Next Day Catering Reviews 

5,759
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Considering 1,955 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the ease of using the website, noting it is easy to navigate and provides good product information. Many find a satisfying selection and good product descriptions available. Reviewers also often note the availability of a wide range of equipment and the ease of placing an order. However, some people mentioned significant issues with communication, as buyers have reported numerous times being unable to reach the company via phone or email. A few other people also felt that while some products are well-regarded, others have arrived damaged or were substituted with different makes unexpectedly, and delivery times were often delayed.

What people talk about most

Order

Reviewers highlight ambiguous aspects of order processes, with experiences varying greatly depending on the... See more

Product

Reviewers mention ambiguous feedback about product, reflecting a distinct split in customer satisfaction.... See more

Delivery service

People report ambiguous experiences with delivery_service. While many consumers experienced frustrating... See more

Website

Consumers find website to be positive, noting it is really easy to navigate and simple to use. Reviewers also... See more

Price

Users describe positive interactions with price, highlighting that items are often cheaper than other... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy ordering and item as required, however dropped one star for expensive delivery charge where it wasn’t next day delivery.

Rated 4 out of 5 stars

I googled parts I needed and this site came up and they had exactly what I wanted. The site was easy to navigate but shipping is expensive.

Rated 2 out of 5 stars

I originally gave a good review - however impossible to contact the company. No idea who was delivering or when. A delivery was made today a week later I don't consider that very quick. The bigge... See more

Rated 2 out of 5 stars

The price was good for a Polar drinks cabinet & it was duly delivered in the time frame expected, by a 2-man team. Communication in person however, seems impossible with customer service & even the... See more


3.3

Average

TrustScore 3.5 out of 5

6k reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 1% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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3.3

All reviews

(5,759)

1,904 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

AVOID THIS COMPANY AT ALL COSTS

AVOID THIS COMPANY AT ALL COSTS! they take your money and don’t send the equipment. Absolutely no way of contacting them other than email and they don’t respond. We’re £544 down with no fridge and having to get a Charge back via the bank. This is a scam company and needs to be closed down immediately!!!!

15 July 2026
Unprompted review
Rated 1 out of 5 stars

Would buy from them again

Wouldn't buy from them again. On the website it said delivery in 3 days 1 month later still ice cart.wont refund without taking 25% for handling so over £500 for not even sending out the item .
Customer Service is non existence they tell to email customer service. Which don't reply to you .live chat isn't much better .now taking legal advice

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order and the added discounts…

Easy to order and the added discounts are great! Highly recommended 👌

EDITED 16/07/2026

Received an email yesterday 15th stating that our order had been shipped and was on route! Today received an email stating it was out of stock!!! Yet they took payment.

I will reserve judgement until I hear back from them

14 July 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT TRUST THIS COMPANY

DO NOT TRUST THIS COMPANY: Fake Stock, Zero Support, Holding My Money Hostage Rating: ⭐☆☆☆☆ (0/5 Stars)This company is running an absolute scam when it comes to inventory and customer service. They advertised an item as "in stock," took my payment immediately via BACS transfer, and then instantly went radio silent. Here is exactly how they operate: Fake Inventory: They lie about having items in stock just to capture your cash. Instant Cash Grab: By pushing for BACS payments, they ensure they get your money instantly. Zero Communication: Once they have your money, you will hear absolutely nothing from them. No order confirmations, no delay updates, just pure silence. Ghost Support: Their listed phone number is a useless loop of automated messages. It is impossible to speak to a real human being. The Refund Trap: When I finally forced the issue and demanded my money back, they claimed it would take two full weeks to process. They took my money in seconds but expect me to wait 14 days to get it back.
Avoid this company, unless you like no product no support and long delay in receiving a refund

14 July 2026
Unprompted review
Rated 1 out of 5 stars

Do not order from this company. My experience will warn you about this…

My experience will warn you about this company. They are faceless (not reachable by phone) and make claims of delivery which don't happen then demand further funds to be able to rearrange delivery. Cameras at delivery locations can't lie about them never having been when they say they attempted a delivery. No delivery date was given beforehand and the goods (a Stalwart freezer) have been charged for and never seen. I will never recommend them and will never touch them again - but I am going to get my money returned. Their stupid online tracking system even lets them down and does not confirm attempted delivery that they claim happened.

1 July 2026
Unprompted review

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