Next Day Catering Reviews 

5,761
TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,955 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the ease of using the website, noting it is easy to navigate and provides good product information. Many find a satisfying selection and good product descriptions available. Reviewers also often note the availability of a wide range of equipment and the ease of placing an order. However, some people mentioned significant issues with communication, as buyers have reported numerous times being unable to reach the company via phone or email. A few other people also felt that while some products are well-regarded, others have arrived damaged or were substituted with different makes unexpectedly, and delivery times were often delayed.

What people talk about most

Order

Reviewers highlight ambiguous aspects of order processes, with experiences varying greatly depending on the... See more

Product

Reviewers mention ambiguous feedback about product, reflecting a distinct split in customer satisfaction.... See more

Delivery service

People report ambiguous experiences with delivery_service. While many consumers experienced frustrating... See more

Website

Consumers find website to be positive, noting it is really easy to navigate and simple to use. Reviewers also... See more

Price

Users describe positive interactions with price, highlighting that items are often cheaper than other... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy ordering and item as required, however dropped one star for expensive delivery charge where it wasn’t next day delivery.

Rated 4 out of 5 stars

I googled parts I needed and this site came up and they had exactly what I wanted. The site was easy to navigate but shipping is expensive.

Rated 2 out of 5 stars

I originally gave a good review - however impossible to contact the company. No idea who was delivering or when. A delivery was made today a week later I don't consider that very quick. The bigge... See more

Rated 2 out of 5 stars

The price was good for a Polar drinks cabinet & it was duly delivered in the time frame expected, by a 2-man team. Communication in person however, seems impossible with customer service & even the... See more


3.3

Average

TrustScore 3.5 out of 5

6k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 1% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.3

All reviews

(5,761)

1,909 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Competitive prices and easy to navigate

Easy to use website, variety of discounts and promos and competitive prices for the same items founds across many stores. This is the second time I've purchased from Next Day Catering this month.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

New Drinks Fridge

We have a model of this fridge that has just about given up. We were pleased with it over a number of years hence buying a newer model to replace our old fridge.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

I googled for some kitchen equipment…

I googled for some kitchen equipment for my restaurant. The prices were competitive and i was also given a £10 discount which made it more attractive! Thank you. Looking forward to using the equipment ad this is my first buy from next day catering.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

looking for a new table

looking for a new table as per usual go on internet came across this company , so easy to use . best of all prices are best . normal go to company so much dearer , will always try them first now

21 July 2026
Unprompted review
Rated 1 out of 5 stars

Run away from this company when you see…

Run away from this company when you see them. I wish I had read the reviews before ordering. I would have given them zero stars. Customer service is zero and when you order items it excessively delays. I ordered 4 Vogue Insulated EPP Food Transport Box 46Ltr GN Size 600x400x316mm. After delays in delivery; only 1 instead of 4 was delivered. I have been trying several times to get old of customer service but to no avail. They hardly respond to email.

7 July 2026
Unprompted review
Rated 1 out of 5 stars

Appalling customer service

Appalling customer service, Goods arrived damaged, i sent an email and was told no refund for damaged goods could be given, after serval email stating what my consumers rights were, it was agreed replacement tables would be sent. 1 table was sent although i purchased two. I once again sent several email stating i wanted to be refunded. 4 months later i am still waiting for a refund. DO NOT USE THIS COMPANY THEY TAKE YOUR MONEY VERY QUICK. IF ONLY I RESERCHED THIS COMPANY FIRST, I WOULD NEVER HAD USED THEM

9 April 2026
Unprompted review
Rated 1 out of 5 stars

Avoid this company

Avoid this company! Total SCAM! Ordered an upright freezer from them, advertised as Free 24 hours delivery and obviously it didn’t arrive. Tried to contact their customer service for cancellation and full refund, but they said the order is with the courier and can’t cancel. But I have checked with the courier at the same time turns out the goods was not even sent yet.
They said “next day delivery is not guaranteed”, but “Free 24 hours delivery” was actually on my invoice as an item name. Terrible company, the customer service agent later on just ghosted me and left me with the chatbot. Wished I have seen other’s review before paying them…

16 July 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look