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Nomad eSIM Reviews 37,767

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 18,037 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its ease of use and reliable connection, making it a convenient option for travelers. Many people appreciate the straightforward setup process and the consistent performance of the eSIMs across various countries. The pricing is often highlighted as reasonable and competitive, offering good value for money, especially with available discounts. However, some customers also noted occasional issues with service and product reliability, experiencing poor or no connection in certain locations. A few other people also felt that the top-up process was inconvenient, requiring a new eSIM purchase rather than a simple recharge.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting the ease of the sign-up,... See more

Service

People report ambiguous experiences with service, with many customers praising its reliability, speed, and... See more

Product

Customers had ambiguous experiences with the product, with many reviewers praising the Nomad eSIM for being... See more

Location

Customers consistently note ambiguous experiences with location, with some reporting excellent coverage in... See more

Price

Clients share positive opinions on price, with many reviewers finding it good, fair, and significantly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

First my issue was resolved i,but actually getting too talk to a human was stressful. Very helpful the issue was my phone not being compatible unknowingly too me & purchased an esim only to find it... See more

Rated 4 out of 5 stars

I find the eSIMs for data good value for money but recent experience was not so good. For some reason, access to emails was intermittent and the app is behind in showing data usage and can catch you b... See more

Rated 4 out of 5 stars

Nomad is my backup, it always works. Great reception deals with providers in Europe, I got almost 200mbps over 5G in Italy which is truly great. Not always the cheapest, but Nomad is something you ca... See more

Rated 4 out of 5 stars

Everything worked well with the Nomad eSIM. No problems whatsoever. However, it would have been nice to receive a notice that it is expiring as I had forgotten about the end date. Thanks so much for... See more


Company details

  1. Phone and internet services

Written by the company

Nomad is a B2C travel app and our mission is to ease all the hurdles in travel and make it pure enjoyment. We provide eSIM and virtual number (SMS) solutions for travelers all over the world.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

38k reviews

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Rated 2 out of 5 stars

Overpriced

Overpriced. Plan details often hidden like unlimited data but not unlimited only 2gb and then under 1mbs speed.
Slow, expensive, unreliable, poor ux, but works.

29 June 2026
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Reply from Nomad eSIM

Hi Ernest! Thank you for your feedback. We're sorry to hear your experience didn't meet your expectations. We appreciate your comments regarding pricing, connection quality, and plan information. We'll share your feedback with our team as we continue improving our service and making plan details clearer for our users.

Rated 4 out of 5 stars

It's good

It's good. But my data finished too early. I still have 9 more days to go and I don't know how to get more.

24 June 2026
Rated 2 out of 5 stars
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Reply from Nomad eSIM

Hi Artur! Thank you for your feedback. We're sorry to hear there may have been an issue with your data allowance. We'd like to investigate what happened and verify your plan details. Our team will be reaching out to you shortly to assist further.

Rated 1 out of 5 stars
Nomad eSIM logo

Reply from Nomad eSIM

Hi Yan! Thank you for your feedback. We're sorry to hear your eSIM didn't work in Turkey. We'd like to investigate what happened and see how we can help. Our team will be reaching out to you shortly for more details.

Rated 1 out of 5 stars

Refund Request – eSIM Stopped Working

Living in Japan, used in Turkey.
I entered Turkey through Istanbul and traveled by taxi to Ankara.
It was working without any problem.
About one week later, I flew from Ankara back to Istanbul.
After I turned off airplane mode and returned to normal mode, it became unusable.
In the end, I had to buy another physical SIM card at the airport.
I would like a refund.


In your email, you mention that network quality may depend on location, time of day, population density, and surrounding buildings.
Are you suggesting that Istanbul Airport falls into that category?
This was not a rural area or a location with poor reception. It was Istanbul Airport, one of the largest international airports in the world. I had already tried restarting my phone, toggling Airplane Mode, switching Data Roaming on and off, and the other basic troubleshooting steps before purchasing another eSIM.
What is most disappointing is not only that the service failed, but also what happened afterward.
While traveling, I lost valuable time trying to resolve this issue. I had to spend additional money on another eSIM, and now that I have already returned home, there is no way to recover that lost time or expense.
Instead, I am still spending more time responding to template emails that do not seem to address what actually happened. That is frustrating.
From my perspective, I have paid both financially and with my time. Meanwhile, your company only needs to send another email.
I genuinely like the idea behind the name "Nomad." That is one of the reasons I chose your service. But this experience has been far from what that name represents.

24 June 2026
Nomad eSIM logo

Reply from Nomad eSIM

Hi there! Thank you for sharing your experience. We're sorry to hear the eSIM stopped working after you returned to Istanbul, forcing you to purchase another SIM card. We'd like to investigate what happened and review your refund request. Our team will be reaching out to you shortly to gather more details and assist further.

Rated 1 out of 5 stars

Terrible service

Terrible service. Not actually unlimited

12 May 2026
Nomad eSIM logo

Reply from Nomad eSIM

Hi Gian! Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. We'd like to look into what happened and better understand the issue with your plan. Our team will be reaching out to you shortly to assist further.

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