Next Chapter Estate Agents Reviews 71

Kelly and the team were really easy to deal with and clearly passionate about what they do. I was always kept up-to-date as the sale progressed and help was at hand when needed. I would have no reservations in dealing with this company again.

Really helpful and always available. Best service I’ve had from an estate agent.

Amir & Kelly at next Chapter have been great, friendly, reliable, consistent, innovative in their approach & tenacious! I would gladly use them again.

From start to finish Next Chapter did things differently to other estate agents. They are engaging initially, passionate about what they do, professional in how they do it and most importantly easy to talk to throughout the process. Amir is extremely affable and has a great team around him particularly Kelly.
Appointing Next Chapter to sell our house was actually the easiest decision throughout the whole process.
I wouldn't hesitate to use them again and would certainly recommend them to any of my friends and family who are looking to move home.

Amir and his team were great during our stressful moving process. We were really impressed with the photos taken and the general marketing of or property. The team were always on the phone giving us honest advice and we're so supportive the whole way through the process. Special thanks to Kelly who dealt with our painful chain in such a professional manner and kept me sane! Would highly recommend. Thanks Guys!

Very satisfied with our service from Kelly who has been amazing.
She has been very helpful and kept us up to speed with the progress from start to finish.
Had a call from Kelly the day we complete and she seemed just as happy as we were about receiving the good news for moving in to our new home.
Being a first time buyer the whole experience has been new to me however Kelly looked after us the whole way through.

Wouldn't hestitate to recommend Next Chapter. Without Kelly I am unsure that we would have managed to complete on our sale. Really appreciated the advice and support both Amir and Kelly provided throughout the process.

Very professional and excellent service.

Both Amir and Kelly were fantastic through the whole process, would not hesitate to recommend them

Amir was very attentive, and the photos taken to advertise our home were very professional. We felt in safe hands when our property was posted for sale on-line.

The whole team were very professional and friendly.

Kelly, for us, becoming our main point of contact, worked hard following up and chasing through the chain to support the communication process between parties. Her support was invaluable.

Thank you 'Next Chapter', we will certainly recommend you in the future. We came to you following recommendation and you did not disappoint.

We can only give the highest recommendation of the Next Chapter team! Amir understood the holistic nature of selling not a pile of bricks but a lifestyle for a family which our property offered. They were tireless in presenting our home to potential buyers but also understanding the individual nature of where clients were not looking for exactly what was on offer. Without aggression, the steps needed to encourage the settlement of any issues throughout the sale itself resulted in complete confidence in their professionalism and reduction of stress for all involved. For the most personal service, don't look any further than Next Chapter, they really care.

Very professional and efficient, friendly and nothing was to much trouble.

Excellent service provided throughout to me as a first time buyer by local and knowledgeable Agents. Would have no problem to recommend to anyone looking to buy or sell.

Amir and his team at Next Chapter have been there for us all the way through a very long and complicated buying and selling process. Amir was always available and gave us good advice. Thank you so much to the whole friendly and helpful team. I'd recommend Next Chapter to anyone thinking of moving!

A great company and very helpful
Having dealt with various "estate agents" over the years I found the communication on the sale of my property to be first class. Kept me informed and helped to iron out any problems that arose. I recommended people already who have subsequently sold their property and I would continue to recommend to others.

If Carlsberg sold houses they would be named Next Chapter.. they did what it said on the tin .. no need to look anywhere else.
You will not be dissatisfied
We are now Happy in our new home
Well done Amir & all the team

Next Chapter gave us friendly and professional service from start to finish, resulting in a very smooth transaction. Would highly recommend

We were very impressed with the attention to detail when selling out property. They even bought us some lovely fresh flowers for the photos! They were helpful too coordinating things between our buyers and the solicitors too. We sold our house in Brentwood for a great price and managed to secure a lovely family home. The staff (Bradley and Kelly we mainly dealt with along with Amir too) were very friendly and helpful and knew about the sale details and stage of the process. We found moving house to be less stressful as we were dealing with efficient and helpful people rather than feeling like we had to constantly chase as thy were on the case! Thanks again for helping us!

Fantastic service and support from beginning until end from the whole team but especially Kelly Farnan who went over and above to ensure the process was seamless and as stress free as possible.. I would 100% recommend Next Chapter to anybody looking to sell or buy a home.

The whole experience with Next chapter has been amazing. Very professional staff, that listen to your needs and requirements carefully. Staff are polite and explained every step of the process in detail. As it was our first time buying a property we were a little uneducated, but next chapter staff helped us find our way. Would highly recommend.

Next Chapter supported us 100% of the way through our purchase from a tough initial offer stage to a complicated chain that lasted 6 months. They always kept in contact, were honest about the progress, realistic about timescales and were always available. I would definately recommend this estate agents, particularly Kelly Farnan without out who i dont know whether this sale would have gone through. we are very happy in our new home. Thank you Next Chapter