New York Divorce Online Reviews 104

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Our experience was great! We share no assets and have no children under 18 yo. Absolutely no glitches in getting our uncontested divorce. Everything was communicated to us online. Yes there is a... See more

Rated 1 out of 5 stars

They Scam and rip people off. When I found out that I had to wait 6 months for them to start my service, I emailed and tried contacting them the next day requesting a refund, but they were not respond... See more

Rated 5 out of 5 stars

I had a simple divorce: no real assets, no kids, no property. We were both agreeable on the division of what we owned and didn't need hard negotiation from attorneys to reach that point. So, the New Y... See more

Rated 5 out of 5 stars

quick fast reliable services provided easy to reach someone if need be responds quickly and efficiently made the process understandable

Company details

  1. Divorce service

Written by the company

New York Divorce Online is an online attorney service that helps you get a divorce by way of the internet. It's designed for couples who agree to end their marriage and are willing to sign the necessary papers. Instead of going to a physical lawyer's office, you can do everything online from your computer or smartphone. You can complete your divorce virtually.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

104 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 16% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

great service

quick fast reliable services provided easy to reach someone if need be responds quickly and efficiently made the process understandable

24 June 2026
Unprompted review
Rated 1 out of 5 stars

Beware!!!

I would strongly discourage anyone from using this company.

My divorce is completely uncontested. My spouse and I agreed on all terms, including how we wanted to handle the division of our home. During Phase 1, I disclosed how we intended to divide the property and was told that those issues would be addressed during Phase 2 of the process.

Based on those representations, I proceeded with the service and paid the finalization fee. Only after I paid the finalization fee was I informed that the property division agreement my spouse and I had reached was supposedly outside the scope of their services.

After considerable back-and-forth, the company offered three options for handling the residence. I agreed to proceed under one of the options they specifically offered. Despite that, they still refused to complete the services for which I paid.

What is most frustrating is that my spouse and I are in complete agreement. There is no dispute between us. We simply wanted our agreement documented. When the company said our preferred language was outside their scope, I agreed to proceed with one of their standard options, yet they still would not move forward.

I am currently fighting to recover the money I paid for services that were never completed.

My experience has been one of changing explanations, poor communication, and a refusal to provide the services that were advertised. If you have any issues involving property, even when both parties are in complete agreement.

Based on my experience I recommend you stay far away from this company! For reference I have been in correspondence with numerous people via email and NONE of them have been any bit of help. It is my experience they are a scam service who tries to steal your money.

15 June 2026
Unprompted review
New York Divorce Online logo

Reply from New York Divorce Online

Dear Madam,

Thank you for sharing your feedback. We're sorry to hear your experience didn't meet your expectations, and we take concerns like yours seriously.

Out of respect for our customers' privacy and our professional and confidentiality obligations, we're not able to discuss the specifics of any individual's matter in a public forum. We can, however, speak generally about how our service is structured, which may help explain situations like the one described.

Our service prepares the documents needed for an uncontested divorce within a defined scope. That scope covers the most common property and financial arrangements, and we can prepare those in enforceable, court-ready language. Some arrangements, however, fall outside that limited scope. When that happens, we explain the options we are able to prepare, and in some cases we recommend that a customer work with a local attorney who can draft fully bespoke terms. Because court documents have to be specific and enforceable, we're not able to file vague or open-ended language, even when both spouses are in full agreement.

We understand that learning something falls outside our scope can be frustrating, especially in an amicable divorce, and we genuinely try to find a workable path within what we're able to provide. If there's an open question or a billing concern, we'd welcome the chance to resolve it with you directly, so please reach us at info@newyorkdivorceonline.com and reference your case, and we'll make sure it's fully addressed.

Best regards,
New York Divorce Online
(866) 656-0111
info@newyorkdivorceonline.com

Rated 5 out of 5 stars

Great choice for the right divorce.

I had a simple divorce: no real assets, no kids, no property. We were both agreeable on the division of what we owned and didn't need hard negotiation from attorneys to reach that point. So, the New York Divorce Online made sense for us. I have a college education and operate computers for my job. Once I got started on the NYDO website, things moved quickly. In fact, the first time I looked at the website, is when I got started. It took me six months, start to finish (we had agreed to a legal separation date which was about six months earlier so it was about a year if you include that time). In my opinion, New York Divorce Online is all about the savings on legal fees. I was very happy not to spend what little money I do have on a costly divorce. And, NYDO answered every question I had with clear information and directions from start to finish. If your divorce meets the criteria and you feel comfortable reading the legal jargon, New York Divorce Online may be a good choice for you.

1 June 2026
Unprompted review
Rated 1 out of 5 stars

They Scam and rip people off

They Scam and rip people off. When I found out that I had to wait 6 months for them to start my service, I emailed and tried contacting them the next day requesting a refund, but they were not responding and were negligent to my requests, So I had to dispute the charge with my credit card company. But they had the audacity to give false report to my credit card company and had to be rebilled. So I tried contacting them requesting a refund and a cancellation, they rejected my refund and did not provide me any cancellation notice and was going back in forth with them and the credit card company. Still fighting to get my 250$ back.. They are Scammers. Do not go with this service.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Great for simple divorce

I had a very simple divorce and just needed help filing the forms. New York Divorce Online made it so easy and simple, giving me easy step by step instructions. And it was much less expensive than other options.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Our experience was great!

Our experience was great!
We share no assets and have no children under 18 yo.
Absolutely no glitches in getting our uncontested divorce.
Everything was communicated to us online. Yes there is alot of reading but that comes with the territory of making sure you protect yourself and all the information is correct.
This process took us exactly 2 months and was very cost affective.
We are happy with this company’s efficiency and easy processing. Thank you❤️

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Paralegals were quick to process…

Paralegals were quick to process documents and helpful if I had questions. The process went by quickly and final decree was created 3 months later. Instructions were thorough and easy to understand. I would recommend this service to anyone provided any disagreements are resolved prior to starting the process. Notaries were efficient and explained the process with patience. Single girl after 42 years!!

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Everything was so easy and simple to…

Everything was so easy and simple to do. They guide you through every step of the way. Surprisingly it was extremely fast too. As soon as one step is done you’re on to the next. Even the final granting of the divorce only took a few days.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

I was very skeptical about this but I'm…

I was very skeptical about this but I'm glad I decided to go with them. The entire process was very easy and conveniently done online!... The wait time for the judge was the only part that was a bit annoying but that had nothing to do with New York Divorce Online. If your considering it just do it, I did and I'm glad I did! Divorced baby!!!!

8 January 2026
Unprompted review
Rated 5 out of 5 stars

It was a seamless process

It was a seamless process. Staff were very responsive to all of my inquiries and helpful when I had questions. Process took only a few months and all costs were affordable. I would definitely recommend their services wholeheartedly.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

I am absolutely happy with my results

I am absolutely happy with my results! Everything was fast, we signed our last signatures on 11/21/25 and was finalized yesterday 11/25/25! I had a pleasant experience, I got answers immediately, and everything just went smoothly. I HIGHLY recommend. I am DIVORCED! Also, they explain the pricing in full detail and was exactly that. I didn’t have to pay a penny more than what was said to me initially.

25 November 2025
Unprompted review
Rated 5 out of 5 stars

Worth the money!

The entire experience from start to finish was easy and seamless. The only reason it took me a long period of time is because my ex-spouse took awhile to sign the notarized papers. They were very responsive anytime I reached out, well worth the money.!!

8 October 2025
Unprompted review
Rated 2 out of 5 stars

Find a Different Company

The first attorney, Michael, that worked on my case ignored me, was rude, and abrasive. Then the second person (the only reason I gave 2 stars instead of 1), Kim, was amazing. I wasn't even told when Kim was no longer with the company, only after I reached out to her personally did I even know. Fast forward 6 almost 7 months later, that same first person is back on my case still ignores my emails and has done nothing on my case. Seems to be the trend with this company since April based on the downspiral of reviews. Looks like the company lost the good employee and kept the bad one, maybe this will get everyone's attention and they will go with a different company, that is what I am doing. You'll be ignored, forgotten, and talked down to like you are lesser than.

29 September 2025
Unprompted review
Rated 4 out of 5 stars

It was convenient

For the mere fact that I didn’t have to leave my house for the proceedings, it’s enough for me.
I started the process in March and it was ended in August same year. It was convenient for me and I would recommend the company. My emails were responded and someone was always there to help me through their chat.

31 August 2025
Unprompted review
Rated 1 out of 5 stars

I need to finish my divorce quickly but…

I need to finish my divorce quickly but it has been 2 years since we applied . They recently submitted papers to court and they lied that it will be done within 6 weeks. Then they changed the story and said there is nothing they can do because it’s up to the court how long it will take. I paid all my fees and they don’t even respond to my emails or calls. They didn’t even provided me with an index number.

19 August 2025
Unprompted review

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