Nockolds  Reviews 

974
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 134 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff's professionalism, expertise, and helpfulness, often describing them as understanding and supportive throughout their legal processes. Many highlight the exceptional customer service, noting prompt responses to queries and efficient management of all processes, which creates a smooth and straightforward user experience. Reviewers frequently commend the speed of service, feeling well-informed and confident in the company's ability to handle their matters effectively and with care. However, some customers also noted that communication regarding timelines and missing information was sometimes unclear, leading to unexpected delays or a feeling of being uninformed. A few people felt that their specific situation was not given enough consideration, or that the information provided was not new or particularly helpful.

What people talk about most

Service

Users describe positive interactions with service, consistently praising the professionalism, efficiency, and... See more

Staff

Consumers find staff to be highly professional, helpful, and supportive, with many reviewers praising... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the professionalism,... See more

Response time

Reviewers mention positive feedback about response time, with many customers praising the prompt,... See more

User experience

Clients share positive opinions on user experience, with many describing it as excellent, seamless, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Both Jas and Lynn have been amazing throughout a long drawn out, sensitive family matter. Their knowledge and understanding of my situation made me feel at ease during a very hard time for myself and... See more

Company replied

Rated 5 out of 5 stars

Nockolds keep delivering time and time again. I have dealt with multiple members at Nockolds on many aspects of corporate and personal law, and they have always been professional, knowledgeable, an... See more

Company replied

Rated 5 out of 5 stars

Dearest London Nockolds Team, namely: Mario, Emily and Rachel! Thank you so, so much for your professionalism, expertise, and for being quite simply the loveliest lawyers to work with. Today marks a b... See more

Company replied

Rated 5 out of 5 stars

I chose Nockolds as I not only required an excellent solicitors but they also needed to know about Spanish Law. They helped guide me through the legalities of Probate and also knew what Spanish paperw... See more

Company replied


Company details

  1. #15 of 58 best companies in Lawyer
  2. #7 of 18 best companies in Employment Lawyer
  3. #6 of 35 best companies in Family Lawyer
  4. #22 of 83 best companies in Law firm
  5. #33 of 156 best companies in Legal Services
  6. #15 of 43 best companies in Property lawyer

Written by the company

Nockolds is an award winning leading law firm which is proud to have received many accreditations and awards over the years which reinforces the enthusiasm and passion in every member of the team to provide the very highest standard of legal advice and client care to its clients.

Nockolds' Commitment to Client Service

Written by the company

We're committed to our client satisfaction
We pride ourselves on building strong and close relationships with our clients. These are built on mutual trust and understanding which leads many of our clients to instruct us again when they need legal services. In fact, 96% of our clients would recommend our services to others.

Contact info

4.9

Excellent

TrustScore 5 out of 5

974 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(974)

126 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

methodical,knowledgeable,prompt and…

methodical,knowledgeable,prompt and multi office based.

4 November 2025
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Reply from Nockolds

Hello, thank you for taking the time to leave a review, we really appreciate it. We will be sure to pass on your kind comments.

Rated 1 out of 5 stars

Was only told what I already new

Was only told what I already new - very frustrating

4 August 2025
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Reply from Nockolds

Hello, many thanks for taking the time to leave us a review, we value all feedback. We pride ourselves on providing the very highest level of service to our clients and are so sorry to hear that you have had a poor experience.

We would really appreciate the opportunity to discuss this with you, so if you could contact us on 01279 755777 and ask for our Client Care Team, or email clientcaredept@nockolds.co.uk, we can address your concerns. Many thanks.

Rated 5 out of 5 stars

Review

My business was done professionally and completed in quick time

21 October 2025
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Reply from Nockolds

Hello Derek, thank you for taking the time to leave a review, we really appreciate it. We will be sure to pass on your kind comments to the team.

Rated 5 out of 5 stars

Having used the services of Nockolds…

Having used the services of Nockolds since 1985, usually through Michael Stark, these experiences promoted the 5 star rating.

10 July 2025
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Reply from Nockolds

Hello Ivan, thank you for taking the time to leave a review, we really appreciate it. We will be sure to pass on your kind comments to the team.

Rated 5 out of 5 stars

A first class conveyancing team

The conveyancing team at Nockolds has handled three sales and two purchases for me over the last 4 years, and the service has been first rate every time. The communication is swift and the attention to detail excellent. HIghly recommended

4 December 2025
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Reply from Nockolds

Hello Rona, thank you for taking the time to leave a review, we really appreciate it. We will be sure to pass on your kind comments to the team.

Rated 5 out of 5 stars

A great quality service at very competitive rate.

I contacted Mahza Pari (Conveyancing Solicitor) to assist me with an urgent matter. Mahza and her colleague Scott, understood my case and they quickly commenced the process. We had couple of hiccups which delayed the matter but in total, they managed to conclude the matter for me within ten calendar days. Unlike other Solicitors, they both answered their phones straight away and kept me informed throughout. My emails were always responded to. However, for such a service I did not pay over the top. Very pleased with their service, attitude and fees. They even removed any unnecessary steps which could have delayed the matter.
Will approach them again and recommend them.

25 November 2025
Unprompted review
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Reply from Nockolds

Hello Farrokh, thank you for taking the time to leave a review, we really appreciate it. We will be sure to pass on your kind comments to Mahza and Scott.

Rated 5 out of 5 stars

Joanna Sutton support was amazing

I had the pleasure of working with Joanna Sutton at Nockolds, and I cannot speak highly enough of the support she provided. She was incredibly understanding and helpful throughout the entire process, always taking the time to explain things clearly and reassure me when I needed it most.

Joanna’s empathy spoke volumes. She truly listened, and her thoughtful approach made a world of difference during a very difficult time in my life. I felt supported, respected, and genuinely cared for every step of the way.

I’m deeply grateful for everything she did, and I would wholeheartedly recommend Joanna to anyone in need of compassionate and professional legal support.

21 November 2025
Unprompted review
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Reply from Nockolds

Hello Christopher, thank you for taking the time to leave a review, we really appreciate it. We will be sure to pass on your kind comments along to Joanna.

Rated 5 out of 5 stars

Natasha and Chelsea are superstars

Natasha and Chelsea were constantly keeping me updated, very responsive to my emails and a joy to work with. Highly recommend

25 November 2025
Unprompted review
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Reply from Nockolds

Hello, thank you for taking the time to leave a review, we really appreciate it. We will be sure to pass on your kind comments to Natasha and Allen.

Rated 5 out of 5 stars

Working with Nockolds is always a…

Working with Nockolds is always a pleasure. They are responsive and helpful in all their interactions and always make me feel I am in safe hands.

25 November 2025
Unprompted review
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Reply from Nockolds

Hello Billy, thank you for taking the time to leave a review, we really appreciate it. We will be sure to pass on your kind comments.

Rated 5 out of 5 stars

Nockolds keep delivering time and time…

Nockolds keep delivering time and time again.

I have dealt with multiple members at Nockolds on many aspects of corporate and personal law, and they have always been professional, knowledgeable, and hugely helpful in all areas. Most recently, working with Lucy and her team on a time sensitive matter where they truly went Above and Beyond! Also to mention other team members, Gary, Nicola and Saagar. Thank you all.

6 November 2025
Unprompted review
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Reply from Nockolds

Hello Robert, thank you for taking the time to leave a review, we really appreciate it. We will be sure to pass on your kind comments along to Lucy and the team.

Rated 5 out of 5 stars

Exceptional service

I am writing to express my sincere gratitude for the exceptional service provided by Nockolds Solicitors, particularly by Lucy Slatter and her dedicated team. From the onset, their professionalism and hard work were evident, and they consistently delivered honest and calm advice throughout my experience.

Navigating legal matters can often be daunting, but Lucy and her team made the process significantly more manageable. Their commitment to my needs and attention to detail did not go unnoticed, and I truly appreciate the efforts they put into ensuring a favorable outcome. Their expertise and guidance instilled a sense of confidence that was invaluable during this time.

I would highly recommend Nockolds Solicitors to anyone seeking reliable legal support, as their level of service is indeed commendable. Thank you once again to Lucy Slatter and her team for their tireless dedication and exemplary service.

Sincerely,
David Worrell

24 November 2025
Unprompted review
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Reply from Nockolds

Hello David, thank you for taking the time to leave a review, we really appreciate it. We will be sure to pass on your kind comments along to Lucy and the team.

Rated 5 out of 5 stars

Very professional

Mr Kareem Cole and his Team are very efficient and excellent in explaining the whole process through which I appreciated as an older person. I found the whole experience very professional.
Keith

20 November 2025
Unprompted review
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Reply from Nockolds

Hello Keith, thank you for taking the time to leave a review, we really appreciate it. We will be sure to pass on your kind comments along to Kareem and the team.

Rated 5 out of 5 stars

Translation of legal documents

Dalila was quick , friendly and efficient with the translation , keeping us updated along the way

13 November 2025
Unprompted review
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Reply from Nockolds

Hello, thank you for taking the time to leave a review, we really appreciate it. We will be sure to pass on your kind comments along to Dalila.

Rated 5 out of 5 stars

The translator was very communicative…

The translator was very communicative and helpful translating an official Spanish document.

6 November 2025
Unprompted review
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Reply from Nockolds

Hello Roy, thank you for taking the time to leave a review, we really appreciate it. We will be sure to pass on your kind comments along.

Rated 5 out of 5 stars

Will

The solicitor made the process seamless and easy for me despite my having mildly complicated requirements. Their advise and communications were clear, obviously knowledgeable and friendly. Admin staff were less clear making time frames and process slightly awkward, but overall a good experience with an appropriate outcome. I was advised how to attend to certain related matters on my own in order to save money, but was also offered their services to complete them for me with no pressure. Not inexpensive, but it felt like value for money and an appropriate price for the peace of mind I have going forward. I did not shop around for prices prior to booking an appointment, trust is a more important .

15 September 2025
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Reply from Nockolds

Hello Ruth, thank you for taking the time to leave a review, we really appreciate it.

Rated 5 out of 5 stars

Brilliant service with excellent…

Brilliant service with excellent advice. Would highly recommend and would use them again.

11 September 2025
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Reply from Nockolds

Hello, thank you for taking the time to leave a review, we really appreciate it. We will be sure to pass on your kind comments to Carissa.

Rated 5 out of 5 stars

Joanna has been fantastic

Joanna has been fantastic! She has helped me go through a Settlement Agreement. Always reactive with her answers from the first email when I reached out! She's been very good advice and ready to step in for a smooth process. She took the time to answer all my questions and not speed through any. I recommend 10/10!

23 October 2025
Unprompted review
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Reply from Nockolds

Hello, thank you for taking the time to leave us a review, we really appreciate it. We will be sure to pass on your kind comments to Joanna.

Rated 5 out of 5 stars

Amazing Service

Have dealt with Lucy Riley for a number of years and wouldn't use anyone else now. Incredible service and the speed in which they respond to our queries if always impressive. Nothing is ever too much trouble. We also had some training at their offices yesterday and their team are all amazing. Thanks very much as it is very important when running a SME that we have the legal support and you are the best.

23 October 2025
Unprompted review
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Reply from Nockolds

Hello Lee, thank you for taking the time to leave us a review, we really appreciate it. We will be sure to pass on your kind comments to Lucy and the team.

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