NextAdvisor Reviews 

951
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 4 out of 5 stars

NextAdvisor is going its job and responsibility, but unfortunately, Discover card that I'm currently using in the U.S. is not accepted in Croatia where my son lawyer and I making plans to sell my lat... See more

Rated 5 out of 5 stars

I am pleasantly surprised to hear from you concerning my request for card cancellation. Most time we as customers are ignored when we request comments from the groups we are associated with, and thi... See more

Company replied

Rated 5 out of 5 stars

I love Next Advisor because they helped me understand about my Credit Scores, how my credit can affect my scores, how to keep my score in a good place. They also helped me to know how to protect my Cr... See more

Company replied

Rated 5 out of 5 stars

i use this website for ALL of my info about credit cards and other financial news that comes up. i look forward to the emails and have learned an thisamount of trustworthy material to help me ma... See more

Company replied

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4.6

Excellent

TrustScore 4.5 out of 5

951 reviews

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4.6

All reviews

(951)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They responded promptly

They responded promptly and succinctly to my question.

15 November 2018
Unprompted review
NextAdvisor logo

Reply from NextAdvisor

We're glad to hear that, Barbara! Thank you for your feedback.

Rated 4 out of 5 stars

Questioned answered

The response took a day or 2 but did answer my question. I did not realise that a 3rd party org was being used to field the questions. Thier answer was
not what I was hoping for but will assist me in making a decision as to weather to get the card or not.

8 November 2018
Unprompted review
NextAdvisor logo

Reply from NextAdvisor

Thank you for your feedback! Our team of 3 receives over 50 questions per day, so we aim to provide a response to each question within one or two weeks (or sooner). We're glad that our answer has assisted you with your decision-making.

Rated 5 out of 5 stars

NextAdvisor promptly answered my query

NextAdvisor promptly answered my query, although not exactly what I expected, directed me to the proper area to achieve my goal.

7 November 2018
Unprompted review
NextAdvisor logo

Reply from NextAdvisor

Thank you for your valuable feedback, Bob! We greatly appreciate it.

Rated 5 out of 5 stars

They were very helpful to me

They were very helpful to me. I would highly recommend them to anyone.

5 November 2018
Unprompted review
NextAdvisor logo

Reply from NextAdvisor

We're glad to hear that, Wayne! Thank you for making the time to complete this review.

Rated 5 out of 5 stars

Accurate information provided in less…

Accurate information provided in less than 1 day that is really something. I will make sure and tell my friends about NextAdvisor. Thanks for the Excellent help.

5 November 2018
Unprompted review
NextAdvisor logo

Reply from NextAdvisor

Thank you for your support and feedback! We greatly appreciate it.

Rated 5 out of 5 stars

I was impressed

I was impressed with the information given me. I was also happy to read the truth.

30 October 2018
Unprompted review
NextAdvisor logo

Reply from NextAdvisor

Thank you, San! We're so glad to hear that you feel that way.

Rated 5 out of 5 stars

Jocelyn answered my question in detail…

Jocelyn answered my question in detail and gave very helpful information making it easy for me to move forward with my situation.
Thank you so much!

19 October 2018
Unprompted review
NextAdvisor logo

Reply from NextAdvisor

Thank you for letting us know! We are so happy to hear that Jocelyn was able to assist you. Please feel free to reach out if you have any additional questions.

Rated 5 out of 5 stars

My question was answered quickly.

My question was answered quickly. The reply given was complete and very helpful. It will be very easy to follow the instructions.

9 October 2018
Unprompted review
NextAdvisor logo

Reply from NextAdvisor

We're glad to hear that, Bobbi! Thank you for making the time to write up this review.

Rated 5 out of 5 stars

Very helpful

Very helpful, answered my questions quickly and accurately

9 October 2018
Unprompted review
NextAdvisor logo

Reply from NextAdvisor

We always strive to be helpful and to provide accurate information, so it's great to hear that you've experienced just that. Thank you!

Rated 5 out of 5 stars

The Best there is

I have had your cards for many years your online and telephone service with very helpful and professional ladies and gentlemen is the very best

6 October 2018
Unprompted review
NextAdvisor logo

Reply from NextAdvisor

That's great to hear! Thank you for your support.

Rated 5 out of 5 stars

so far good communication

so far good communication. no issues.

20 September 2018
Unprompted review
NextAdvisor logo

Reply from NextAdvisor

We're glad to hear that, Robert! Thanks for the feedback.

Rated 3 out of 5 stars

I expected to hear back sooner

I expected to hear back sooner. I heard back today and the question I asked about was settled yesterday.
Thank you .

18 September 2018
Unprompted review
NextAdvisor logo

Reply from NextAdvisor

Thank you for the feedback, James! Our team of 3 receives over 50 questions per day. As such, we aim to provide a response to each question within one or two weeks (or sooner). We apologize that you didn't receive the response in time.

Rated 5 out of 5 stars

Timely response to my email

I emailed with a question regarding a possible credit card balance transfer and I received a reply back within a few days. Thanks for your addressing my question and suggesting possible resolutions.

18 September 2018
Unprompted review
NextAdvisor logo

Reply from NextAdvisor

You're welcome! We're always happy to be of assistance. Thank you for making the time to give us feedback!

Rated 5 out of 5 stars

I appreciate honest information

I appreciate honest information. NextAdvisor gives me straight up information on any certain item I may inquire about. They do not try to influence my opinion nor make it sound as though I need more information.
Anything I have inquired about I get a straight forward honest answer.

22 August 2018
Unprompted review
NextAdvisor logo

Reply from NextAdvisor

We always strive to provide accurate information in an honest way, so it's great to hear how you feel about what we provide! Thank you for your feedback.

Rated 4 out of 5 stars

Good financial tipe…

Good information to help me get started paying down debt

21 August 2018
Unprompted review
NextAdvisor logo

Reply from NextAdvisor

That's wonderful to hear, Sandra! Thank you for letting us know.

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