Nordorthopaedics Clinic Reviews 

481
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 116 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the exceptional professionalism, warm attitude, and total dedication of the medical staff, surgeons, and nurses throughout their entire treatment stay. People deeply appreciate the seamless organization, noting that airport pickups, comfortable hotel bookings, and daily clinic transport run effortlessly like clockwork. However, some customers also noted that patients travel from many different countries globally, including Canada and the United States, for their specialized medical procedures. Reviewers consistently emphasize that this comprehensive support, highly attentive postoperative care, and structured physical rehabilitation make the entire medical journey completely stress-free.

What people talk about most

Service

People report positive experiences with service, highlighting a seamless and professional process from... See more

Staff

Customers had positive experiences with staff, praising the team for their professionalism and helpfulness... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting exceptional... See more

Location

Consumers find location to be positive and consistently praise the convenient placement of the accommodations... See more

User experience

Reviewers highlight positive aspects of user_experience, describing the entire journey from the initial email... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was very nervous initially going abroad but very quickly was reassured and Nird continually in contact all the way through. All staff from surgeons to drivers made me feel very welcome so profession... See more

Rated 5 out of 5 stars

Fantastic experience start to finish. Ange organised everything except flights all the Nord staff friendly and have calming vibes especially surgeon and anaesthetist. UPA spa was great food staff and... See more

Rated 5 out of 5 stars

As a retired NHS physio, I approached my hip replacement with some curiosity and apprehension, how would it be on the "other side". The whole experience was extremely positive. The whole process was... See more

Rated 5 out of 5 stars

I just arrived back home after 9 day in Kaunas under the incredible care or Nordorthopaedics. Total Left Hip Replacement. The care and attention to detail is truly 10/10 . You will not be disappointe... See more


Company details

  1. Orthopedic clinic

Written by the company

Nordorthopaedics is a leading orthopaedic surgery clinic for medical tourists in the European Union. Over 80 % of our patients come from the UK, Ireland, Norway, Sweden, the United States, Canada and other countries. The clinic has a uniquely designed outpatient physiotherapy program and it is the only centre of excellence in the region for Smith & Nephew. The most experienced orthopaedic surgeons in Europe work at Nordorthopeadics – Prof. Sarunas Tarasevicius has performed more than 7,000 joint replacement surgeries – a figure that no other surgeon or clinic in the region can match.


Contact info

4.9

Excellent

TrustScore 5 out of 5

481 reviews

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4.9

All reviews

(481)

115 reviews in the last 12 months

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Rated 5 out of 5 stars

Breast reduction surgery…

I've just returned from breast reduction surgery at Nords and I can only say how amazing the experience was. From the airport pickup, the nurses, surgeons, accommodation and rep, everything exceeded my expectations. I'd highly recommend Nords for a cosmetic procedure and I'm almost planning my second trip! Thanks Nords!

16 April 2025
Unprompted review
Rated 5 out of 5 stars

Quality Patient-Focused Health Care

40 days!
From my first contact with the fantastic Neringa at Nordorthopaedics to being discharged with a new right hip. 40 days!
Six days later I was flying home without assistance or crutches. Astonishing and, for me, life-changing.
Neringa was on hand 24/7 to guide and reassure me. Now 10 days Post-Surgery and she still is.

Every single component of my journey exceeded my expectations. From Customer Service, Logistics, Reception, Pre-Op, Surgery, Post-Op care, and Physiotherapy.
The facilities were clinically pristine.

The synergy between departments was a joy to behold and I felt every single individual was focused on my health and well-being.

I felt safe, loved, and cared-for.

I received high quality communication and direction in English throughout.
The relationship Nord has with local hotels showed an incredible attention to detail and professionalism.

I am aware of several individuals who had their procedures cancelled following Pre-Op testing. A clear sign that this is a patient-health (rather than profit) driven organisation. This should provide added reassurance to all.

I have absolutely no hesitation in recommending Nordorthopaedics to anyone who finds they need the quality health care services it provides.

14 April 2025
Unprompted review
Rated 5 out of 5 stars

I recently underwent a hip replacement…

I recently underwent a hip replacement surgery and I couldn’t be more grateful for the outstanding care I received from start to finish. From the initial consultation to my post-surgery follow-ups, every step of the process was handled with professionalism, compassion, and attention to detail.

The orthopedic team, was incredibly knowledgeable and took the time to thoroughly explain the procedure, expected recovery, and answer all of my questions. Their expertise immediately put me at ease, and I felt confident I was in the best hands.

The surgery itself went smoothly, and the level of care I received during my stay was exceptional. The nursing staff were attentive and kind, always checking in to ensure I was comfortable and progressing well. The clinic itself was spotless, modern, and well-equipped, making the recovery process much more manageable.

Thanks to the dedicated physiotherapy team, I was up and moving sooner than I expected. They tailored a rehab plan that worked perfectly for my pace and goals, and I’ve seen steady improvement every week.

I highly recommend Nord to anyone considering orthopedic treatment. The level of professionalism, care, and personal attention I experienced truly exceeded my expectations.

27 February 2025
Rated 5 out of 5 stars

Brilliant!

Visited Nordorthopaedics, purely for consultation, communication was very quick and in depth. My sincere thanks to Justina who helped me with everything leading up to consultation. I travelled to Kaunas which was a breeze. Thank you so much to all the staff that attended to me. No procedure done this time, but Nord Clinic will be first place I will look for, for any future procedures.

25 March 2025
Unprompted review
Rated 5 out of 5 stars

Total Hip Replacement

I have just returned home to Scotland having had a total hip replacement.
I cannot fault my experience at Nord, total professionalism, excellent care and support from surgeon, anaesthetist, radiologist nurses, massage lady, receptionists, drivers and my wonderful point of contact organiser and information giver Agne’.
I cannot praise the whole team enough for my experience with this 1st class Clinic. I had no worries or concerns while there and none now when at home, the information given and backup available gives me total confidence. Thank you Nord

18 April 2025
Unprompted review
Rated 5 out of 5 stars

A Great Decision

After a year of thigh pain and no real diagnoses, I went to a private clinic for a consultation, the surgeon told me I needed a total hip replacement which would be 2-3 years NHS or 16K private. Being a stingy Scot, neither option appealed!
A friend of mine had received a new knee in Lithuania 2 years ago and said I should go. She was so right.
From my first contact with Neirnga Trainauskaite of the Nordorthopaedics Clinic the whole thing became easy, she could not have been more helpful answering every question immediately and obtaining from me, my full medical records to insure that the operation would be suitable for me, she was very kind, patient and knowledgable. With her help the whole thing was set up in about 10 days and I flew to Kaunas Airport on March 30th. met my surgeon Prof: Sarunas Tarasevicius
(who is very well known and highly respected) and filled me with confidence, and had my op. on April 1st.
On coming round the nursing staff were excellent and very kind. and 1 1/2 days later it was down to Prof: Laimonas Siupsinskas for Physio. A lovely, kind and fun man who we had for the next 7 mornings. Then it was home, the Nord Logistics team who picked me up from the airport and took us each day for physio took me back to the Airport. The whole operation was smooth, and effortless and 2 weeks after the op I am walking a mile or two a day and doing my exercises., it is a lovely clean city to live in for 2 weeks with a beautiful tree lined main street with cafes and restaurants spilling out onto the street. I couldn't have made a better decision and if this review encourages anyone else to go to Nord then I am delighted, you won't regret it,

1 April 2025
Unprompted review
Rated 5 out of 5 stars

I had to make a difficult decision to…

I had to make a difficult decision to travel abroad for surgery. I choose Nord after speaking with a friend who had 2 x total knee replacements done at the clinic in Kaunas Lithuania. From my first contact on 31/1/25 with Neringa to my last day of physio on 4/4/25 my journey was run like clockwork. I had total knee replacement surgery on 27/3/25 and already I am able to walk without crutches. The Surgeon, nurses, physios , drivers and administration staff were a pleasure to work with. Nothing was ever to much trouble. My journey was seamless in every way. I can only HIGHLY RECOMMEND this clinic. Of course a special word of thanks to Neringa my customer service agent who made it all very easy. I would have no hesitation in using Nord again. Thank you all so much for giving me my life back.

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Nord orthopaedic clinic FIRST class for Hip or Knee replacement

I had THR in December past and I’m totally pain free and back to living my best life. The team at Nordorthopaedics is first class all the way from the lovely customer reps who help us book everything, the fabulous drivers who took us to the clinic every day, the amazing nursing staff and the fantastic surgeon Professor Tarasevicius and of course Professor Laimonas who through his wonderful physiotherapy has us walking about the gym with no crutches and cycling before we leave!! Any one contemplating on going down the private route should make Nordorthopaedics Clinic their FIRST choice and you will never regret it. Lisa Cromie. 🌟🤩👏

5 December 2024
Unprompted review
Rated 5 out of 5 stars

Hip replacement surgery at Nordorthopaedics

I needed both hips replaced as soon as possible due to osteoathritis but was informed the waiting list was at least 3 years in my area of UK. Private surgery in UK was very expensive too. I looked online at overseas options, my criteria being cost, surgery, availability, customer service and customer experiences. I’m came across Nordorthopaedics who seemed to quickly tick all the boxes. I joined their facebook customer / patient group which was extremely informative and helpful. I then contacted Nord Customer Service who were very helpful and within a week or two my surgery was booked in for approx a months time ( my choice due to work commitments,I could have have gone nearly 3 weeks earlier ). Operation was successful. Recovery going fantastic so far, driving no issues after 6 days, back to work 9 days ( not manual work ). Everything was smooth and done with professionalism from the Surgeon and clinic teams to the transport logistics team. I’m in the process of booking my 2nd hip operation for end of June 😊.

25 March 2025
Unprompted review
Rated 5 out of 5 stars

Nothing but a 5* service.

From the moment I made my initial enquiry, the experience has been absolutely outstanding with the amazing team at Nord! Just three weeks after my total hip replacement, I'm thrilled to say I'm striding through 5,000 steps a day! What an incredible journey!

10 March 2025
Unprompted review
Rated 5 out of 5 stars

After waiting 4 years for the Welsh NHS…

After waiting 4 years for the Welsh NHS to carry out my knee replacement surgery I was told about Nordapaedics by a few people who had been there. I went to a seminar in Cardiff and they answered every question about hip and knee surgery. I then decided to go there and they have it down to a fine art, from being picked up at airport to physio after the operation. Staff and facilities amazing and full of British people who had given up on the NHS. How are the waiting lists so long in the UK when places like Nordapeadics are undertaking hundreds if not thousands of operations. Price half of what you would pay in the UK and that includes state of the art knee replacement which cost me 800 euros more. I went on my own but my friend arrived after being discharged which helped me get dressed and see a bit of Kaunas in a wheelchair provided by the hotel. Nord provided crutches which are yours to keep. Stayed at Radisson which was great with a fantastic breakfast and close to restaurants on main street. Big decision to make given all the horror stories, but Lithuania is way ahead of the UK in this type of surgery. Flew from Bristol and stayed 10 days.

18 March 2025
Unprompted review
Rated 5 out of 5 stars

Best decision I've ever made

After being told that I would 5 years waiting on a TKR on the NHS, I started to look at private clinic options. I heard about Nord Clinic on the BBC news when another patient recommended it. I contacted the clinic and was very impressed with their
swift response and professionalism. They held an information meeting in a local hotel close to where I live in which I attended and found it very informative. From here I decided that Nord Clinic was the best option to choose. I found that the post operative physio sessions has greatly aided my recovery. I am now 2 weeks post op and manoeuvring around home without the aid of crutches. If you are second thoughts, don't, it was the best decision ever!

10 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

I had my knee op in January 2025
Can’t say anything negative about the over all experience
The first few days I had a bit of pain
Nothing that meds didn’t solve
I had 15 days of physio at Nord which I would recommend
After the first week I had no pain
Recovery is going well physio every day

Everyone taught I was mad to go to Lithuania for surgery But I have no regrets
Will probably return to do the other knee

I guess if your reading this you are thinking about going to Lithuania
My advice is just do it you will get your life back

15 January 2025
Unprompted review
Rated 5 out of 5 stars

Apart from my flight delays

Apart from my flight delays, which was nothing to do with the clinic. In fact they responded magnificently to my change in arrival time, everything went well.
Collected at Vilnius airport and transported by car to Kaunus. Same day evaluation assessment. Ched in the next day, blood test x-ray and ecg..Interview with surgeon. Nest day surgery.
Woke up back in my room Food excellent.
Checked out after second night. Hotel in Kaunus Then 5 days physio. Back and forth by Nord transport. Walking around town on crutches in the evenings.
Flew home to Portugal on day six. carried on exercises And now after 8 weeks I would say I am 85% recovered from the surgery. Previous pain gone. I am expecting to be 100% recovered in the next few weeks
I am walking dogs daily on beach and cliffs..I ride my mountain bike daily. BTW I'm 74 this month
Nothing negative to say about Nord Clinic
But I was especially pleased with the Tiramisu 😁

22 January 2025
Unprompted review
Rated 5 out of 5 stars

First class Clinic. Highly recommended

I have just arrived home after 10 days in Kaunas where I had an MRI followed by right shoulder surgery. From the minute I arrived to the minute I left I felt I was being looked after.
The logistics team that transport you from the airport to your accommodation to the clinic and back are first class. You are contacted with timings for pick ups etc and everything goes to plan.
The clinic itself is extremely clean & efficient. The staff and nursing individuals highly professional.
My surgeon explained everything to me both pre and post operation. Again first class.
Cannot recommend this company highly enough and will be ensuring friends and family know what a great service they provide.

26 March 2025
Unprompted review
Rated 5 out of 5 stars

I'm few years on now.

I'm few years on now..

Everything going well.. 2 nd review. Don't believe in reviews to after a week.

I would say Physio is necessary. They seem very professional.

Had bad nausea 2 nd day felt sick . But other than that , it's a journey. Has it challenges.

Professional company, well run . I trust the surgeon.

Operation in 2023.

26 March 2024
Unprompted review
Rated 5 out of 5 stars

Quality care with kindness at Nordorthopaedic Clinic

My name is Michael Bryan from Calgary, Alberta Canada. I was referred to the Alberta Hip and Knee Clinic after having X-rays of my hips. Both hips needed replacing, but my left hip was bone on bone. I was informed that the wait time for the procedure would be 3-4 years. At this stage, I was already compensating in the way I was walking which was putting undo pressure on my knees, so waiting 3-4 years was out of the question. My quality of life was greatly impacted, as I am a golfer and hiker so other options had to be considered. In Alberta, you either wait on the list, or opt to pay for the surgery out of province.

My wife, Barbara, took to the task of finding the right place for me to have the surgery, After spending countless hours on internet research and reading reviews, the decision to choose Nord Clinic was 50% cost and 50% a leap of faith because of the reviews.
I contacted the clinic and booked my surgery for March 10, 2025.

I knew I was in good hands from my initial inquiry with the Nord logistics team, to the surgery itself and to the physio after care. The whole experience was seamless. My wife and I were picked up at the airport in Vilnius and driven to Nord Clinic in Kaunas and from then on, all the transportation to and from the Clinic was provided by an awesome team of drivers. I had pre-op testing that included a consultation with my Orthopaedic Surgeon Dr. Tarasevicius as well as the Anesthesiologist. Everything was explained clearly and at each step, I felt more confident in my decision to choose this top notch Clinic!

After surgery, Dr. Tarasevicius spent time discussing the operation and the post-op nurses were first class. I opted for 7 day Physiotherapy Session led by Laimonas Siupsinskas which was excellent and gave me everything I needed to steer me on the right path to a full recovery.

I want to extend my heartfelt gratitude to the whole team at Nordorthopaedic Clinic. I am 2 weeks post surgery and walking unaided. I am so pleased and would recommend the Clinic to anyone who needs hip replacement. Throughout the whole process, you will be treated with kindness and top notch care.

10 March 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing, First class treatment. I would 100% recommend this to anyone seeking surgery abroad. The care is supreme, from start to finish, the whole experience has been brilliant.

19 March 2025
Unprompted review
Rated 5 out of 5 stars

World class experience

From initial contact, to arranging the surgery, making bookings, the whole process was world class in every way. Not just the efficiency, but the staff, Dr, and everyone I dealt with.

18 February 2025
Unprompted review

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