and when we did have a problem our call was answered.

The website was comprehensive and easy to use.
Staff were professional and overall great experience

The car was clean, functional and from there the same category as the one initially rented (surprised nevertheless not to have been warned of the change of brand and model) a slight technical problem of light (which happens) but the responsiveness of the team was there .. taking into account and fast and effective return

BEWARE! NOT 24/7 ROADSIDE ASSISTANCE AS ADVERTISED. IF YOU ARE IN AN ACCIDENT YOU ARE ON YOUR OWN!!!

I rented a car from NewWay at the Dublin airport. Easy to check in. Got the keys and was on my way. However, I was involved in an accident and the car was totaled. I was left in the middle of an intersection and called the “AA” number that the gentleman at the reception desk told me to call.

NewWay advertises “24/7 worry free roadside assistance. Boy was that a JOKE! Absolutely FALSE advertisement. The numbers on the paper the guy at reception gave us would ring and ring and ring and just say “no one is available goodbye.” I tried Avis and Budget’s as well as on the sheet he gave us they seemed to be affiliated with NewWay. I also took notice to the guy at reception calling over to budget to see if they had a certain car when we checked in. Mind you, I was trying to figure this out as I am staring at my totaled rental in the middle of an intersection with cars wizzing by in a foreign country.

NewWay, Budget, and Avis NEVER answered any calls that night.

When we googled “AA” (their version of triple A in USA) and called the number, they had no idea what to do and they could not get us a tow truck. THIS IS WHAT THEY TOLD ME TO CALL FOR 24/7 ROADSIDE ASSISTANCE. What do I do at this point? Extremely stressful. But the advertising shows “24/7 worry free roadside assistance.”

We ended up calling Garda (Police) and they came out and called us a tow truck. They were the most helpful out of this whole experience. Shout out to them for making it better for us.

Over the 3 hours after the accident I tried calling NewWay, Avis and Budget 35+ times. All the same. “No one is available to take your call goodbye”

The next morning I ended up calling a bunch of different budgets around Ireland and finally got someone to answer the call.

Extremely, extremely stressful and false advertisement. I will NEVER be using this service again.

Oh and the real kicker is 14 hours after the AA couldn’t tow us they called and asked if I still needed a tow. WOW!!!

Went to Dublin, Ireland for the first time to have a 3-days roadtrip. Everything went smooth with Newway. They not charge extra like the sixt , avis or hertz with high insurance extra payments. I will rate newway 10/10!! Thanks from Norway

Great experience w a very professional team including Pauline at the desk and Shelly was very helpful with the reservation. Great assets to your team!

Good quality car with all inclusive pricing.

So easy, friendly staff both ends. Very accommodating. Very clear, lovely cars.

Good price, great service.

We rented a car for while in Ireland and Northern Ireland.
Standard, two drivers, with the FULL insurance package on line. From start to finish the entire process was smooth and fast. Drop off was a breeze. We just handed in our keys, and were off!! It was worth every penny to have the peace of mind on our drive around the entire Island.

From start to finish flawless would highly recommended NewWay car hire.

Expensive but worth it not to do the tedious excess dance

Couldn’t ask for an easier way to rent a car. Thank you. Will definitely use NewWay again.

Great service I booked at short notice to. Check in Collection and drop off very easy. Would recommend

Newway car rental worked well in Dublin. Their location made it quick and easy to pick- up the car and exit Dublin airport. Prices are very reasonable and the car functioned well on all motorways and small streets.

When I arrived at the desk to pick up the keys for the car that I had organised to hire for 3 weeks,I asked if the car had navigation system that the screen could connected to my phone and I was told there washy the girl on duty.

I had hired car previously from your company and had navigation and I had brought a connection cord for the purpose which I showed the girl on duty.

When I went downstairs and tried to connect I discovered there was not a screen and I politely asked the man on duty about it and he advised there was no screen for navigation and tried to pawn off a Garman navigation system on me. He was very rude, not interested and not professional in any way so i had to go all the way back upstairs with my luggage only to be told that I would have to take the shuttle bus to the car hire depot at Dublin Airport to get one with a screen.

The car that I was given was an old car with 91,000 Km missing one hud cap and the wipers were as noisy as all hell when turned on and didn't fit the window correctly so therefore difficult to see properly in rain.

This I discovered when I was well on my way down the country.
I reported this when I returned the car but the gentleman on the desk couldn't care less when I mentioned this issue.

My previous experience was exceptionally good but this time around service was poor and the quality of the car not good enough especially when hiring for 3 weeks..

I discovered this the NewWay is owned by Budget and I have have had problems with the quality of cars with Budget in the past (example from bumper falling off at pick up point etc.) I would never hire from Budget again due to the quality of their cars and now I feel the Newway is headed in the same direction.

I hired a car in Montenegro the previous week, service was magnificent and the car had only 79km on it and the staff were so professional in comparison..
I live in Australia and return to Ireland every year and have done so for 40 years and I find hiring a car a difficult experience compared to other countries around the world. Newway this time around provided poor service at the desk, downstairs when the car gets picked up and on return of the car. The quality of the car was very poor and definitely would not look to hire at Newway or Budget again.
The most annoying part is being put in a position that you have to return to the staff at the desk and argue to get what a reasonable person would expect when they hire a car.

Directions to the car initially. Car not wgat was requested. Many areas of car in poor repair

The whole experience was hassle free. What was online was well explained - no hidden costs. Very helpful staff.