Nordic Peace Reviews 

672
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Considering 174 reviews, most reviewers were somewhat happy with their experience overall. Consumers truly appreciate the lovely selection of cozy products, finding the website very easy to navigate and place orders. Furthermore, people frequently mention that customer service is remarkably supportive, responsive, and quick to resolve any issues. Some reviewers were not happy with the lengthy delivery times and the unexpected origin of the packages coming from overseas. Additionally, a few consumers experienced poor product durability, noting that items quickly fell apart or completely lacked the expected quality. Others also pointed out that sizing details can sometimes be confusing or misleading when shopping.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and origin. While many reviewers... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers praising the well-made and durable fabrics... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with experiences varying greatly among... See more

Order

People report ambiguous experiences with order processes, highlighting a distinct mix of satisfaction and... See more

Customer service

Consumers find customer service to be positive, highlighting quick, reliable, and super friendly... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Delivery was very longer than expected. So if ordering I would advise ordering way in advance. When I contacted them their reply responses were fast but they wasn’t too helpful as they were giving me... See more

Company replied

Rated 3 out of 5 stars

I am missing a teaspoon from the cutlery set I purchased. Each individual utensil was also plastic wrapped, which felt misaligned with their mission statements. The product itself is okay, but I did... See more

Company replied

Rated 4 out of 5 stars

Nordic Peace offered free, tracked delivery to the UK which helped me to make my buying decision. Frustratingly, it took nearly 3 weeks for my order to arrive. I fell in love with the colours of... See more

Company replied

Rated 3 out of 5 stars

I was tempted in to ordering from this company from a smart online advert ! The slippers took an age to arrive and when they did they were not of the quality I was expecting and came from China. Rath... See more

Company replied


Company details

  1. Homewares Shop

About Nordic Peace

Written by the company

Nordic Peace is a family-owned Canadian lifestyle brand founded by Gabriel and Catherine, a couple who share a passion for entrepreneurship, minimalist design, and sustainable living. What began as a small creative venture has grown into a community built around simplicity, mindfulness, and a love for the planet.

At Nordic Peace, sustainability is at the heart of everything we do. From eco-friendly materials to mindful sourcing and packaging, each decision is made with care for our environment and its wildlife. We believe that living beautifully should never come at the expense of the Earth, and we aim to make sustainable choices accessible to everyone.

Our curated collections feature minimalist clothing, lifestyle essentials, and home accessories that blend modern design with everyday functionality. Each product is thoughtfully selected to inspire a sense of peace, comfort, and authenticity in your daily life.

As a Canadian family business, we take pride in offering personal, caring customer service and a brand experience that reflects our values of quality, transparency, and kindness. When you shop with Nordic Peace, you join a movement toward a more mindful, sustainable, and stylish way of living.


Contact info

3.5

Average

TrustScore 3.5 out of 5

672 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 2 weeks

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3.5

All reviews

(672)

176 reviews in the last 12 months

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Rated 5 out of 5 stars

Nordic sunset lamp

It's tiny,but mighty, lovely addition to my home & blends in with all my other things,great range of colour array

28 January 2026
Unprompted review
Nordic Peace logo

Reply from Nordic Peace

Hi Wendy, thank you so much for your lovely feedback :)

Rated 5 out of 5 stars

I love my new slippers from Nordic…

I love my new slippers from Nordic Peace! They are cute and comfy and exactly as pictured! Happy with my purchase.

5 February 2026
Unprompted review
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Reply from Nordic Peace

Hi Jen, thank you so much for your lovely review! We’re so happy to hear you’re loving your new slippers!

Rated 3 out of 5 stars

They sent me defective and damaged…

EDIT: Since my review, Nordic Peace has reached out and changed their position on the refund. They have refunded me and resolved the matter

They sent me defective and damaged utensils and then expected me to pay to return the items to them! They also told me before I purchased them they were manufactured in Canada, which isn't true. And neither is their 100% Satisfaction Guarantee. Avoid this company like the plague.

11 February 2026
Unprompted review
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Reply from Nordic Peace

Hi Jesse, I’m very sorry to hear about your experience. We have since reached out to you directly and issued a full refund to resolve this matter. Our goal is always to stand behind our products and ensure our customers are taken care of.
To clarify, while Nordic Peace is a Canadian-based brand and our products are designed here, we work with multiple manufacturing and fulfilment partners globally. If there was any confusion around this prior to purchase, we sincerely apologise.
We appreciate your feedback and are continuously working to improve both our quality control and communication.

Rated 5 out of 5 stars

I've ordered from Nordic Peace multiple…

I've ordered from Nordic Peace multiple times. Their slippers are really comfortable, and they're good quality for the price. Shipping is fast, and they also make great gifts.

25 January 2026
Unprompted review
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Reply from Nordic Peace

Hi Brenna, thank you so much for your continued support, it truly means a lot to us! We’re so happy to hear you’re enjoying the slippers and that they’ve made great gifts too! Thanks for taking the time to share your experience :)

Rated 1 out of 5 stars

One month to delivered and still…

One month to delivered and still nothing! I’ll never buy from you again.

2 February 2026
Nordic Peace logo

Reply from Nordic Peace

Hi Narita, we’re sorry to hear this. Your order was placed on January 31 and successfully delivered on February 13, within our stated delivery timeframe.
If there’s any issue with the delivery, please contact us directly and we’ll be happy to look into it for you.

Rated 2 out of 5 stars

Entry level slippers

The slippers dont look and feel like good quality which is what i was expecting for the money
The heart is smaller than the pictures also the colours are not as bright if id have known this id have not purchased them

The slippers have since broken and i had a full refund not the quality that I was expecting

7 February 2026
Unprompted review
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Reply from Nordic Peace

Hi Dean, thank you for sharing your feedback, we’re sorry to hear the slippers didn’t meet your expectations. If you’d like to return your item, we do accept returns, and our customer service team would be happy to help you with this.

Rated 5 out of 5 stars

Brilliant customer service

They replied really quickly, Customer service was excellent, very helpful - best I've dealt with in a while. My slippers were replaced and at no cost to me. Its been a pleasure dealing with them.

4 February 2026
Unprompted review
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Reply from Nordic Peace

Hi Lesley, thank you so much for your kind words! We’re really glad we could help and that you’re happy with the replacement :)

Rated 1 out of 5 stars

Not had my product yet

Not had my product yet

2 February 2026
Nordic Peace logo

Reply from Nordic Peace

Hi Sandra, thanks for your review. We can see that your order has now arrived and was delivered within 7 days. If there’s anything else you need or if you have any questions, our customer service team is always happy to help :)

Rated 4 out of 5 stars

Great choice to choose from.

A great selection of products to choose from with most of them on sale too! I love the slippers I’ve ordered, they were the slip-on style with an emblem on the front, and the easy order process with first order discount code too! I will definitely buy from them again.

30 January 2026
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Reply from Nordic Peace

Hi Mrs Walker, thank you so much for your kind review!

Rated 5 out of 5 stars

Love the scarf

2 February 2026
Unprompted review
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Reply from Nordic Peace

Hi Jade, we're so glad to know you love the scarf you ordered! Thank you for letting us know :)

Rated 5 out of 5 stars

Super Cozy Slippers and Socks

I am really happy with the Nordic Comfort Slippers and fuzzy socks. They are good quality, exactly as pictured and fit to size. Perfect to keep cozy on these chilly Montreal winter days!

30 January 2026
Unprompted review
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Reply from Nordic Peace

Hi Kimberly, thank you for the wonderful review! We truly appreciate it!

Rated 4 out of 5 stars

Wonderfully warm and pretty colous

Nordic Peace offered free, tracked delivery to the UK which helped me to make my buying decision. Frustratingly, it took nearly 3 weeks for my order to arrive.

I fell in love with the colours of the winter trench coat and ordered the largest size. Unfortunately, international sizes can be confusing. The coat sold as “large” fitted my friend who is a UK size 6/8 (considered small) so there was no chance that it would ever fit me! I tried to return it but was offered a credit note instead.

I had much more luck with the delicious pink scarf, they come in the 3 colours of Neapolitan ice-cream). It is a great size to style in different ways, lightweight, snuggly warm and comforting. I feel safe, warm and protected wearing it… which I have been doing, non stop, since it arrived! The credit note will go towards buying more scarves in all the different colours.

16 January 2026
Unprompted review
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Reply from Nordic Peace

Hi Ruth, we’re really glad you’re loving the scarf and its cosy, comforting feel. We’re sorry about the delivery time and sizing confusion with the coat. Your feedback is truly appreciated and helps us improve. Enjoy your scarves, and thank you for your support!

Rated 5 out of 5 stars

Soo comfy

My daughter loved mine do much I had to buy her a pair , she"s 18 and wouldn't dare wear mums outdated shoes or clothes , but this was an exception , now my daughter in law wants a pair , just as well they're a great price

27 January 2026
Unprompted review
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Reply from Nordic Peace

Hi Suzy, thank you for your review! We’re really glad to hear they were such a hit!

Rated 5 out of 5 stars

Love my boots

Love my boots , came quicker than I expected , good quality, id recommend them

9 January 2026
Unprompted review
Nordic Peace logo

Reply from Nordic Peace

Hi Louise, we're so glad to know you love the boots! Thank you for the support :)

Rated 5 out of 5 stars

Nordic Women's Oversized Trench Coat

Awesome! I got the Nordic Women's Oversized Trench Coat and I love everything about the coat and scarf! It keeps me so warm and it fits me perfectly! It’s such good quality! I love how soft it is and I wore it for the first time out and got so many compliments on the jacket! Will be buying so many more things!!

19 January 2026
Unprompted review
Nordic Peace logo

Reply from Nordic Peace

Hi Lauren, thank you so much for the lovely review!

Rated 5 out of 5 stars

Delightful slippers

Easy website to negotiate, reallly helpful when I ordered wrong size . Beautiful cosy well made slippers. Love them

28 January 2026
Unprompted review
Nordic Peace logo

Reply from Nordic Peace

Hi Sue, thank you for your review! We’re glad to hear you found the website easy to use and that our team could help with the sizing :)

Rated 5 out of 5 stars

I purchased the wooden utensils and…

I purchased the wooden utensils and they are just beautiful. A great step towards a less "plastic" environment. I would have loved there to be some more information on how to care for them. Otherwise, really, really happy. 🤩

6 January 2026
Unprompted review
Nordic Peace logo

Reply from Nordic Peace

Hi Lee-Ann, thank you for your feedback! We appreciate the note about care instructions, this is helpful for us going forward!

Rated 1 out of 5 stars

Awful!

Awful!! Long wait and scammed

Waiting and waiting asking for information nothing get a ticket that gets no response then told delivered which cannot locate told to log my own complaint to the delivery company that will only speak to the seller they refused help and not £50+ down and nothing to show for it !!??

I upset and with a large loss have to report to my bank to the fraud department to seek help I was so hopeful and should have trusted the poor reviews already posted and thought may be different wow was I wrong please people also be careful there scammers !!!

21 January 2026
Unprompted review
Nordic Peace logo

Reply from Nordic Peace

Hi Lisa, we’re really sorry for the frustration you experienced. This is not the experience we want anyone to have.
As confirmed with you, your order has been fully refunded. If you need any further confirmation or support, please don’t hesitate to reach out to us directly.

Rated 5 out of 5 stars

Great slippers and great customer service.

We loved the slippers - soft and a great design but they were too small!! I hadn’t spotted the sizing was US but Customer Service sorted out the problem so fast and so well. Replaced without a murmur! Many thanks. Will shop with you again.

19 January 2026
Unprompted review
Nordic Peace logo

Reply from Nordic Peace

Hi Marshall, thank you for your kind review. We’re glad you loved the slippers and that our team could quickly sort out the sizing issue for you. We really appreciate your support!

Rated 3 out of 5 stars

Great Product, Poor Clarity on Shipping and Ambiguous Company Identity

I love the product but I don't love the fact that Nordic Peace purport to be family run business which values the environment when in fact they ship from China.

I ordered a throw and it's fabulous, but having realised from other reviews that they ship from China when there was no clear delivery date, I looked on their website to see whether it was my fault for not reading correctly and I cannot see any reference to the shipping origin. It took almost three weeks for my item to arrive.

Whilst I love the product, the lack of clarity and supposed 1% contribution to the planet when it is shipped from China is not screaming at me to reorder. I thought I was ordering from a small Canadian business, but I am not sure anymore.

17 January 2026
Unprompted review
Nordic Peace logo

Reply from Nordic Peace

Hi Anne, thank you for your feedback. We’re glad you love the throw, and we appreciate you sharing your concerns around shipping and clarity. Your comments are helpful and have been shared internally as we work to improve transparency.

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