The only recruiter who made me feel like a person and not a business asset. Transparent about jobs, employers and salaries, went above and beyond to prepare as much info as possible for interviews and... See more
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Review summary
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Reviews shaping this summary
Zak Marklew and Ari Sabatino guided a tech worker, who rarely changed jobs, land quickly into a new employment position. Zak brought me to the best employer for my senior level skillset. Ari assisted... See more
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My experience from start to finish was brilliant. I worked with Selina and I honestly have never worked with a recruiter who is so detail oriented. I feel like she understood exactly what I was lookin... See more
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I was fortunate that I came in touch with Sebastian Mann. Sebastian is outstanding in what he does but more importantly I highly appreciated how he conducts himself. He makes time for you to really... See more
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Company details
- #18 of 39 best companies in Recruitment
- #14 of 24 best companies in Recruiter
Written by the company
Nigel Frank International, a Tenth Revolution Group company, is the recognized global leader in Microsoft recruitment. Founded in Newcastle-Upon-Tyne, England, in 2006, and dedicated solely to Microsoft Dynamics professionals, Nigel Frank operates from over 20 offices that span North America, EMEA and Asia Pacific. The company delivers permanent and contract Practice Leads, Architects, Developers, Consultants, Technical Consultants and Project Managers across Microsoft’s Intelligent Cloud, Modern Workplace and Business Applications areas to Microsoft partners and Microsoft’s enterprise and SME customer base.
Written by the company
Contact info
Fourth Floor, Aldgate House, 33 Aldgate High Street, EC3N 1DL, London, United Kingdom
- customerexperience@nigelfrank.com
- www.nigelfrank.com
Streamline your Microsoft hiring
4.7
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very professional and friendly service
Very professional and friendly service. I have the Job! :-)
20 December 2025
Reply from Nigel Frank International
Thank you for your 5-star review! We’re delighted to hear you experienced a professional and friendly service, and even more pleased that you’ve secured the job. Congratulations on your new role, we wish you every success!
The Customer Experience Team
incredible agency
The only recruiter who made me feel like a person and not a business asset. Transparent about jobs, employers and salaries, went above and beyond to prepare as much info as possible for interviews and in my case when an employer 180'd on an offer last minute did everything they possibly could to get me another opportunity asap. Huge thanks to Nick, did more than he had to.
10 February 2026
Reply from Nigel Frank International
Thank you for your 5-star review and for sharing your experience so openly. We’re incredibly proud to hear that Nick made you feel valued as a person, not just a placement. Transparency, preparation, and genuine advocacy are exactly what we stand for.
We’re especially glad he was able to step in quickly and support you when circumstances changed. That level of commitment makes a real difference. We truly appreciate your feedback and wish you every success in your next opportunity.
The Customer Experience Team
Nick Julian
I had a wonderful experience working with Nick Julian. He was extremely responsive and addressed all of my questions promptly and thoroughly. His communication was clear, professional, and supportive throughout the process. I truly appreciated how quickly he followed up and kept me informed at every stage. Nick made the experience smooth and stress-free, and I’m grateful for his guidance and professionalism.
9 February 2026
Reply from Nigel Frank International
Thank you for your 5-star review! We’re delighted to hear Nick provided such responsive, clear, and supportive guidance throughout the process. Keeping you informed and making the experience smooth and stress free is exactly what we aim to deliver. We truly appreciate your feedback and wish you every success in your next step.
The Customer Experience Team
My experience
The process was smooth and the team was very quick to respond to any question or query I had.
6 February 2026
Reply from Nigel Frank International
Thank you for your 5-star review! We’re pleased to hear the process was smooth and that our team responded quickly to your questions. Clear, timely communication is a priority for us, and we’re glad that came through. Wishing you continued success ahead.
The Customer Experience Team
Excellent recruiter experience
The recruiter I worked with was communicative, pleasant and insightful throughout the process.
30 January 2026
Reply from Nigel Frank International
Thank you for your 5-star review! We’re pleased to hear your recruiter was communicative, approachable, and insightful throughout the process. We appreciate your feedback and wish you continued success ahead.
The Customer Experience Team
Deep Gratitude for a Truly Professional and Caring Team
I would like to sincerely thank Carson for his incredible support throughout my job search journey. My case was not a straightforward one as my interview took place in October, and from that moment on, Carson was always there supporting me. He consistently checked in, did his own research, guided me with interview hints and potential questions, and even messaged me before and on the interview day just to make sure I was okay and ready. That alone meant so much to me.
After the interview was successful, the hiring company was and went through a restructuring phase, which created a lot of uncertainty. During this time, Carson made sure I was never left in the dark. Every message I sent was acknowledged, and whenever things felt confusing, he took the time to call and explain the situation with clarity and patience. Even after four long months, he continues to answer my questions and support me, ensuring that my onboarding process is smooth and reassuring.
What touched me the most is how genuinely Carson always thought about my well being and best interests. That level of care is rare. Thank you Carson!
I am also incredibly thankful to Renee, who stepped in on Carson’s off days and supported me especially during my first interview with the same kindness and professionalism.
My heartfelt gratitude goes to both Carson and Renee for their patience, compassion, and unwavering support. They are truly a remarkable team, and I will always remember the care they showed me during such an important chapter of my life. Thank you once again
30 January 2026
Reply from Nigel Frank International
Thank you so much for your 5-star review and for sharing such a thoughtful account of your experience. We’re incredibly proud to hear how Carson supported you with such care, consistency, and dedication through every stage, especially during a long and uncertain process. His commitment to clear communication and genuine advocacy truly reflects how we aim to support our candidates.
We’re also glad to hear Renee was there to provide the same level of professionalism and kindness when needed. Your feedback means a great deal to the team, and we’re grateful for the trust you placed in us during such an important chapter. Wishing you every success as you move forward.
The Customer Experience Team
Thank you for your support
Thank you for your support.
Coodination was great and everything went really smoothly.
23 January 2026
Reply from Nigel Frank International
Thank you for your 5-star review! We’re glad to hear the coordination was strong and the process ran smoothly from start to finish. We appreciate your feedback and wish you all the best moving forward.
The Customer Experience Team
The Interview process was fast and the…
The Interview process was fast and the negotiations on compensation was fantastic.
24 January 2026
Reply from Nigel Frank International
Hi Shakil,
Thank you so much for the 5-star review! We’re delighted to hear that you found the interview process fast and the compensation discussions positive. We truly appreciare you taking the time to provide us with your feedback.
The Customer Experience Team
Alex is great
21 January 2026
Reply from Nigel Frank International
Hi Nigel,
Thank you for taking the time to provide us with your feedback! We're glad to hear you had such a positive experience with Alex.
The Customer Experience Team
Very efficient and professional
16 January 2026
Reply from Nigel Frank International
Hi Sean,
Thank you for your five star review. We' glad to hear you found our team to be very efficient and professional. We wish you all the best!
The Customer Experience Team
Good and fast communication
15 January 2026
Reply from Nigel Frank International
Hi Felix,
Thank you for the 5-star review! We’re happy to hear the communication provided by our team was informative and delivered to you in a timely fashion. We appreciate you taking the time to provide us with your feedback.
The Customer Experience Team
Reply from Nigel Frank International
Hi Andrew,
Thank you for taking the time to provide us with your feedback. We’re happy to hear that our team provided clear and regular communication throughout the process.
The Customer Experience Team
Jack Watters
Jack Watters
He is the best recruiter ever I came across my 6+ years.
I really mean it, the way he encouraged throughout the process was just extraordinary
9 January 2026
Unprompted review
Reply from Nigel Frank International
Hi Eesha,
Thank you for such a fantastic review. We're delighted to hear that Jack's encouragement and support made such a strong impact throughout the process. Delivering an exceptional experience is always the goal, and feedback like this means a great deal to Jack and the rest of the team.
The Customer Experience Team
I found my new job through Nigel Frank…
I found my new job through Nigel Frank International.
Overall, the service was very good, and they introduced roles that matched my experience and career goals well.
The communication was clear and professional throughout the process.
I really appreciate their support.
27 December 2025
Reply from Nigel Frank International
Thank you for sharing your feedback! We’re glad to hear you found a role that aligned well with your experience and career goals, and that our communication and support met your expectations throughout the process. We really appreciate you taking the time to leave a review and wish you every success in your new role.
The Customer Experience Team
Tori placed me with the client for a…
Tori placed me with the client for a third time. I have a great relationship with the Nigel Frank team and on the client side.
23 December 2025
Reply from Nigel Frank International
Thank you for your 5-star review! We’re delighted to hear Tori has supported you successfully again and that you continue to have such a strong relationship with both the Nigel Frank team and the client. Long-term partnerships like this are something we’re really proud of. We appreciate your continued trust and look forward to supporting you again in the future.
The Customer Experience Team
Responsive
Nick was an amazing recruiter to work with. He was communicative, knowledgeable, and made the entire process smooth and stress-free. I truly appreciated his support and professionalism.
20 December 2025
Reply from Nigel Frank International
Thank you for your 5-star review! We’re so pleased to hear that Nick made the process smooth and stress free with clear communication and expert guidance. We’ll be sure to share your feedback with him. Wishing you every success in your next step!
The Customer Experience Team
Nigel Frank International was SUPERB
Nigel Frank International was SUPERB!
They found the right niche and got me in touch with the company. They stayed in it to get the result but out of it just enough to let me shine! Thank you.
16 December 2025
Reply from Nigel Frank International
Hi Troy
Thank you for sharing your experience with us. We’re pleased to hear the team identified the right niche for you and made the right connection, while giving you the space to truly shine. We appreciate your kind words and wish you continued success in your new role.
The Customer Experience Team
Great experience
Recruiters were very responsive and helpful with any questions that was asked.
17 December 2025
Reply from Nigel Frank International
Hi Martin
Thanks for your 5-star review! We’re glad to hear the team was quick to respond and helpful in answering any questions along the way. We appreciate you taking the time to share your experience.
The Customer Experience Team
Excellent personable communication…
Excellent personable communication throughout the job application process. I felt extremely supported and like i had someone in my corner providing feedback and relevant insights during the process.
28 November 2025
Reply from Nigel Frank International
Hi Alexis,
Thank you for taking the time to provide us with such great feedback. We’re delighted to hear that you felt well supported throughout the application process with our team's clear communication, constructive feedback and insights.
The Customer Experience Team
My experience working with Nigel Frank…
My experience working with Nigel Frank International has been truly excellent. Melissa, was incredibly proactive and consistently kept me updated at every step. Her professionalism, warmth, and genuine care made the entire process smooth and stress-free. I always felt informed and confident about where I stood in the process. The provided guidance, especially around the interviews and next steps, were extremely helpful. If I were to offer one constructive suggestion, it would simply be to continue doing what you're already doing. Your attention to candidate experience are what set you apart. Overall, I'm very grateful for the support and the positive experience. Thank you for making this journey such a smooth one.
25 November 2025
Reply from Nigel Frank International
Hi Mary,
Thank you so much for your wonderful review! We’re delighted to hear that your experience with Nigel Frank International and Melissa was so positive. It’s great to know you felt supported, informed, and confident throughout the process. We truly appreciate your feedback.
The Customer Experience Team
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