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Northern Tool + Equipment Reviews 1,240

•
TrustScore 4 out of 5

4.2

Home Furniture Shop
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Review summary

Created with AI, based on recent reviews

Evaluating 204 reviews, reviewers had a great experience with this company. Customers are consistently satisfied with the product selection, finding a wide variety of items to meet their needs. Many appreciate the competitive pricing and the overall positive user experience, often highlighting the ease of navigating the website and the straightforward ordering process. However, some customers also noted issues with order fulfillment, including items not being shipped or incorrect products being received. A few people experienced difficulties with the website's chat function and occasional glitches during the ordering process.

What people talk about most

Product

Users describe positive interactions with product. Many reviewers praise the wide variety of quality... See more

Price

Reviewers highlight positive aspects of price, with many finding great deals and competitive pricing.... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of use and straightforward... See more

Website

Customers had positive experiences with the website. Many reviewers found the website easy to navigate, with... See more

Order

Reviewers mention positive feedback about order. Many customers found the ordering process to be easy, quick,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

To start off with the delivery time was very punctual and very fast. I was surprisingly pleased about that. The only reason I didn't give you 5 stars was because of your chat option, I wasn't able to... See more

Rated 4 out of 5 stars

I’ve been looking for a good selection of Milwaukee products to see/buy options. I’m happy with NT options but disappointed with website not returning to where I left off after adding to cart, Also wi... See more

Rated 4 out of 5 stars

Very nice experience ordering from Northern Tool. The only hiccup is that a $25 gift card is advertised for orders over $100....but when I typed in the code to save $5 on your first order, the $25 gi... See more

Rated 4 out of 5 stars

Pricing was ok. Viewing of pages were somewhat difficult. Closest store approx. 200 miles, therefore free shipping would cost more than shipping to my address.

Company details

  1. Home Furniture Shop
  2. Garden centre

Information provided by various external sources

NorthernTool.com's product lines include generators, portable generators, pressure washers, grounds maintenance, heaters and stoves, trailer parts, engines, water pumps, lawn sprayers, tractors, hydraulics, hand, air and power tools, and more!

Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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Rated 5 out of 5 stars

Excellent customer service.

I purchase a Klutch air compressor that developed issues after 6 months, I called customer service and they shipped a new compressor to me the next day.
Highly recommend their products.

27 January 2026
Unprompted review
Rated 1 out of 5 stars

low battery durance

24 inch battery powerd snow blower. $1519 at Lowe's, in 2015, and I WISH I HAD NEVER, NEVER bought it! There are numerous design flaws, or easily provided missing features (e.g. backup) for the price, but the KILLER IS THE LOW LIFE OF TWO (removable, used together, $250+ to replace EACH) 56 volt lithiom-ion BATTERIES that provide barely 35-40 minutes of power on reasonably flat lawn, 6" snow, at 28 degree F temperature. Used it 3 times since purchase and so its not a matter of braking it in. I would not purchase again. My $900 GAS is sooooo much better.

25 January 2026
Unprompted review
Rated 1 out of 5 stars

Stay Away from Northern Tool

Very disappointed with Northern Tool & how they handled a issue I had with using a gift card they gave to me for a returned purchase. I wanted to use this gift card with the credit amount from them on it for another purchase but had to cancel it after the order went through, so I was told it would just go back on the gift card. Well, I found out from customer service that it been gone back to a credit card that I no longer have. I am out that amount & they will do nothing to help. Taking my business elsewhere, where I don't get ripped off.

24 January 2026
Unprompted review

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