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Nomad eSIM Reviews 37,813

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 18,037 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its ease of use and reliable connection, making it a convenient option for travelers. Many people appreciate the straightforward setup process and the consistent performance of the eSIMs across various countries. The pricing is often highlighted as reasonable and competitive, offering good value for money, especially with available discounts. However, some customers also noted occasional issues with service and product reliability, experiencing poor or no connection in certain locations. A few other people also felt that the top-up process was inconvenient, requiring a new eSIM purchase rather than a simple recharge.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting the ease of the sign-up,... See more

Service

People report ambiguous experiences with service, with many customers praising its reliability, speed, and... See more

Product

Customers had ambiguous experiences with the product, with many reviewers praising the Nomad eSIM for being... See more

Location

Customers consistently note ambiguous experiences with location, with some reporting excellent coverage in... See more

Price

Clients share positive opinions on price, with many reviewers finding it good, fair, and significantly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

First my issue was resolved i,but actually getting too talk to a human was stressful. Very helpful the issue was my phone not being compatible unknowingly too me & purchased an esim only to find it... See more

Rated 4 out of 5 stars

I find the eSIMs for data good value for money but recent experience was not so good. For some reason, access to emails was intermittent and the app is behind in showing data usage and can catch you b... See more

Rated 4 out of 5 stars

Nomad is my backup, it always works. Great reception deals with providers in Europe, I got almost 200mbps over 5G in Italy which is truly great. Not always the cheapest, but Nomad is something you ca... See more

Rated 4 out of 5 stars

Everything worked well with the Nomad eSIM. No problems whatsoever. However, it would have been nice to receive a notice that it is expiring as I had forgotten about the end date. Thanks so much for... See more


Company details

  1. Phone and internet services

Written by the company

Nomad is a B2C travel app and our mission is to ease all the hurdles in travel and make it pure enjoyment. We provide eSIM and virtual number (SMS) solutions for travelers all over the world.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

38k reviews

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Asks customers to review

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Rated 5 out of 5 stars

GLOBAL Sim is the way to go.

The SIM card took a little while to connect. I fell over with the instructions at first.
Because I purchased a local SIM card for the US instead of a Global. Once I purchased a Global SIM and connected it. Then every country I went to, it worked fine. Egypt, Greece, Italy and France.
I was happy with the reception and download speeds were fine.

29 June 2026
Rated 5 out of 5 stars

seemless

seemless, worked well on all devices in all countries we visited and used eSIM

24 June 2026
Rated 4 out of 5 stars

The eSIM works as advertised

The eSIM works as advertised, giving me the communication I need for traveling in Europe. I am using Nomad for the second time and the second installation did not go smoothly. After running through the AI bots asking the same questions as the Trouble shooting recommendations, I engaged a human being who led me through the highly detailed check and modifications of the settings. The human interaction was excellent.

28 June 2026
Rated 2 out of 5 stars

Poor internet

Poor internet

28 June 2026
Nomad eSIM logo

Reply from Nomad eSIM

Hi Thanasis! Thank you for your feedback. We're sorry to hear you experienced poor internet connectivity. We want to investigate what happened and see how we can help. Our team will be reaching out to you shortly.

Rated 4 out of 5 stars

Really Good!

The sim card worked straight away no problem in and around Istanbul and the Black Sea Coast (Turkish side) and there was generally very good reception throughout, especially for Google Maps when driving which is what I needed it for mainly. The only slight issue was that when trying to connect to the Nomad App using Wifi, to check data left etc, it wouldn't connect so I had to come off Wifi to check each time

14 June 2026
Rated 5 out of 5 stars

The set up of the esim is simple

The set up of the esim is simple, the price plans offered are very good, I've always found the connection to be good wherever I've been travelling, and It's easy to keep an eye on data remaining on the app.

29 June 2026

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