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Nomad eSIM Reviews 37,686

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 18,037 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its ease of use and reliable connection, making it a convenient option for travelers. Many people appreciate the straightforward setup process and the consistent performance of the eSIMs across various countries. The pricing is often highlighted as reasonable and competitive, offering good value for money, especially with available discounts. However, some customers also noted occasional issues with service and product reliability, experiencing poor or no connection in certain locations. A few other people also felt that the top-up process was inconvenient, requiring a new eSIM purchase rather than a simple recharge.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting the ease of the sign-up,... See more

Service

People report ambiguous experiences with service, with many customers praising its reliability, speed, and... See more

Product

Customers had ambiguous experiences with the product, with many reviewers praising the Nomad eSIM for being... See more

Location

Customers consistently note ambiguous experiences with location, with some reporting excellent coverage in... See more

Price

Clients share positive opinions on price, with many reviewers finding it good, fair, and significantly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

First my issue was resolved i,but actually getting too talk to a human was stressful. Very helpful the issue was my phone not being compatible unknowingly too me & purchased an esim only to find it... See more

Rated 4 out of 5 stars

I find the eSIMs for data good value for money but recent experience was not so good. For some reason, access to emails was intermittent and the app is behind in showing data usage and can catch you b... See more

Rated 4 out of 5 stars

Nomad is my backup, it always works. Great reception deals with providers in Europe, I got almost 200mbps over 5G in Italy which is truly great. Not always the cheapest, but Nomad is something you ca... See more

Rated 4 out of 5 stars

Everything worked well with the Nomad eSIM. No problems whatsoever. However, it would have been nice to receive a notice that it is expiring as I had forgotten about the end date. Thanks so much for... See more


Company details

  1. Phone and internet services

Written by the company

Nomad is a B2C travel app and our mission is to ease all the hurdles in travel and make it pure enjoyment. We provide eSIM and virtual number (SMS) solutions for travelers all over the world.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

38k reviews

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Asks customers to review

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Rated 5 out of 5 stars

We were very satisfied

We were very satisfied; we are an older retired couple from Switzerland who travelled through the USA for two months. We hadn't installed the app, so we didn't realize our credit had expired. However, renewing it was easy.We traveled through challenging areas with limited internet coverage, and even then, we usually still managed to get a connection with Verizon, albeit at a reduced speed. The price-performance ratio was excellent; we were very satisfied. We will gladly recommend Nomad to others. Thank you so much, and keep up the good work!

27 June 2026
Rated 5 out of 5 stars

Great solition when hou on vacation…

Great solution when you on vacation abroad and you have a limited sim on your phone. Thakes some time to find out how eSIM works, but on my Samsung s25 its works perfect. F1 tv and home (NL) provide wk football matches I can watch all in Denmark.

26 June 2026
Rated 2 out of 5 stars

Didn’t work half of the time

Didn’t work half of the time

26 June 2026
Nomad eSIM logo

Reply from Nomad eSIM

Hello Geoffrey! Thank you for your feedback! Looks like something went wrong here. Allow us to help! We’ll reach out to you soon at your registered email on Trustpilot. Your feedback helps make Nomad better.

Rated 1 out of 5 stars

Very poor coverage mostly 3G

Very poor coverage mostly 3G.
No or poor internet connection for data.
Only able to use 4gb so far of the 20 bought.
Transferred back to roaming on my home provider.

27 June 2026
Nomad eSIM logo

Reply from Nomad eSIM

Hi Gavin, it looks like your connectivity experience wasn’t seamless. We definitely don’t want you to go through this. Allow us to help! We’ll reach out to you soon at your registered email on Trustpilot. Your feedback helps make Nomad better.

Rated 5 out of 5 stars

Working well in Italy

Still in Italy, but so far so good. I've used Nomad in Italy, UK, and Ireland with few issues. I have been able to find discount codes for every trip.

22 June 2026
Rated 1 out of 5 stars

horrible installation experience and…

horrible installation experience and the connection was awful. total waste of money.

22 June 2026
Nomad eSIM logo

Reply from Nomad eSIM

Hi Blaine, it looks like your installation and connectivity experience wasn’t seamless. We definitely don’t want you to go through this. Allow us to help! We’ll reach out to you soon at your registered email on Trustpilot. Your feedback helps make Nomad better.

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