Noble Knight Games Reviews 

176
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products are delivered exceptionally fast and always arrive in wonderful, securely packaged condition. People also appreciate the very reasonable pricing on hard-to-find items and the helpful support team that quickly answers questions. Some reviewers were not happy with receiving incomplete orders or second-hand items missing specific parts and components. Despite these occasional issues, consumers note that the support staff works hard to send replacements promptly. Many buyers find the overall purchasing process very reliable and frequently return for all their tabletop gaming needs.

What people talk about most

Product

Customers consistently note positive experiences with product, mentioning that games arrive in great... See more

Order

Clients share positive opinions on order processes, highlighting fast international shipping and secure... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting responsive and fair communication... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting exceptionally fast... See more

Price

Reviewers highlight positive aspects of price, frequently mentioning reasonable rates and great deals on both... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have ordered several talisman games from noble knight, at first a little afraid for shipping time since i order from Europe, but they arrange an extraordinary fast shipping for a really acceptable c... See more

Company replied

Rated 5 out of 5 stars

I ordered a near mint copy of hard-to-find game and it unfortunately was missing enough pieces/elements making it unplayable. NK immediately sent out a new copy with all the components checked and ba... See more

Company replied

Rated 5 out of 5 stars

I've been ordering from Noble Knight Games since 2009. In my latest delivery, there was an issue with a miniatures set that was of a condition that didn't match what was shown. I contacted Customer... See more

Company replied

Rated 5 out of 5 stars

Great seller direct to UK. The cost of international shipping is now beyond a joke, but Noble Knight is as reasonable as it gets, and the cost is offset by very reasonable pricing of games. Nice peop... See more

Company replied


Company details

  1. Game Shop
  2. also in
  3. Board game club
  4. Hobby shop
  5. Used Game Shop

Written by the company

With the Largest selection of tabletop games in the world, Noble Knight has a game for everyone! We carry board games, role-playing games, card games, miniature games, dice, supplies, and accessories for all games and gamers. Shop our website or visit our substantial castle-themed store and gaming hall in Fitchburg, WI, where we offer access to thousands of new and old games from around the globe. Gaming groups and events are hosted in our spacious Gaming Hall seven days a week!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

176 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(176)

84 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My go-to for trade-in deals and quality used game buying

I’ve bought from Noble Knight a few times and I’ve sold back my old games twice now and I can’t recommend them enough. The selection of new and old is huge. The ability to get a slight more used game that’s still in great shape for less is a welcome option. Some of my friends may have balked at the lower amounts for some games but this is how I think about it. They are cover shipping, they will definitely take your games and then it’s out of your house just taking space. No, trying to work out shipping and find a buyer or eBay or BGG. Overall, it’s a fair deal for boxes that otherwise would just take up space. And of course they give a little more for each game if you choose the store credit option which I always do. I’ve been able to get HEAT and Tamashii: Chronicles of the Ascend with my last trade-in and they were damn near brand new.

24 March 2025
Unprompted review
Noble Knight Games logo

Reply from Noble Knight Games

Thanks so much for the thoughtful review! We're really glad you've had a great experience buying and trading with us. We know the value of clearing space and making it easy. Store credit is definitely a sweet bonus! Enjoy HEAT and Tamashii, great picks!

Rated 5 out of 5 stars

The product i ordered arrived safety…

The product i ordered arrived safety and with no issues on time. The content is as its described on the box. Great packaging. They have amazing support too!

27 March 2025
Unprompted review
Noble Knight Games logo

Reply from Noble Knight Games

Thanks so much for the kind words! We're glad everything arrived safely and that you had a great experience. Let us know if you need anything else—our support team is always here to help!

Rated 5 out of 5 stars

Legit the best

Legit the best. Made things right when a board game showed up moldy (not their fault, it was used). Have spent thousands with them and will spend thousands more.

25 December 2024
Unprompted review
Noble Knight Games logo

Reply from Noble Knight Games

Thank you so much for your kind words! We're glad we could make things right for you. We truly appreciate your loyalty and look forward to serving you again soon!

Rated 5 out of 5 stars

Really helpful and supportive

Really helpful and supportive, put effort in resolving an issue with the order and accepted doing a partial refund.

10 March 2025
Unprompted review
Noble Knight Games logo

Reply from Noble Knight Games

We appreciate your kind words! We're always happy to help and glad we could find a solution for you. If you ever need anything else, don’t hesitate to reach out!

Rated 5 out of 5 stars

Games on games

I ordered a game and a bunch of expansions for it, order came in pretty quickly with everything that I ordered exactly as described. Can’t really ask for more than that. I’m pretty stoked to give er a whirl with the boys.

8 March 2025
Unprompted review
Noble Knight Games logo

Reply from Noble Knight Games

Thanks for the great review! We're glad your order arrived quickly and just as expected. Hope you and the boys have an awesome time gaming—enjoy!

Rated 5 out of 5 stars

More than happy with my purchase

I recently bought Bataille de Ligny through your website and it arrived just the other day in the mail. I wanted to thank you and let you know that it is exactly what I was expecting and it’s in perfect condition. Thanks very much.

3 March 2025
Unprompted review
Noble Knight Games logo

Reply from Noble Knight Games

Thank you for your kind words! We're thrilled to hear that Bataille de Ligny arrived in perfect condition and met your expectations. Enjoy the game, and let us know if we can help with anything else!

Rated 5 out of 5 stars

Awesome Shopping & Service

Shopping with Noble Knight has been great every time. Website is nice to navigate, personnel are always helpful in person and online. The two times I've had issues they were either fully resolved or to a point of resolution within 2-3 business days. I couldn't be happier with their service.

5 March 2025
Unprompted review
Noble Knight Games logo

Reply from Noble Knight Games

Thank you so much for your kind words! We're thrilled to hear that you've had great experiences with us both online and in person. Our team is always happy to help, and we appreciate your support. If you ever need anything, don't hesitate to reach out—happy gaming!

Rated 5 out of 5 stars

Board Game Hero

The game quality was excellent and as advertised on all but 1 game I have ordered. The 1 game I got that was missing pieces was a manufacturing error and no fault of Noble Knight - but true to name they game to my rescue and quickly replaced the problem game with a new one that was perfect. The customer service was top notch. It's also a great way to find less common games. I've been able to track down some from my college days that I hadn't had other luck. And all this for a reasonable price! I would definitely recommend checking out this platform. 11/10

6 February 2025
Unprompted review
Noble Knight Games logo

Reply from Noble Knight Games

Thank you so much for your amazing review! We're thrilled to hear that you've had a great experience with our games and customer service. Tracking down nostalgic games is one of our favorite things to help with, so we're glad we could assist! If you ever need anything else, we're always here to help. Happy gaming!

Rated 5 out of 5 stars

Good prices, rapid and superb customer service, great communications

Your system advises me when I've made a purchase. It advises me when the order has been shipped. It advises me when it is estimated to arrive, and it tells me when it arrives (which is important, OBTW, because we live in a rural area and sometimes the delivery folks just leave the package outside the gate, and we have to fight our way through the lions, tigers, and bears to get to the mail container)... Dealing w/Noble Knight is a superb experience. Thank you for the work you all do. We who love wargames appreciate you.

24 February 2025
Unprompted review
Noble Knight Games logo

Reply from Noble Knight Games

Thank you for your kind words! We're glad our notifications help and truly appreciate your support. Happy gaming!

Rated 5 out of 5 stars

Satisfied customer

I have made two purchases from Noble Knight Games and both experiences have been very pleasant. When a product from the second purchase had a manufacturing issue (no fault of their own), they immediately issued a refund. I used their website contact form and they got back to me within a couple hours unlike other companies I've experienced who take multiple days. Their products are also competitively priced. I plan to be a repeat customer for years to come.

19 February 2025
Unprompted review
Noble Knight Games logo

Reply from Noble Knight Games

Thank you so much for your kind words! We're glad to hear you've had great experiences with us, and we truly appreciate your support. If you ever need anything, we're always happy to help. Looking forward to serving you for years to come!

Rated 5 out of 5 stars

This is my favorite store!!!

This is my favorite board game and RPG store hands down! Customer service is great and they ship items fast and securely. They have a great inventory of games and are very helpful if you need any assistance!!

11 February 2025
Unprompted review
Noble Knight Games logo

Reply from Noble Knight Games

Thank you so much for your kind words! We're thrilled to be your favorite board game and RPG store. Our team takes pride in providing great service and fast, secure shipping. We appreciate your support and look forward to helping you find more awesome games in the future!

Rated 5 out of 5 stars

A surprising self Birthday Gift!

My birthday is coming up soon, and I had really wanted to add Everway second edition to my collection, if not just the fortune deck. As I looked at availability and time frames, that really wasn't looking to be an option. I had the original box set back in 2001. I had about given up, when I remembered ordering a D30 from Noble Knight Games and that they also included all sorts of second hand used board games and ttrpg materials. I was shocked and overjoyed to see you had the original box available (only two copies)! I immediately ordered it, at 1am in the morning. By 1pm the next day, I had received a shipping confirmation. And in 4 days only, I had received my order, and the item is complete and whole as advertised. The shock on my kids face when I told her I haven't held the box set in over 20 years. And it arrived with plenty of time to spare before my birthday.

6 February 2025
Unprompted review
Noble Knight Games logo

Reply from Noble Knight Games

Thank you for sharing your story! We're so glad we could help you reunite with Everway just in time for your birthday. Enjoy the nostalgia and the adventure—happy early birthday!

Rated 5 out of 5 stars

Noble Knight's Wonderful Customer Service

I recently ordered a copy of LnLT HoN Noville Bastogne's Outpost Companion Book. It should have included a new map and counters. E-mailed Noble Knights. Received a replay early the next day. No problem, we'll get a complete one out to you along with a prepaid mailing label to send the one with missing parts back.

You can't ask for better customer service than that, especially in this day and age. Thank you, Sam. 😃

Al
The Oldest Living Confederate Grognard

31 January 2025
Unprompted review
Noble Knight Games logo

Reply from Noble Knight Games

Thank you so much for your kind words! We're glad we could make things right for you quickly. I'll be sure to pass your thanks along to Sam. Enjoy your game, and let us know if you ever need anything else!

Rated 5 out of 5 stars

Quality Company

I have been buying games from Noble Knights for several years and I have to say they are a top quality service organization, so fresh and good to see these days. Their on line system, the way the so clearly define and rate their used games and the components within those games is fabulous and trustworthy. Customer service and shipment tracking are the best. These guys know how to run the show.

29 January 2025
Unprompted review
Noble Knight Games logo

Reply from Noble Knight Games

Thank you so much for your kind words! We truly appreciate your support over the years and are thrilled to hear that you've had such a great experience with us. Our team works hard to ensure transparency, quality, and top-notch service, so it means a lot to know it's making a difference. We look forward to serving you again soon—happy gaming!

Rated 5 out of 5 stars

Great customer service

Great customer service

I have had nothing but positive experiences ordering from them. I had a glitch in my address and one parcel was returned, but they quickly turned around and resent it without any fuss. Top notch in my book!

29 January 2025
Unprompted review
Noble Knight Games logo

Reply from Noble Knight Games

Thank you for your kind words! We're glad we could make things right quickly and appreciate your support. Happy gaming!

Rated 5 out of 5 stars

Great service, very fast!

I had been looking for a book, and ordered it twice before I found Noble Knight games. After driving to another state for it, and finding the copy to be torn, I ordered it online, and had my order pushed back twice. (Which would have made it 2 months being delivered) I ordered the book yesterday, and it has already been shipped. I can't wait to see what else they have that I can use for my campaigns

27 January 2025
Unprompted review
Noble Knight Games logo

Reply from Noble Knight Games

Thank you for your review! We're so glad we could get your book to you quickly after your frustrating search. We appreciate your support and hope you find plenty of great additions for your campaigns. Happy gaming!

Rated 5 out of 5 stars

Convenient & Excellent

Working with Noble Knights was so efficient. The staff are super helpful and trustworthy. My customer experience from start to finish was excellent. I highly recommend them!

30 December 2024
Unprompted review
Noble Knight Games logo

Reply from Noble Knight Games

Thank you so much for your kind words! We're thrilled to hear you had such a positive experience with our team. Your trust and recommendation mean the world to us. We look forward to helping you again soon!

Rated 5 out of 5 stars

Very nice seller

I have purchased a vintage Magic the Gathering pack.
The pack was supposed to be in really good condition but there was an hole on the back.
Sam immediately send me a new one for free.
I appreciate a lot the service.

13 January 2025
Unprompted review
Noble Knight Games logo

Reply from Noble Knight Games

Thank you for your feedback! We're sorry to hear about the issue with your initial purchase, but we're glad Sam could make it right for you quickly. Your satisfaction is our top priority, and we truly appreciate your understanding and support. Enjoy your vintage Magic: The Gathering pack, and we hope to assist you again soon!

Rated 1 out of 5 stars

I ordered a HI-Q game that was $14.95

I ordered a HI-Q game that was $14.95. I received a Galacti Quest that was $5.00.
This was supposed to be a Christmas gift. How disappointing. Especially when it’s a $10.00 difference!! How dare you scam me…
DO NOT ORDER!!

21 December 2024
Unprompted review
Noble Knight Games logo

Reply from Noble Knight Games

Hello, We looked up our HI-Q game orders over the last month and can’t find any under your name. We have been in business for 27+ years and would be happy to make this right for you. Please reach out to us at contact@nobleknight.com, and we will take care of this for you. Thank you!

Rated 5 out of 5 stars

Such a helpful and kind team

Such a helpful and kind team! I recently did a trade with noble and it was amazing. I sent them a list they gave me a very good offer and held the cart of products I was looking to trade for, I then shipped everything to them and with in a few days I got an email saying that my shipment was received and they will be shipping my order to me withing the day! They are an excellent team to work with and will be sending everyone I know here

20 December 2024
Unprompted review
Noble Knight Games logo

Reply from Noble Knight Games

Thank you so much for your kind words! We're thrilled to hear you had such a positive experience trading with us. Our team works hard to make the process smooth and enjoyable, and it means the world to know we hit the mark. We look forward to helping you again and truly appreciate you recommending us to others—thank you for your support!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look